Printful: Print on Demand
by Printful Latvia AS · launched
View in Shopify App Store ↗Reviews (3756)
So far it been pretty good quality on the T-shirts and decent printout.
Developer reply ·
Thank you for your feedback! We're glad that you're satisfied with the product quality. ⭐
Très bien et je souhaiterais bien voir comment vous gérez les commandes.
Good integration--gives you lots on control on both the storefront and the backend. Super satisfied with the shirts that have been printed. Crisp designs and colors. EDIT: Now that I've printed multiple products, I'm noticing color and print variation between shipments. I'm having issues editing my designs across different variations--time consuming.
Developer reply ·
Thanks for your amazing review! We're thrilled you're enjoying the integration and are happy with the print quality. Wishing you continued success 💛!
Developer reply ·
Thank you for rating us 💙!
Developer reply ·
Thank you for rating us 💚!
Very easy now to edit and add products through Printful knowing they are automatically added in Shopify! It is a two-for-one combo that makes our jobs so much easier! Thank you!
customer service is delayed and they couldn't help me after i contacted them so I just deleted my product and started over. However the products are good and I love the pet collars and shoes
Developer reply ·
Thanks for your feedback. We're sorry to hear about your experience with Support. We'll share your feedback with our Support Management team for review. We're glad you love our pet collars and shoes💚!
Printful makes it incredibly easy to design and upload products. I'm creating fine art prints of my original paintings and drawings and adding them to my Shopify store. The amount of time saved compared to handling production and in-store product creation, descriptions and mockups all from scratch is unbelievable. My only frustration is that site the occasionally glitches, preventing me from including all mockups. I assume I'll be able to come back and update it later.
Developer reply ·
Thanks for your amazing review! We're thrilled our platform is helping bring your artwork to life. We appreciate your feedback on the occasional glitches and will forward it to our tech team. Wishing you continued success 💚!
While the cost to ship and house the products are high you get what you pay for. The products are truly high quality coming from a store that has sold hundreds to unknown customers and if you have any issue you can chat with customer support and they will replace the products for you quickly and easily. They also have a lot of diversity from coasters to mugs to apparel and coming out with new products frequently.
Developer reply ·
Thanks for your amazing review! We're thrilled you're happy with the product quality and wide selection. We truly appreciate your support and wish you continued success 💙.
A lot of steps could have been smoother, but all in all, can't complain too much.
Super easy to find products, add designs, and set up a store an integrate with Shopify. It wasn't clear that I had to confirm the first order and have funding set up. This became clear, but would've like to know earlier in the flow/process.
Developer reply ·
Thanks for your feedback 😊! We're glad to hear you found Printful easy to use and enjoyed the Shopify integration. We also appreciate your suggestion about making the order confirmation and funding setup steps clearer, and we'll share it with the team 🙏.
Its pretty simply to integrate, and overall i am finding printful a great option with good print quality :) I have only just started using but would recomend to someone else for sure. There are a few quirks about setting up items i find odd, but ultimately, its great.
Developer reply ·
Thanks for your feedback 😊! We're glad to hear you're enjoying the print quality and finding Printful a great fit so far. We appreciate your recommendation and feedback as you continue exploring the platform 💚.
Developer reply ·
Thank you for rating us 🙌!
Sample ordering is simple. Discount is always a nice thing.
Developer reply ·
Thank you for rating us 💚!
When I decided to sell products online, Printful was recommended to me. As I researched Shopify, the person told me to use Shopify as my store website in collaboration with Printful, who will fulfill my orders and send them to my customers. Since then, I have been satisfied with Printful. The pros to using Printful is that you can design products with relative ease, they have great customer service, and they provide their customers with reshipments/refunds for damaged/incorrectly produced products. The cons to using Printful is that although they have an extensive product catalogue, some popular products sold elsewhere are not available and that some of Printful's products are more expensive.
The app is very helpful and user-friendly for my store. However, it would be even better if it showed prices in British Pounds (£) by default instead of Dollars ($), as it's a bit confusing for UK users. Other than that, a great experience!
Developer reply ·
Thank you for your review 💙 We’re glad to hear you’re having a great experience overall! We appreciate your feedback regarding currency display and will share it with our team. If you’re referring to something specific, feel free to share more details with us here 👉 https://forms.gle/grBd4UvjvMhzADjWA ✨
Once you figure out how to use the site and it's features, it's great! It would be helpful to know what types of upload files are accepted and which ones are not, when designing your product
Developer reply ·
Thank you for your feedback! ✨ It means a lot to us! Currently, the only file types you can upload are PNG and JPEG file formats. You can also see it when opening the upload window - all the file requirements are listed there as well. If you have any questions, don't hesitate to let our Support team know - we are always here for you! 💙
when i make a cart it shouldnt be deleted if i mistakenly press the wrong X button i spent the last thirty minutes remaking a cart im kinda over it
Developer reply ·
Thank you for your feedback! 🙏 We will share your input with our team in charge. If you have any questions, we are always here for you! 🧡✨
Overall good and helpful, creator module can be a little tricky when syncing with Shopify
The designer could be a little more user friendly. Having to publish and go back in to change print files is a little bit of trouble. Overall great.
Works ok but make sure you use the correct account on the website and on the shopify. Other than that all good
Developer reply ·
Thank you for your feedback! 🙏 This is not the experience we aim to provide for our customers We would like to look into the matter further, can you please share more information (error codes, account details, etc.) on the issue with us here [https://forms.gle/grBd4UvjvMhzADjWA ]? Our team will review the details and get in touch with you as soon as possible ✨💙
Works well for fast product page uploads. For creating portrait canvas prints, I still have to use my laptop browser to access Printful website to set up portrait art prints. The horizontal, vertical check boxes are not show on the design page in the app. This is the only work around I deal with, all other products seem easy to set up. I'm pleased overall.
Developer reply ·
Thank you for your feedback! 🙏 Weare happy to hear you had an overall positive experience! We would still like to look into the missing checkboxes further, can you please share more details with us here? 👉https://forms.gle/grBd4UvjvMhzADjWA Our team will gladly take a look for you 🧡✨
Easy to use. Wish they had more of a selection to choose from
Developer reply ·
We’re so grateful for your review. 💖 Thank you for the support 🙌✨!
The addition of products is simple and everything uploads very quickly. The only thing I can't figure out is how to add additional variants when using mock ups I bought off of Etsy versus using the Printful mockups.
Developer reply ·
Thanks for the feedback 😊 Adding variants works automatically with Printful mockups, but with custom Etsy mockups, you’ll need to upload them manually per variant in the Mockup Generator. If you ever get stuck, our help center or support team can walk you through it. All the best 🙌!
ich finde es einfach zum benutzen, man darf nicht zu viel von den produkten erwarten, bin ich ehrlich. aber im organic bereich sind sie auf jeden fall gut. was ich mir in zukunft wünschen würde, ist das shopify den betrag direkt an printful überweist vom kunden und nicht erst das geld von meinem konto.
Developer reply ·
Vielen Dank für Ihre Bewertung! 🙏 Aufgrund technischer Einschränkungen kann unsere Plattform Ihre Kunden leider nicht direkt belasten. Wir wissen Ihre Rückmeldung sehr zu schätzen und leiten sie an unser Team weiter. 💙
I LOVE PRINTFUL BECOUSE IS EASY TO USE, BUT A POWERFUL TOOL WITH A LOT OF VIDEOS TO HELP ME THROUGH. IN MY SHORT EXPERIENCE THE ONLY THING I WOULD LOVE TO HAVE THE CONTROL OF MANAGE THE QUANTITY OF PRODUCT DIRECT FROM MY SHOPIFY, IT DOES NOT ALLOW ME TO.
Developer reply ·
We truly appreciate your support! 💖 Thanks for the lovely review! We will share your input with our team in charge ✨😊
Shipping Costs are a little off. On Printful there is a +$2.00 for each additional item in that category, Shopify doesn't add that
I received the prints, and they are very poor quality. The colors are washed out and very blurry. The images of those sizes where provided w/ high resolution of 300 DPI. I will not be able to re-sell those prints. I'm really concern because I do not want my customers to receive prints of such a low quality. Please advise what went wrong and if you will be able to fix and provide excellent / sharp and bright image quality? Can you print w/ pigment dies to get best quality or this is the quality I should expect in the future too? Please advise!
Great & seamless integration with Shopify. The quality of the finished product is top tier and we love that our customers love the end results of their desired customization.
Developer reply ·
Thank you! 💜 Your review truly warms our hearts! 🙏
Bien conçu juste à revoir les outils sur tous les supports, histoire d’avoir les mêmes repères
Easy trasnaction however this could be a five star if shopify and printiful platforms communicated with payment. Example when the customer pays, the cost of the product that needs to be paid to printiful should go directly there so the orders can be fulfilled sooner. I understand these are 2 different companies however since this is a partnership that would make the process seamless.
Prices are quite expensive but don’t mind too much as quality is good. Prices however aren’t too transparent which I appreciate vat and post varies but makes difficult to create our retail prices
thank you for the time
Developer reply ·
Thank you for your review! 💙
It’s very easy to use, but it sometime glitch out restarted.
Developer reply ·
Thank you for your feedback! We’re glad you find it easy to use. Glitches are not normal, and we don’t see any record of issues on our end. Please feel free to reach out to our support team if you experience them again so we can assist you further 🙏.
Easy to use, tutorials are helpful. I wish it would allow you to create an image color variant for light and dark garment print. Otherwise, no complaints.
Developer reply ·
Thank you for rating us! 💖
Orders ship too late. But quality is good.
Developer reply ·
Thank you for your feedback! 🙏 We are sorry to hear that your orders have shipped late. This is not the experience we aim to provide. Please note that the average fulfillment time can take from 2 to 5 business days. You can view the fulfillment times for each product type here: https://www.printful.com/recent-updates We would like to look into the matter further, can you please share more information on the orders that were delayed for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 💛✨
It's easy to use. Many options. User friendly.
Developer reply ·
Thank you for your review 😍!
A very user friendly precise design maker and probably the best among the various apps tested. Unfortunately, Printiful has discontinued their app which enabled customers to personalise their items directly online before check out. A great shame and a major loss to my store that will probably need to migrate to another app.
Products are good quality and I like Printful much better than Printify. Support is responsive and usually helpful. Its easy to resolve issues within the order process due to good customer support. **HOWEVER**, if you are a legitimate business with a tax ID/resale license, there are a few additional, IMPERITIVE, steps that Printful does not prompt you to set up, or inform you about before you set up orders on your store. First being tax exemption, they will charge you additional sales tax (in addition to shopify charging the customer sales tax) unless you submit your resale cert and have it approved PRIOR to the order. Otherwise you will be charged sales tax twice or more without any notification that the shopify payment does not cover your cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Second being shipping charges. The live rate for shipping is not charged unless you do BOTH of the following; have shopify PLUS, AND set shipping section to live rates in the printful backend. Again, there is no notification that the shopify shipping fee does not cover your shipping cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Both of these things should be included in the onboarding process, and neither are. Due to these issues, we have overpayed for a staff order by quite a bit, and Printful was not interested in reimbursing us (even as a one-time courtesy) for this issue that resulted due to their poor onboarding process.
Developer reply ·
Thank you for your detailed feedback! 🙏 We’re sorry to hear about the challenges with tax exemption and shipping setup - your insights are valuable, and we’ll make sure to pass them along to our team for review. We appreciate you taking the time to share your experience 💛✨
great quality and service
Developer reply ·
Thank you for your review! 🌟
All in all, ok. Stitching is nice, DTG not the best. Not really much new things, could be more escpecially sustainable products. Support very good.
Developer reply ·
Thank you for your review! 🌟 We will share your input with our team in charge 😊
Trouble setting up
Developer reply ·
Thank you for your review! 🙏 Can you please share more details on the difficulties you experienced here [https://forms.gle/grBd4UvjvMhzADjWA]? 💚
The turnaround for products is very fast, tho I wish the shipping was cheaper. And the website could be more intuitive. But the products I have gotten all always top rate and my customers love them.
Developer reply ·
Thank you so much for your thoughtful review! 😊 We're really glad to hear that you've been happy with the turnaround for the products. We also appreciate your feedback on the shipping prices and the UI/UX of our website. If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
I would recommend Printful as a POD company as in my experience I've been happy with the quality of the products I'm familiar with. As far as the interface I think design attributes could use some additional features incorporated into it, especially given the flexibility of new AI tools. More options for mockups, would be great as well as the ability to upload my own avatars to use in mockups. That's about all I can think of at the moment, though I know there are more details if I thought about it.
Developer reply ·
Thank you so much for your thoughtful review! 😊We're really glad to hear that you've been happy with the quality of the products you've received. We also appreciate your feedback on the design interface and mockup features. We're always working on improving our platform, and suggestions like yours are incredibly helpful!
I would recommend it for quality products and relative ease of use
Developer reply ·
We’re glad you’re enjoying our services! 👕
I love this platform, but I do not appreciate how expensive the products are. In this economy people do not want to pay high ticket prices. Making it harder for business owners to make a profit by trying to keep the prices as low as possible. You guys should consider lowering the cost of your items and provide free shipping.
Developer reply ·
Thank you for your feedback and your suggestions! 🙂 We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.
I would want more optimization for editing products on mobile. There is currently no way to edit already existing templates.
Developer reply ·
Thank you for your review!🌟We constantly improve our mobile app so hopefully this feature will be implemented in the future.
I would recommend this app. It's been very convenient in terms of business and the products are good quality. They continue to grow their inventory which will in turn help us grow our business. It's also easy to use with Shopify.
Developer reply ·
Thank you for taking the time to submit your review! 🧡
The app is useful for order placement.
Developer reply ·
Thank you for leaving a review! 💫
easy tp use! I really enjoy it, even if shipping is expensive
Developer reply ·
We’re glad to hear that the process has been easy! Thank you for your review! 😊
I would say that this has been quite the experience learning new things about setting up my online store but it has been great I'm still learning but this has been really helpful.
Developer reply ·
Thank you for the review! If you ever need more resources or guidance, don't hesitate to reach out to us via following email - feedback@printful.com. We're here to help! 😊
Im Großen und Ganzen bin ich sehr zufrieden. Die Bedienung ist intuitiv. Das Angebot von Printful ist groß und gut anpassbar. Es macht richtig Spaß damit zu arbeiten. Manche Funktionen musste ich suchen und wo einige Funktionen zu finden sind ist für mich als Laie nicht immer offensichtlich. Deshalb der Abzug von dem einen Stern. Dennoch: meine Empfehlung!
Developer reply ·
Vielen Dank für Ihre Bewertung! Wir freuen uns sehr über Ihr Feedback und Ihre Vorschläge. 😊
Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model. Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.
Developer reply ·
Thank you for your review! We appreciate your thoughtful feedback and are thrilled to hear that you're enjoying our app. You're right - there’s always room for improvement, and we're constantly working on it to keep raising the bar. 🚀
Very quick and easy
Developer reply ·
We appreciate the feedback! 🙂