Printful: Print on Demand

only make changes in the printful dashboard to avoid printful deleting your hard work and make you design everything you've spent days working on.

Initially, I had great experiences with Printful. Unfortunately, the quality has gone downhill quite a bit. I usually use DTG printing, and there were 3 shirts a customer of mine custom ordered from me so they could decide what amongst them they wanted to use for a larger order. Something was wrong with all 3. Printful customer service was awful, they just sent links to articles about not guaranteeing the look with DTG printing, they blamed me for picking a dark shirt with dark ink, except the shirts weren't dark, and the mockups showed up with the designs being very visible. Then they said the mockups aren't accurate and are backlit. But, we use those mockups for our listings, so I don't know why they would stand behind a faulty visual. Also, one of the shirts had a large darker colored square around the design, looking like they used a heat press for a supposedly printed design. Customer service was unwilling to remedy the issues or issue any refunds. They did not take accountability. Printful is also going to be raising their prices for the 2nd time this year. It's time I went with another provider.

não tem tradução para português uma das línguas mais faladas no mundo o que atrapalha e muito

BOTH COMPANIES SUCK AT SUPPORT!

Shitty app, products not being shipped in 2 weeks. No answer from support. Don't recommend at all!!!

Our experience with Printful was very disappointing. When issues arose, customer service focused on blaming the customer instead of working toward a reasonable solution or demonstrating that they valued the relationship. We also discovered that important product sizing variations were only disclosed in supplemental product documentation as a footnote disclaimer, making them easy to miss during the ordering process. Details that can significantly affect the final product should be communicated much more clearly. Based on our experience, I would recommend exercising caution when choosing Printful and comparing other print-on-demand vendors before making a decision.

I've been using Printful for over 10 years and the first 9 were very good but they no longer offer live chat, quality control has gone super downhill and the carriers they use seem to lose a package every 7-10 days which is costing us bad reviews etc... so not happy and hope they get back on track or we'll be forced to go elsewhere. Kevin

I've been using Printful for over three years, but my recent experience in June 2026 has been extremely disappointing. Customer service has been unresponsive and ineffective when trying to resolve a product quality issue involving inconsistent garment dimensions. Despite following up three separate times and requesting that the matter be escalated to a manager, I continued to encounter poor communication and no meaningful resolution. What makes this even more frustrating is that Printful apparently allows product dimensions to vary by up to one inch, but this information is buried deep within their product documentation and isn't made obvious during the ordering process. When I submitted the requested photo documentation showing the sizing issue, customer service was dismissive and seemed to ignore the fact that at least one measurement exceeded the tolerance, ignoring that the product was clearly defective. In my case, the sleeve opening was so small that an arm couldn't even fit through it. After years of using Printful, it's disappointing to see what feels like a significant decline in both product quality and customer support. Based on this experience, I'll be looking for a new print-on-demand vendor. I would encourage others to carefully review product specifications and be aware of the stated manufacturing tolerances before ordering.

Printful is extremely overpriced and makes it very difficult for sellers to achieve a reasonable profit margin. The pricing would be easier to justify if the product quality matched the cost, but unfortunately, that hasn’t been my experience. The embroidery quality is disappointing — there is visible stitching and white backing showing, which makes the finished product look cheap. The overall product quality also feels lower than expected. I also ordered a bag as a test product, and the material was so thin and transparent that it felt like it could tear easily. I am trying to leave a review so others are aware, but it won't allow me. On top of that, after placing a test order, I was charged $80 in duties, which adds another unexpected cost for both sellers and customers. Overall, the pricing does not seem to reflect the quality or the additional fees involved

They've been sending my prints over seas with no protective cylinder. And their print quality is awful, according to customers who have left me reviews. Do not work with them.

let me rate it for a while i will change it if they fix the issue about the failure of displaying the product which I customized though it made me wait for hours, but still not displaying later.

They messed up 2 of my orders and was not addressed They reused a tracking number for prior orders so no customer order was fulfilled. I'll increase to 5 stars once rectified.

They abandoned their support for us.

I have been unable to save a product that I design for some time now. I dont use this app regularly and actually want to start using it more but for some reason, no product that I design gets saved it just keeps spinning and spinning-- literally for hours on end.

OBLIGA A MODIFICAR EL PRODUCTO CON LOGO

worst customer service experience I've ever had.

Interface is inconsistent, you will be able to create a product and select all the variants but when you try to duplicate it half the variants will suddenly not be available in your region. don't bother with the AI chat support on their site, in fact don't bother with their human support either because both are absolutely useless. A terrible company to do business with.

Muy mal, no se puede elegir qué productos quieres vender para asegurar que se produzcan en la UE, así que a veces puedes vender productos y que el cliente esté obligado a pagar aduana también.

Impossible de créer un produit, la page charge trop longtemps, j'ai essayé plusieurs fois mais impossible et personne pour les contacter en cas de problème donc visiblement je comprends pas

Far too expensive for the quality and delivery experience provided. I started with a Printful Growth subscription, built an entire collection, and ordered samples of multiple products with high expectations. Unfortunately, the experience quickly became disappointing due to extremely long shipping times, delivery issues, and underwhelming product and print quality. For the price being charged, neither the garments nor the prints justify the cost or the wait. Some orders took far longer than expected, while others showed as delivered despite never arriving. As a store owner, this immediately raises concerns about trusting the same experience with your own customers. The overall finish and presentation also felt far more “generic print-on-demand” than premium quality. Honestly, customers receive international orders from China faster than this. For anyone considering using Printful for their brand, manage your expectations carefully.

I genuinely hope someone from Printful’s technical team finally sees this. I’ve been dealing with an unresolved Shopify connection issue for over a year. Multiple support agents have already confirmed: * they can see the conflicting backend Shopify connection * verification has already been completed multiple times * customer service agents themselves do not have authority to manually resolve or disconnect the issue Despite this, I continue being taken through the same repeated customer service loop with no actual technical resolution. I’ve provided: * repeated verification * screenshots * proof of ownership * explanations regarding loss of access to an old domain email Yet the issue remains unresolved while my business deadlines continue approaching. I currently need to: * order samples THIS WEEK * sign up for the Growth Plan * prepare for an important May 17 event What has been most frustrating is not simply the technical issue itself, but the repeated contradictions: first being told the issue can be resolved after verification, then later being told customer service agents cannot make the backend changes required. At this stage, I am respectfully asking for direct technical escalation from someone authorized to resolve backend Shopify connection conflicts. For comparison, Shopify and Printify customer support have both been significantly more responsive and solution-oriented whenever issues arose. Ticket Reference: #4969314 I truly hope this matter can finally be resolved properly.

No one ever responds to order inquiries. The platforms do NOT sync up at all, so you never really know the status of any of your orders. If you use chat, you just wait and wait and wait. If you email, you get no response whatsoever. RIDICULOUS.

will not integrate with my store anymore. not sure what happened, it just wont work.

It's highly frustrating being a new business owner staring your business here thinking customer service would be available to help with questions and trouble shooting problems. They seriously need a customer service number to speak with a live person to speak to about some issues with their website inconsistent. This seriously needs to be addressed and not via some chat bot or email. I need actual contact with a human to express this in full. the bots aren't solving my issues. Gosh this is way more stressful than it needed to be. Time for a serious update and really dial in the customer service. Highly annoyed.

Il sito si blocca sempre , per giorni interi non si riesce a publicare nulla, inoltre assitenza inesistenze , la classica chat con bot che dice sempre le stesse cose , insomma pessima esperienza , peccato

when you doing business with printful it feels like youre getting SCAM OR ROB. I try their subscription $24.99 for all these perks and come to find out you pay more then the "free plan" they don't even deserve a 1 star I don't know how shopify just do business with anyone that looks to deceive their customers !! NOT COOL!!!!!

it just keeps spinning

Title: Print-on-Demand Service with Systematic Integration Failures and Zero Support Review: Order HPH1001 shipped with incomplete address label—missing house number and postal code. Shopify shipping registration clearly shows correct, complete information was provided. Printful stripped critical address data when generating the shipping label. The Dutch PostNL confirmed the label was so incomplete delivery was impossible—package returned to sender after 6+ days. QA/QC Failure: How does a label print and ship missing postal code and house number? ZIP codes are internationally and legally mandatory for shipping and delivery. Carriers are legally required to reject shipments without correct information. Printful shipped anyway—no validation, no verification, no quality check before shipping. Printful's transport company Spring GDS accepted the package with incorrect data and apparently did not verify with Printful, further underlining the broken process. I had to chase the package whereabouts myself, wasting hours of my time. Order status showed "in transit," Printful claimed delivery, but package was never delivered. I contacted PostNL directly to find out the label was missing critical data. Packing instructions were correct and complete. Shopify order contained full address data. Printful removed it during label generation. Printful's Response: NOTHING. Zero response from help@printful.com despite escalation No order correction No reship No acknowledgment of the failure Complete silence Shopify's Position: Shopify deflects to Printful, stating they're "only the platform provider." This leaves store owners subjected to the "print and pray" model of POD suppliers, with zero interference or accountability from Shopify when integrations fail. Business Impact: Marketing campaigns to 7 international markets ON HOLD. Cannot risk customer orders with broken address integration. Every undeliverable package = permanent brand damage. The Pattern: This is a serious liability for store owners. Integration failures, complete non-response, zero accountability from both Printful and Shopify. Hours spent trying to correct what should be a basic process. Shipping and delivery is so crucial to POD that it is mindboggling this process has no QA/QC in place. If you're considering Printful, test orders thoroughly before launching campaigns. Their integration may strip critical data without warning, and you'll get NO support when it fails. (current 13 hours of complete silence) Review to be published on Trustpilot G2, Capterra, Sitejabber, E-commerce community, and other review boards. Jeopardising the reputation of store owners.

The site has an endless number of bugs.

Shopify and Printful do not speak to each other. I'm not able to log into accounts to connect. I've tried uninstalling and reinstalling and this platform does not work. On top of that, support is no where to be found.

Very Bad

Honestly I am getting a little mad. i spent the last 6 hours trying and trying over and over to connect with shopify and no matter what i do the Google Gmail sign in ( when on shopify and already installed printful and when it ask do you have a printful account sign in) and display screen with Google,apple or email. And click on Google cuz that's how i signed up. It don't do anything. What i got do cancel my subscription delete and start all over with email sign up and repay for my plan again. And the chat help don't help out one bit with why its like that or what to do about it. Everything it says is nothing to do with my situation.

I hate the new update. Now when I am publishing from my saved templets it brings me to an new page. Then I have to navigate all the way back to the templet collection. Before I could just work down the list. Now this add unnecessary time and steps.

I had high hopes for Printful, but the fulfillment speed has been extremely slow. Orders take far too long to move from production to shipping, which creates unnecessary delays and a poor customer experience. If fulfillment time matters to you at all, I would strongly recommend switching to another app. Slow production hurts your brand, increases support tickets, and makes it harder to compete. Reliability and speed are critical in ecommerce, and unfortunately Printful consistently fell short for us. There are better options out there if you value timely order fulfillment.

Esta estrella es a atención al cliente. Podría ser peor, sí, si no tuvieran. Como el agente de soporte que te atienda no tenga forma o no sepa solventar tus dudas, puedes esperar 10 días o 16 días como esta última vez, y para colmo, me dan una respuesta general que no tiene sentido con lo que yo había preguntado. Porque encontré incongruencias entre tablas de tallas en algunos productos. Y en vez de decirme las medidas que realmente tienen, me dicen que mejor me guíe por la tabla de las prendas. Y digo yo... qué tiene que ver esa respuesta con la pregunta de que la tabla de tallas de medidas del cuerpo y la tabla de tallas de medidas de las prendas son exactamente la misma. Esa tabla que es la misma en los dos sitios (cuerpo y prenda), a cual de los dos sitio pertenece, porque está claro que a uno de los dos no pertenece (no puede medir lo mismo el pecho de tu cuerpo que el pecho de la prenda en la misma talla). O la otra pregunta, que es mejor, tabla de cuerpo y tabla de prenda, hasta ahí todo bien. Creas el producto para la tienda y... sorpresa!!! tienes una tabla nueva que no corresponde a ningún de las que muestra la ficha del producto. Adivina cual es la tabla correcta!!! Pero tranquilo, que tardo 16 días en responder para decirte que te guíes por la tabla de las medidas del producto. Si me dijera que usa una regadera para regar las plantas, me solucionaría el problema igual de bien. Es decir, un respuesta que no me soluciona nada!! 16 días!!!!! seguramente a esta reseña no tarden ni 24 horas en responder. Editando (¿no se puede poner 0 estrellas?): desde el 14 de Noviembre sigo esperando respuesta, ya responden con plantillas diciendo o que me guíe por la tabla del producto o diciendo que es que los productos vienen de sitios diferentes. A lo que les contesto siempre lo mismo. Que esos productos, en concreto, se imprimen y envían desde Letonia. Ya por último le he hecho hasta el workingflow (es ridículamente absurdo): "Igual que decís que los productos vienen de instalaciones distintas, yo os digo otra vez, que según la PDP estos productos se imprimen y envían desde Letonia. Por tanto, solo es coger una prenda de cada y ver si alguna de las tablas coinciden con las medidas de esa tabla y así ver cual es la verdadera que encaja con el Producto. - Llamada de teléfono o email, explicando la situación: 5 minutos aproximadamente. - Quien recibe la llamada o email en Letonia, avisar a quien corresponda en la fábrica ver eso: 5 minutos. - A quien corresponde, revisarlo: de 10-50 minutos (dependiendo de la organización logística) Tiempo total: entre 20-60 minutos. Si se hace YA!!! No creo que se tarde más de un día en comprobarlo teniendo en cuenta la cantidad de trabajo. Incluso si alguien tiene que hacer la impresión en uno de esos productos, sería avisar o tener una cinta métrica por ahí y medirlo en 1 minuto, ya no hay que perder tiempo expresamente en ir a buscar el producto, etc. Otra cosa diferente es que no queráis hacerlo y solo sepáis dar largas al asunto, dejando sin atender la situación."

They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours". So if an issue needs back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel. Not good for business. Meanwhile your kinda stuck. MINUS another star - Second time Now Printful will take an existing product that you have been embroidering for months and out of the blue say it needs alterations. Meanwhile they just produced the same product a week earlier. Now you go into the 24-48 slooooow or no response.

BEWARE! Printful is fine when it works. But I had orders on Shopify that I marked to be fulfilled through Printful and Printful never sent them out. I only found out when my unhappy customers contacted me. Printful did not respond to my support requests and did not solve the problem. Made me look very bad with my customers.

Customer service is abysmal.

AVOID AT ALL COSTS!!! Absolute trash app and HORRIFIC customer service!!! For example, I was on hold in the chat for THREE HOURS AND FORTY-SIX MINUTES! It is documented in the transcript they sent me of the chat. That's how long it took from the bot saying someone will be right with you, and someone responding. HORRIFIC!! There is no way to cancel the subscription through the app. And if the access from your Shopify store breaks, there is no way to get back in to the store to cancel from your account side. And that's after spending the last 20 hours just trying to get back into the account to WORK! But now, I've had enough. I'm out and I will have to dispute the charge with my credit card company because they will not cancel it. The supposed benefit of higher quality control and shipping from one fulfillment center could not possibly be big enough to make up for this experience. I'm out and I would strongly advise others to AVOID!

Five years later my review stands, and customer service is even worse... I know more about this platform than their customer service team does. They do a decent job. Turnaround time is spotty, lots of complaints from customers on orders not shipping past the 7 business day timeframe, only to be told items are "restocking" after I've confirmed they will ship on time. Spend more time dealing with unhappy customers and refunding orders than I'd like. Their customer service is lip service at best, and you get 3 different answers from 3 different people. Phasing out this manufacturer as fast as I can.

Now I can't add my variants. The system won't complete

Awful! App just stopped working and now won't connect back to my store even though it's live and connected in Shopify.

Terrible app, terrible customer service. A customer ordered a printful tshirt on my shopify store, and agreed to fulfill the transaction (via its electronic comms with shopify) but then today, I got a message the transaction had FAILED because they no longer carried that shirt type. I searched for a replacement (black, women's cut t-shirt) and they had NOTHING. I reached out to customer service for assistance and waited for HOURS mid-day for support to come on, and the bot finally re-messaged me when customer service hours were over. Like it was groundhog day. "How can I assist you today?" Also, it was almost impossible to find another tshiort printer who would print for the same price or lower. So thanks to these jerks, I'm in the hole for their stupid tshirt order. I switched to Apliiq. They're less expensive, and there's no way on the planet their customer service could be worse. AVOID PRINTFUL.

Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños. Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción. Printful no se hizo responsable, ni de la devolución, ni de los gastos de envío, ni de los 16 € de aranceles que mi clienta tuvo que pagar sin previo aviso, ya que en el momento de la compra no se informaba de que ese color de sudadera procedía de Estados Unidos. Como pequeño comercio, este tipo de errores me generan grandes perjuicios económicos y de imagen, y esperaba una respuesta más profesional por parte de Printful. Utilizo su servicio porque confío en su calidad, pero en este caso la gestión de la incidencia fue decepcionante y nada justa para un negocio pequeño.

annonce 90 jours d'essai gratuit et une fois installé cela passe à 14

Terrible experience. The app doesn't allow me to sync products without creating them from scratch in Printful. the integration functionality is shameful. I may need to switch to Printify. Let me clarify. This is for existing Printful Products I also have in Etsy. For newly created products I can add them fine. The issue is what do I do about the over 200 existing products not syncing.

It took 14 days for the product to arrive from Lithuania to Holland. This has nothing to do with the delivery time they stated on their website.

Please stay clear of Printful. Their service is appalling. They stuffed up an order completely, yet failed to take responsbility leaving me with the complete bill. Seriously poor quality and poor service.

Not very clear on fulfillment

This app is not as user friendly as other options available. It often crashes (error 500 Serverside Error). Trying to add inside neck labels is a ridiculously difficult task. You have to pay for the option so not really sure why it is that hard to utilise. The options in materials and branded products are handy but very very very expensive. Just use Vista Print. It is cheaper when using branded items (Addis, Under Armour). The options would be far more useful IF the Printful Shopify app worked correctly. Again, the errors are serverside, nothing to do with Shopify at all. My suggestion is to use Printify and try to find Canadian providers. It will be more expensive but it actually works, neck labeling is free and much easier to use. I have run into some syncing issues after continuing on with one product for testing. I found out that they don't ship from Canada at all. They ship from Europe to North American customers. This will drive your shipping costs through the roof, dealing with all the different providers becomes increasingly difficult as there are several different time zones etc. There is NO option to have their system ship from a provider of your choice. The only options I like are the products you choose to print on. Other than that I would give this app a -10000000. It really isn't useful for a productive online shop.

No response from customer service on an embroidery issue for a week on a $540 order my client has already paid for. All case materials submitted according to instructions. Can't get a reply. "Norah C." "Jesse G." "Rita C." Unacceptable. This is exactly what you don't want to happen when dealing with a print on demand vedor like Printful or Printify. No help, no recourse, no customer service if you have a problem. -Joseph S.

Integration into Shopify keeps disconnecting, adding ridiculous stress

Awful print jobs, long ship time and no customer service. They also have a very antiquated app where you cannot populate your images to multiple products, you have to do it manually one by one. If you hit "back" it will take you completely out of the app and you will have to start over again and again. They also don't even offer photographic prints or basic print products. But...I digress, this review is not about that.... This review is about quality. Quality is so important for customers and it Printful's quality is aboslutely AWFUL. On February 25th I ordered two 24x36 prints. I uploaded two images to be printed through Printful. I sent these two prints through with the Printful recommended color profile of sRGB IEC61966-2.1 to ensure colors were true in my proofing viewer compared to expected print results. However, instead of printing closely to the colors provided, when the prints were finally delivered on March 6, both printed nothing like the images submitted. They are dark, muted and cool in tone compared to the print file especially in areas of green/yellow and shadows were darker as well SEE BELOW. I immediately notified Printful via their report a problem feature on March 6 attaching images of the original file and the resulting print. I followed up 24 hours later. On March 7 Printful replied, stating he saw the issue, confirmed I submitted them correctly and would see what the graphics team recommended. I waited two days and they did not follow up although I did inform them this was a time sensitive matter especially given how long it took them to send the original prints, especially when we have customers waiting. I followed up on March 9. I was ignored. I followed up again on March 11 and I was ignored. I followed up again on March 12 and asked for a refund. I was ignored. I filed a complaint with the Attorney General and sent that to them on March 13 and asked for a refund. I was ignored. This company offers PRINTS--most of the time we never see what our customer gets. In this case, I did....and it's absolutely AWFUL. PRINTFUL AGREED. Then they just decided to NEVER RESPOND TO ME AGAIN and KEEP MY MONEY. Ignoring the impact that it had on me and my business. Disgusting. They falsely advertised a product, provided specific printing requirements for that product, failed to deliver the product as ordered, acknowledged they erred, ignored me for days and refused to refund the product. Do not use PRINTFUL unless you want awful prints, upset customers and no way to fix the problem because there will be no customer service.

On Chrome I can't load the site. The overlay for a modal window has greyed out the site and I can't click anything.

its now saying one of my products is discontinued and there is no method of changing or altering it. most of the links dont work and individual products keep breaking. who build this back end?

Customer service is absolutely frustrating and non-helpful at all when you really need help with trying to disconnect an old, inactive store without any orders or payment info stored and connect a new one. I haven't had such a frustrating process with customer 'support' for a long time and it's still not fixed.

Uninstalled the app and now the currency in my store is Japanese Yen! This is a disaster.

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app. When I encounter issues with other apps, even if they are free or low-cost, the support teams always go above and beyond to solve the issue. They provide assistance through screenshots, video sharing, and even access to the website backend to fix the problem. It’s easy to see how passionate they are about their app. However, my experience with Printful has been different, leading me to distrust their service for selling high-value products to customers. Despite explaining which product type I’m working on and providing screenshots, their responses often seem off the mark. For instance, I had a question about t-shirt mockups being blurry and whether this would reflect on the physical product. I provided a screenshot, but the response I received made me think I was talking to a chatbot: "It seems you have sent the wrong file," despite me clarifying that it was indeed my design. Imagine thinking your design is an error just because it's not “common.” I also spent hours trying to get their canvas sizes right and ensure they bleed properly by editing images with the mockups I downloaded from their website to mirror edges. I did this for each size in their mockups for the canvas, but still had issues with each size image sticking to its respective size variant and not overlaying on the other sizes. After providing screenshots as usual, I got a response hours later asking, "Tell me what's the name of the t-shirt you're working on so I can see what’s the issue." This is frustrating, to say the least. Our time should be taken seriously. I also had to install another paid app just to combine different products that are relevant so I don’t have to create multiple listings for the same product, like framed canvas and canvas. This has been incredibly frustrating, and after spending days trying to configure things without adequate guidance, not a single product has been pushed to my store because their system doesn’t work properly and their agents seem indifferent. LMAO even their responses to reviews on the shopify store is "indifferent," just take a read. This reflects their customer service as well. Update: Changed to 1 star, still no one is helping. They provide vague instructions telling you to download their size mockup guide for each canvas size to resize your design to each specific size. Yet they don't have the option to apply a separate image for each size, making their mockups useless, which makes mirroring edges impossible unless each product is just applied to one size. Separate file images/sizes should be allowed to be added to each size, we are not customers buying 1 size for ourselves but we are a dropshipping print on demand, their service and tools have yet to reflect that. Not sure where all the high ratings are coming from.

My orders aren't going through to be fulfilled

app works good but quality of printed shirts is really bad I bought multiple shirts for my business and all of them are peeling off!

It is appalling in its vague and pathetic instructions to using it. It says you can connect multiple stores but I tried connecting another shopify store (on a separate shopify account) and it was not possible. And there's much more to dislike but I can't be bothered if you can't be bothering finding out what is obviously wrong for yourselves.

It's 2024. There is NO REASON that you should even have an app for Shopify if all the migration needs to be done one at a time, product by product, manually. What a terrible customer service experience.

it not let me get on there

very confusing to navigate and connect - limited options

It was much easier to use when I had the old dashboard

Store won't connect. Gives directions to connect that are not accurate. Still no answer from support team

Instructions outdated and not working correctly.

SHIPPING IS ENTIRELY TOO HIGH. THEY CHARGED $15 PLUS THE HIGH COST OF THE PRODUCT. I WILL NEVER MAKE A PROFIT WITH THEM. THEY HAVE LOST A CUSTOMER! THEIR RATE IS TAKING AWAY FROM MY REVENUE MADE IN THE ORDER THAT THE CUSTOMER PAID FOR MY PERSONAL PRODUCTS.

If you had a less than zero, I would choose that.

I have enjoyed creating products. However, it does not do me any good because I have not been ankle to reconnect my Printify store with Shopify. Therefore I'm paying for two inoperable stores. I need a phone call to get my businesses up and running. I can be reached at 202-210-1563 / 202-465-2293 or by email: Lillie.lyons@Kobindi4Ever.com. I look forward to hearing from you. Thanks.

ich habe sie gerade erst installiert... ich kann noch nichts dazu sagen... warum fragen sie mich das jetzt schon?

No easy way to contact customer service. They denied a couple orders for customers and we can't get a hold of them

Incredibly hard to get setup correctly. The templates make no sense whatsoever, and are near useless.

I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes- I’ve had customers had to wait for months to receive I never get texts or notifications thru my Shopify - there is definitely a communication disconnect- The pants I sell are no longer available in multiple sizes , and I was not notified of this Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .

Your chat is always on auto pilot and that sucks and seems intergration with ebay and shopify not that easy get an error saying shop not available what does that mean ?

Orders take too long to fulfill. I have my settings set on auto fulfill and can be days before fulfillment begins.

It wont connect.

Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.

please fix the shopify integration, It's 100% useless across all web browsers

having trouble connecting to shopify correctly

Naja, technisch gesehen ist das Angebot gut, jedoch sind die Preise insgesamt zu hoch. Zudem variieren diese. Plötzlich erfolgt der Versand nicht mehr aus europäischen Lagern, sondern aus den USA, mit einer Lieferzeit von vier Wochen und höheren Kosten, obwohl die Einstellung auf Versand nur aus Europa festgelegt wurde. Dadurch wird das Geschäft plötzlich unprofitabel. Stellen Sie sich vor, Sie haben genau kalkuliert: Ein Gewinn von 5€ pro Artikel, Sie skalierten hoch auf 1000 Artikel pro Tag, und dann verschickt Printful plötzlich aus einem anderen Land, wo der Versand teurer ist, und zehrt die gesamte Gewinnspanne auf. So wird aus einem Gewinn von 5000€ schnell ein Verlustgeschäft. Daher funktioniert das Modell möglicherweise für kleine Unternehmen, die bereit sind, hohe Preise für geringe Mengen auf Plattformen wie Etsy zu zahlen, und davon profitiert Printful gut, indem es an diesen 'kleinen Fischen', die weniger Erfahrung haben, verdient. Wenn man jedoch skalieren möchte, ist Printful einfach zu teuer und in Bezug auf die Preisgestaltung zu unzuverlässig. Gewinne können schnell zu Verlusten werden, da Printful einfach den Versandort ändert und dadurch den Preis für die Produkte erhöht. Es werden einem auch zunächst günstigere Preise angezeigt, auch beim Versand, und später bei der Ausführung der Bestellung stellt sich plötzlich ein 10-20% höherer Preis heraus, was genau unserer Gewinnspanne entspricht, die Printful dann aufzehrt. Auch die Produktqualität variiert, da von verschiedenen Druckereien versandt wird; mal ist die Qualität besser, mal schlechter. Printful agiert nur als Vermittler, der viel Geld einnimmt und die Technik zur Verfügung stellt. Es ist empfehlenswert, direkt über eine Druckerei zu gehen, da dies mindestens 20-30% der Kosten spart. Wir haben Printful mit vier unterschiedlichen Shops getestet und festgestellt, dass es wohl am sinnvollsten für Verkäufer auf Etsy oder ähnlichen Plattformen ist. Aber eine Skalierung ist unmöglich, da unsere Marge auf 10-20% fällt, wenn wir in großen Mengen produzieren, und diese 10-20% frisst Printful wieder auf. Daher, wenn Sie vorhaben zu wachsen, versuchen Sie, direkt auf einen anderen Partner zu setzen, denn einmal bei Printful mit 5000 Produkten angebunden, wird es sehr schwer, zu einem anderen Anbieter zu wechseln. Dann bleiben Sie bei Printful und können nicht skalieren.

less than one star. Doesn't work properly with my shopify account. Can't un-import items.

TERRIBLE GET PROPER CUSTOMER SERVICE

Not very good it will not do anything

Not ideal. I prefer the old way when I could post my products directly through the Printful website dashboard, not within shopify. Also, since this app was updated, now the EDT no longer is showing under ANY of our products. I've contacted Printful support about this but so far nobody want s to help me fix this.

You've removed the ability to export details of fulfilled orders

The app now actually makes it more difficult to access the Printful Dashboard. Where is the direct link button to go to the Printful web site? There is no access to ones templates as the app now opens at Shopify. It would be preferable to be able to go directly to one's templates rather than have to open a new product all the way through. Feel free to fix it rather than publish a one star review. (It is only one star because this does not need to be printed it just needs to be fixed and you all brought it here at the feedback offer) Printful is the best print on demand company on the planet as far as i am concerned and this fix would be nice.

Good afternoon, my company and I are totally disappointed with the purchase made, the samples that arrived in our possession are not what was requested at the time of making the purchase. The color sent in the design is purple, violet or purple. The sample items arrived with fuchsia embroidery. This is part of my company's brand identity and does not represent us at all. I attach images for your verification and I hope to receive a response on the matter.

Horrible so far. Cannot get printful templates to import to shopify

not bad

I very much dislike the new shopify integration. It's too simplified and feels like I can't find anything. I also can't see any tracking data unless I open a new tab and navigate to the full site. Feels like and unnecessary change.