Webkul Product Auction

Très bonne application pour les enchères. Le support est très réactif, au top !

Works well and the support team is top notch! We really enjoy using their app and we hope to find it's limits soon! (as in - to list as much as the platform can handle). So far we have around 400 auctions running daily, without any issues.

Great experience using the auction app. Easy to navigate and worked smoothly throughout the bidding process.

Great Auction App A simple and reliable auction app with smooth bidding, useful auction features, and a great overall experience. Easy to use and works well for running auctions.

A powerful and well-designed auction platform with all the tools needed to run auctions smoothly. The flexible bidding features and comprehensive management options make setting up and managing auctions straightforward and efficient.

Great product so far. Support was helpful in setting it up and helping me test it out. Looking forward to using it more. CS are great and helpful. i can't wait to start my first auction .

La aplicación de subastas de productos Webkul ha sido una valiosa y confiable incorporación a nuestra tienda Shopify. Nos ha ayudado a gestionar nuestro negocio de subastas de manera eficiente, brindando una experiencia fluida y fácil de usar para nuestros clientes. La aplicación se integra perfectamente con Shopify, es fácil de configurar y funciona de manera consistente. Siempre que hemos necesitado ayuda, el equipo de soporte ha respondido con rapidez, profesionalismo y compromiso para resolver nuestras consultas. Su disposición para ayudar y sus respuestas oportunas han mejorado aún más nuestra experiencia general. Estamos muy satisfechos tanto con la aplicación como con el soporte, y la recomendamos ampliamente a cualquier comerciante de Shopify que busque una solución de subastas confiable.

We've had a great experience using the Webkul Product Auction app. It offers all the essential auction features like Proxy Bidding, Popcorn Bidding, automatic winner declaration, and a smooth bidding experience for our customers. The support team is responsive, knowledgeable, and always helps resolve our queries quickly. Highly recommended for anyone looking for a reliable Shopify auction solution.

We've had a great experience using the Auction app. It provides all the essential auction features we need, and everything is easy to manage. The app works smoothly, and the auction flow is well designed. The support team has been outstanding throughout our experience. They respond quickly, investigate every concern thoroughly, and provide timely solutions whenever we need assistance. Their dedication and responsiveness have made a big difference. If you're looking for a reliable auction solution for your Shopify store backed by excellent customer support, we highly recommend this app.

Great product so far. Support was helpful in setting it up and helping me test it out. Looking forward to using it more.

Very easily integrated with other webkul services

Product Auction made running auctions on my Shopify store super easy — even though I'm no tech expert. Bids update live, and there are fun options like proxy and penny/popcorn bidding that got people excited. I liked the joining fee and ban tools because they helped cut down on fake bids. Winners can be auto‑charged which saved me a headache, and it supports multiple currencies/languages. Uploading lots of items with CSV was simple, and the widgets looked good on my site. Support was helpful when I had questions. Definitely worth trying if you want to add auctions without a lot of fuss.

Exceptional technical assistance whenever I need it. Definitely recommend!

its a great option but n=wish it was a little more easy to use and it was easier to manage wish the flow was better and more custom options for flow without havig to code it wish it was better for auctions wish it had more fetures without having to pay for it but customer service is great number one in my book

This application is excellent—reliable, feature-rich, and perfectly suited to our business needs. The support team is responsive and professional, making the entire process seamless.

great experience!

Full auction functionality supported by a dedicated and caring team. My experience with this team has been fully positive and wonderful. Strongly recommend!

Highly recommended, application running well with functionalities to support our business. Also, the support team provide well support and professionalism to ensure smooth process and flow.

Great Stuff!! Customer support is on top of it!! I needed to add the product auction feature to the homepage and they made it very easy to do so. Would recommend!!!!

I installed the Webkul Product Auction app for a one-time auction event, and the overall functionality was very smooth and easy to use. The app provides clear settings for base price, reserve price, and increment gaps, making it suitable for both simple and more customized auction formats. It also works reliably on the storefront, and the bidding interface displays exactly as expected. Although we initially planned to use it for only one product, the experience has made us consider adding more auction-style products in the future. I can confidently say that this app offers solid features and is a great option for running auctions on Shopify!!

Customer service will answer your emails, but their canned answer is that everything looks good on their end. We have had nothing but issues with the app. If you are thinking of using this for your store, please don't. You will spend countless hours trying to fix the things that this app is supposed to do. If we schedule 80 items to start, we are lucky if half start. Then every time that auctions end, the app fails to create the product variant for an average of 20% of the items. Then you manually have to go and create them so that your winner can actually purchase the item. You have to constantly babysit the app to make sure that it doesn't fail, WHICH IT WILL. Webkulls new reasoning is that their app is hitting the shopify api call limits, but this is with 40 items on auction, imagine if you had 500 like they quote as their limit. I suggest that anyone considering auction on their site, find another option, Webkull is not your answer!!!!! I am actually sad I have to write this. We have been using it for over a year and it has really gotten bad over the last 3-4 months. I liked it up to that point....

Highly recommended, application running well with functionalities to support our business. Also, the support team provide well support and professionalism to ensure smooth process and flow.

Webkul is awesome! We are a yearly fundraising art show and use their Marketplace app for all of our artists to upload and manage their own artwork. We are now using the Product Action app to bring our silent auction online. Support is super helpful and we're loving the set up!

App is easy to use and has the functionality we were looking for with the ability to turn on and off features that fit for your store. Every time I have had a question, support is quick to answer and fixes it right away. A++

Excellent Auction App – Exactly What We Needed! Webkul’s Auction App has been a game-changer for our Shopify store. The setup was straightforward, and the features are incredibly powerful. We’ve been able to run smooth and professional-looking auctions that have significantly boosted engagement and sales. The interface is user-friendly, and the customization options allow us to align the auction experience with our brand. The support team has been responsive and helpful every time we've had a question — top-notch service! If you’re looking to add a robust auction feature to your Shopify store, this app is a no-brainer. Highly recommend it to anyone wanting to take their store to the next level!

fast and appropriate response!

Functional application for online shop auctions. Very responsive and efficient support. We recommend it!

Best auction app on shopify, loaded with all essentials features. Economical, good support, feature rich and supported with multivendor app.

Great support. Which is needed for a customised app like this. Had no issue setting up the app to get my store up & running in a month!

Perfect app if you would like to implement auction functions in your store.

Very helpful with the onboarding process. Made it easy and less time consuming. The team is efficient and we didnt have to follow up for the service.

Thank you very much for the amazing customer service! Setup was incredibly simple. The amount of options provided are excellent and provide a great way to make sure the app is catered to my needs. I really like that the widget is customisable enough so it fits with the aesthetic of my store as well. Thank you again!

Really excellent support with the on-boarding process. Resolved our issue effectively and quickly.

Customer support is great, they help you with onboarding and any issues or customization that you want.

Amazing, quick and very responsive.

So far, the app has been able to do everything I wanted it to, and the support team is extremely helpful and quick to answer my questions. I highly recommend this app.

Great support and feed back! I hope my auction site can kickstart as soon as possible!

In chat, they are polite and provide solutions quickly. It's always helpful.

El equipo de ayuda de Webkul Product Action es eficiente y resolutivo. Por ahora el uso de la app que hemos estado haciendo cumple con lo que necesitábamos.

We ran through the first auction, without a hitch. Our second auction went off and now the app is canceling every single bidder who won an auction without rhyme or reason. One thing to consider is that the support team is in India and is not available 24/7.

I've been using this app for just about four years and have run over 1,800 auctions. When it works, it does work really, really well. Auctions are relatively easy to set up, I typically add three daily and will have as many as nine running at any given time. But when, something goes wrong, it's a real challenge especially when I have items that are generating a lot of interest and bidding. This app is one of the better options at the moment, but just be prepared that outages will occur. Here's a brief list of what you can expect from time to time. 1. Most commonly, the app will simply just stop working. This seems to happen about once a month or so. Bidders will not be able to make bids nor will I be able to access the admin. This seems to happen at the worst time, when auctions are nearly ending and when most of the bidding action happens. This occurs enough where I added to my product descriptions that "in the even of confirmed app failure, auctions can be cancelled/voided at any time, even after completion of auction". That being said, I don't recommend auto-approving the winner since the the app can fail and then declare a winner anyways. This equals lost revenue and unhappy customers. 2. E-mails to bidders may fail. I've received a few instances where bidders were not notified via e-mail that they were outbid. It simply was not sent as all sent messages are in my sent items. 3. Bidding may or may not auto update from the bidders view. I recommend adding "PLEASE REFRESH OFTEN" in the product description as a reminder. Again, I do like the app. But I just am prepared for the occasions where this app will just randomly stop or become unresponsive. These outages create the most headaches for me. When it works like it should, it's very good.

Dev support has been very responsive and helpful.

Well designed software, attentive customer service and support. Recommended!

Product auction app is amazing and the support is even better

Very helpful customer service for those who need help with set up and user friendly interface.

Asin was incredibly helpful answering all of my questions. I look forward to making use of this application!

helpful support, nice app!

I am using the Webkul Product Auction App, and it has been a fantastic addition to our platform. The application is great, offering a seamless auction experience for our customers. The interface is user-friendly, and the features are robust and reliable. What truly sets Webkul apart is their amazing support team. They are responsive, knowledgeable, and always ready to assist with any questions or issues. Their dedication to customer satisfaction is evident and greatly appreciated. Highly recommend the Webkul Product Auction App to anyone looking to enhance their auction capabilities!

Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did. The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced to look into alternatives or close down our business.

Great support very quick at fixing problems

Great support from Asim!

very good

I am extremely satisfied with the experience with Webkul. Their professional and knowledgeable team assisted me and made building my website a hassle-free experience. I highly recommend Webkul! Thank you!

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

I've been using this app and I'm thoroughly impressed with its performance and user-friendly interface. Wonderful app. The support is very good.. A big thanks to your support and app

Excellent app! Even better customer service! Thanks so much, Asim!!

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten. Die Funktion der App ist wirklich toll und wird ständig erweitert.

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

Great support team, truly care and willing to help. I am satisfied with the functionality of the app and it's many features.

Very supportive CS, cannot ask for more! Keep it up!

thank you so much for vashu bhat his help, he was supportive in every way. Good app, I recommend, Support team also good

Having been using this software for a few years now. It works great! It allows us to run live auctions directly from our website. The customer service has always been great and they have been quick to help. Would definitely recommend this app!

I really love this product. It has a lot of settings and various customisation options and the team were very helpful getting it installed. So far I have been happy and impressed. Thank you!

super easy to communicate with and helped me streamline the admin process for setting up my auction.

Asim was very helpful. I will be using this app again, i used with great success. Thank you for your support!

great customer support. had a total of 5 queries to be resolved for my auction. all solved within an hour. qucik, swift and sweet support executives

great app and service. Got help instantly and installed it for me as I had some slight trouble doing it myself. highly recommend.

Great support ! I have enjoyed using the app and it has worked for what I am currently trying to work on.

Nice product, good help desk. The only problem is need little bit coding. I just installed it on my site: https://1salesforce.com/products/master-ceramicist-liu-zemians-work-drawing-sword-zhong-kui-2

This app functioned as required plus features that make setting up an auction fair to all bidders. The support team is very helpful and always accessible.

So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app. Great service.

Great app. This is precisely what I was looking for. Active support from the team, they are helpful and addressed the concerns and settings I need.

Awesome support. Very responsive in solving my questions for installing bidding on our website for our brand. Surprised by how configurable the app is. Basically have our own version of Ebay Now. Bulk Upload is a plus!

we used the app once for a charity auction. we were very happy with the support! thank you so much. we had some troubles which were on our side and the support team helped right away.:)

Great support and app meets all our needs. We have tried several apps available on this platform and only this app is feature filled.

We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.

muchas gracias or el soporte, me sirvio de mucha ayuda. la persona que me ayudo en todo fue asim . gracias por todo el apoyo, y por el tiempo que se tomo en solucionar todas mis dudas!

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Vashu Bhatt at Webkul has been absolutely amazing and helpful and getting us ready for our auction. It is easy and simple to use and the support is always 100%. Would definitely recommend this team and app to help with all auction needs.

We are organizing several Shopify store and using this app in all of our store. Most best thing of Webkul is their support. Their support is quick and accurate. They listen to our request and improve the function if possible. We will keep using this app and app from Webkul.

Webkul has excellent support! Fast and reliable, their Product Auction app delivers what it promises at a reasonable price.

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Great Experience with this app. Amazing and very helpful with the cliente service and Support. Super recommend this app for bursting your sales.

The app works and looks great on the website. I wish the coding instructions were up to date, they seem out dated and little difficult to follow. Making this automatic would help those who are not a computer savvy or familiar with coding. Customer Support has some opportunities. They are curt with responses and didn't really listen to the root cause of the issues. Both interactions were the same, I would ask a question and support keep sending the same link over and over. Eventually they reluctantly help me out and manually fix my problem. I'm thankful for that, but I don't want to contact support every time I need to put something up for auction. I have contacted them twice and the same interactions both times. Curt and with out patience. My last interaction, they were adamite about rating them IMMEDIATELY, and they would wait until I was done. When I told them I would, but not as this moment, they continued to push. This incident, in conjunction with the previous interactions was really off putting. We are keeping this for now, but I will be shopping around for other apps.

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

excellent support!!! super helpful and the staff was able to solve my issue right away. app is easy to use

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

Easy to use with an intuitive interface. Large auctions can be held seamlessly. The customer service is top notch.

This continues to be an amazing app. I've used it to run my weekly auction for almost 4 years now. The team at Webkul are quick to resolve any technical issues that surface, which is rarely. I run 400 lots a week and it takes bids quickly and efficiently. Couldn't run my business without it.

The Support is really helpful! I need help to install the code and they did it in a few hours. Thanks to the team!

After testing all three auction apps available in Shopify's app store, I found Product Auction to be the best. As many of the reviews indicate, the developer's support was needed to run the app. They gave me great support to fix the issues that were probably theme related. It would be even much greater if the setup manual was more detailed, especially for the front end configuration. Editing code is often very tricky and the liquid files and templates vary depending the theme used. Some of the customization can be easily and safely done by Online Store 2.0 features. If you encounter any issues when installing the app that you find difficult to resolve on your own, please do not hesitate to ask developer's support. They are highly skilled and talented and can provide you with solutions.

I have not had the chance to use the app yet but the customer service is wonderful. I contacted support, asked for a one on one meeting, and was talking to Ayush Kansal within the hour. He was able to answer all of my questions, guide me through some of the setup process and went above and beyond to accommodate all of my requests. We will give the app a review once we have the opportunity to run a few auctions.

Setup was easy, and I just had my first support ticket and the chat was super fast and responsive and got my issue solved within minutes. Really liking this app so far!

Great app and great service - works as advertised on my site. It's a very complicated app so some work may be required for your theme.

I have had this app "active" for 6 days...have sought support for several fundamental issues...major fail. The "add to cart" shows up no matter what configurations and options are introduced and the auction window is obscured on Shopify in standard Chrome desktop configuration. Then there is the warning of configuration "Need to (re-)configure Authorize.net details to make auto payment from auction winners" which pops up but there doesn't appear to be a direct method to resolve. I sent emails to 3 different webkul email support addresses 5 days ago and have had no reply. My "trial" of 7 days is about to expire and I have not gained any confidence in this app....

This is a review for the customer service. They went above and beyond to make sure the app was installed correctly and walk through all of my questions. They even stayed passed working hours to help. Really great. I am just now starting to use the app and will update this review when I have had experience with it.

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)