Bold Discounts ‑ Flash Sales Delisted
by Bold · delisted from the App Store
View in Shopify App Store ↗Reviews (517)
Shopify doesn't have a modern system for marking products down and setting timed sales. It's an oversight that's quite strange, but thankfully for a reasonable price Bold offers this app that allows you to create discounts on a schedule with a number of features that make things like flash sales possible. The installation was straightforward and the user interface is as well. I haven't needed support until today for a minor issue. This is after over a year and a half using the app. My customer service rep Naman asked if I could write a review while in the chat, so I'm doing so now as a professional courtesy. (Thanks, Naman!) Converting sales is your job as a shop manager. For many of you, it's just one job out of an almost countless array of responsibilities. It's daunting. Shopify's lack of markdown tools makes something like this actually pretty necessary if you have an inventory of thousands of items and variants like I do. In my experience markdowns are better for customers. They see the discount, can calculate savings, and need one less step to punctuate a sale. I recommend trying the app. It's a set it and forget it solution that your customers will appreciate as much as you. You can even tag sort sale items so that they populate a special "Sale" collection in your store automatically. It's pretty great and well worth the $15 a month. Is it dumb that Shopify doesn't have this feature already? Yes. But Bold made a nice app in the meantime. Support is great too. Just now Chintak helped me clear a stuck sale. It happens sometimes with some of our larger sales. But they fix it quickly. Quick, helpful, friendly, professional. Hey, I've had Bold Discounts rolling for about 10 years now. Use it everyday. Our store is massive. If it works this good for us, it'll be no problem for yours. I didn't get paid or get any credit for this review. I'm just doing Bold and Chintak who helped today a solid for making my life easier for years.
At Bold's request, I am updating my review, and i am glad they asked me to. They do take feedback and implement changes. I previously had a bad experience with an upgraded version of this app, but recent fixes have made it my go-to for running sales on our site. This app will do in a few seconds what would take much much longer to do by hand on the Shopify back-end. It is way easier to install, and you have complete control over where the sales icons and timers appear, or when they appear. It does take some getting used to the interface. The one thing that is important to keep in mind is: make sure you turn off all sales before you change pricing in your inventory. This system will handle the calculations for % or $ discounts. IF you change something while a sale is running, you risk not getting your MSRP pricing back. Aside from that, it is pretty easy to setup your groups, and easier still to get your sales going with time limits. Give it a chance!! its worth it.
Bold has been extremely useful in creating sales for our business, making it super easy to put your entire store on sale. I wanted to exclude one product and hopped on their AI chat to find out how and when the AI chat couldn't quite help me a real human, Irfan, stepped in and gave me a workaround to complete exactly what I needed. Thank you BOLD and thank you Irfan!!
Decided in the 11th hour approaching Black Friday that we should have sale prices reflected on our website rather than relying solely on coupon codes like we had in the past. Found this app and installed it and was able to run a bunch of discounts in just a few minutes without any issues. The basic functionality works great right out of the box, if you want to tweak the 'on sale' tag or use the countdown timer that takes more work but all the promo discounting stuff worked great without any effort. A few days later we finally used their install services for the countdown timer and 'on sale' tag to be a little fancier than the standard, and it was prompt and worked well with no issues. Since then I have had excellent support, prompt chat support from an actual developer who was able to immediately help with any issues with how the sale icon or countdown timer were displaying in our theme, etc.
We launched our website recently and used Bold to run our launch sale/discount. [Update: we've made another sale since]. Our business offers to wholesale and retail customers, and Bold helped us stack the sale/discounts. The Bold team were highly responsive, reliable and available to help us sort it out. We feel confident using Bold to run our discounts in the future. Irfan, Kurpa - you guys are awesome!
Developer reply ·
Thanks so much for your review! We are always here to help when facing bumps in the road. We'll be sure to pass along your kind words to Irfan! Cheers!
Shoutout to Chandan, who was such a pro and extremely helpful with all of my questions!! We are looking for a solution that includes the ability to discount products specifically at the variant level.
Developer reply ·
We are so glad to hear that Chandan was so helpful answering your questions. Thanks so much for taking the time to leave your kind review. Cheers!
Great App easy to use, we use it for all big sales using collections
Developer reply ·
Thanks for leaving a review. Bold Discounts is certainly a great application to use for placing your collections on a sale. Thanks for choosing Bold!
I needed help with the app. Chintak helped me sort it out quickly. Staff like him is what makes this app so great!
Developer reply ·
What a lovely review for our support specialist Chintak. We are so glad to hear of the great service he provided right when you needed it. We will be sure to pass along your kind words! Thanks for choosing Bold!
Awesome app!! A huge time saver, especially around the holiday shopping season!
Developer reply ·
Thanks for the lovely review! We are glad to hear that Bold Discounts is helping you save some valuable time. Thanks for choosing Bold!
Bold makes it painless to schedule discounts. We've used this app for 18 months and have seen a huge reduction in time spent organizing and rolling out incremental key sale periods. We've never had an issue, so I can't speak to the customer service, but that's a good thing! Definitely recommend this app if you're looking for a way to automate your discount scheduling.
Developer reply ·
Thanks for your wonderful review! It truly makes our day - and if you ever need us, we'll make sure are happy with our helpful support team! All the best in your upcoming sales! Cheers, thanks for choosing Bold!
Tremendous help with activating/de-activating flash sales!
Developer reply ·
Thanks for leaving a review! We are glad to hear that Bold Discounts has been helping with activating and deactivating flash sales on your store. We wish you all the best with using Bold Discounts. Cheers!
Great app that's easy to use, allowing us to set specific discounts for different product groups.
Developer reply ·
Thanks so much for taking the time to review Bold Discounts. We are so glad to hear we play a part in your stores success! Cheers!
Honestly this is one of the most useful app that we use. Once the items are selected they go back to regular price after the sale is up. It used to take us hours to discount and reprice the items that were put on sale. It is also a wonderful app when it comes to run the BFCM sales as they can be pre selected and scheduled and they end on a specific time. We run deals every Wed using this tool. A must have.
Developer reply ·
We are just over the moon to read your review. Words like your truly motivate us to keep improving! Thanks so much for your kind review, and thanks for choosing Bold!
Love this app, have been using this as well as multiple others from Bold for years and have always been impressed.
Developer reply ·
Thank you so much for your glowing review. Reading about your experience with Bold just makes our day. We truly appreciate you taking the time to write in and we look forward to seeing your continued success with Bold!
So simple and straightforward. Most importantly, is immensely useful and saves so much time - would definitely recommend!
We utilize Bold Discounts on a regular basis to help plan and implement promotions and discounts. The app is simple to use and it works well every time. Depending on the number of products, there is a lag in implementing the discount so that it's live on your site. But they have that factored in with a a time estimate to clearly illustrate how far in advance you should turn on your discount. The ability to set the start and end time to the discounts is especially useful.
Developer reply ·
We are so happy to hear you find the features of Bold Discounts so useful! Reviews like yours really make our day. Thanks so much for writing in, and thanks for choosing Bold!
Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day. Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale. Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups). I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).
Developer reply ·
Thanks so much for your kind review! Our team is always happy to help. We are glad to hear they were able to get you back on track that fateful day! Thanks for choosing Bold!
Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.
Developer reply ·
Thanks so much for taking the time to write in with your positive review. Your feedback is extremely important to us and we are pleased to hear you are enjoying the app. Thanks for choosing Bold!
I had a glitch with discount not working properly (due to my not allowing it time to synch). The customer service on the chat was fabulous. A very appreciative shout out to Krupa and Irfan for staying with me for over an hour and taking me through the fix step by step. The app is really handy. I find it slightly clunky but it works as intended and perfect for my store's needs.
Developer reply ·
Thanks for taking the time to write in with your review. Your feedback is greatly appreciated! We are so glad to hear that Krupa and Irfan were able to help you out so effectively. We will be sure to pass along your kind words. Thanks for choosing Bold!
Great experience! I wanted to add custom CSS to personalise our sales icon. Using Mohammed Q. at customer service was brilliant and easy! Very swift responses and found a solution in no time at all!
Developer reply ·
It makes our day to read reviews such as yours! We are always happy to help wherever we can. Thanks so much for taking the time to write in, and thanks for choosing Bold!
Thank you for assisting us with our problem. Chintak was able to solve the issue we had regarding our sales clock. Thank you for the prompt response and action. We appreciate it!
Developer reply ·
Thank you for your review! We are so glad to hear the Chintak was able to help you out so efficiently. Thanks for choosing Bold!
The team help me very quickly to install this app in my shopify store! The app is very easy to use and i can do my discount campains by myself. Love it! Updates 07-12-2022 Just got an amazing service from Brysen. Thanks a lot for helping!
Muy buena aplicación para aplicar descuentos masivos de forma simple y el soporte es muy amable y eficaz para resolver dudas e inconvenientes con la app.
Developer reply ·
¡Gracias por su amable revisión! Siempre estamos felices de ayudar. ¡Gracias por elegir Bold!
Great little app. We've been using it for a few years now and it works great for our needs. We recently updated our store theme and had some issues with the code not transferring over and customer support was extremely quick in responding to my inquiry and getting everything back up and working as it should. Thank you guys!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
The support Daniel and Jeff, are helpful and everything is sorted out swiftly. Strongly recommended.
Developer reply ·
Thanks for the kind review! We are so glad that Daniel and Jeff were able to help you quickly. Thanks for choosing Bold!
Easy to use app that we've used for years. Not a ton of frills, but it quite simply works when you need it to. The support team is quick to help, accurate with their work, and a dream to work with. Harpreet and Rajni in particular were exemplary. Highly recommended service.
Developer reply ·
Thank you for your review. We're glad Harpreet and Rajni were there to assist you. Thanks for the recommendation!!
Awesome app. needed to upgrade to version 2 so i could disable stackable discount codes. But so far so good, reliable and bug proof.
Developer reply ·
Thank you for the review. Thank you for choosing Bold, we look forward to working with you!
Super happy with Bold Discounts (The Sale App). I've been using it for ~ 5 months now and couldn't be happier, both with the product itself and BOLD's customer service team (Hapreet rocks!!).
Developer reply ·
Thank you for the review. We are happy that everything is up and running on your store! Thank you for choosing Bold.
This app can now quickly add a sale or multiple sales to my shopify store, where as before it was a time consuming task.
Developer reply ·
Thank you for your review. We are so happy the app is quick and time efficient! Thanks for choosing Bold.
I had some difficulty with the settings for my first discount group. I asked for help from technical support and Rajni helped me in a very efficient and friendly manner. Thank you Rajni :)
Developer reply ·
Appreciate the review. Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Rajni. Thanks for choosing Bold.
We are starting to explore more sales options for our customers. When we first installed we had a few issues with discounts showing but customer support helped was excellent and fixed the problem in no time.
Developer reply ·
Thanks so much for the review! We are happy that our support team was able to help you fixed the problem you were having. Thank you for choosing Bold!
Harpreet helped me fix the issue with strikethroughs not showing up on my original prices during a sale. Very helpful and fast!
Developer reply ·
Thank you for your review. We are just so happy that Harpreet was there to help you fix the issue you were having. We are always here to help.
I just had an issue with sale banners that were still showing up after the sale was over. I started a chat and within 5 minutes, the problem was fixed with advice for the future! Wonderful!!!!
Developer reply ·
Thank you for your review. It makes us happy that we were able to help you and that your issues were resolved quickly! We are always there to help when you need us.
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Developer reply ·
Thank you for your review! We are so happy you are enjoying the app!
Very good app and excellent service. Response time is quite fast and its staff is 100% reliable and effective
I'm just learning my way around, and am planning to have Bold manage my BFCM sale. The Bold team has been very prompt and helpful with my questions and requests. Kelsey in particular answered quite a few questions that were beginner questions, and I appreciate her patience with me! Looking forward to seeing how this works in real time soon! Update: the app worked great, and I had one question about the way payments were processing, and needed some technical support once my sale was already in progress. Challi was super helpful and got me prompt support, which I really appreciate! Bold support has been awesome!
Developer reply ·
Thank you very much for your kind review. We are so happy that we were prompt and helpful, and that Kelsey was able to answer your questions! We are very excited to see the success of your BFCM sale!
App working fine. Had some minor doubts and Laurel was able to sort it out quickly. Highly recommended!
This app is the JAM for Black Friday Weekend! We ran into a little snag due to my lack of coding knowledge, but Kelsey (the customer support rep) was a true gem, and got us headed in the right direction for a resolution FAST! Which was pretty impressive, especially during Black Friday!
I love the options offered to create sales and being able to set a time frame. I initially had a challenge activating it but Harpreet helped me tremendously and quickly in getting it resolved. Definitely recommend. Excellent customer service!
Very satisfied with the help I got from Kelsey. Excellent customer service ! Very good help :) Keep that employee please :)
Excellent customer service from Harpreet and Aman today on our BOLD Discounts install...thanks again guys!
This black friday is way more easier to execute than the one we did last year! Planning our discount simplify our job so much, thank you Bold Team !
Had to contact customer service and found Kelsey EXTREMELY helpful and professional with all my questions. Really really helpful. Great app , great customer service from Kelsey!
Developer reply ·
Thank you for your review. We are happy that Kelsey was able to help you and answer all your questions. So pleased that you like the app, thank you!
I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!
Developer reply ·
Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!
Installed this app to try it out before our annual Black Friday Sale. The app didn't work quite right with our store layout on the product page as we'd like, so uninstalled the app. I had an issue uninstalling (my mistake) and Laurel helped through a quick chat get it resolved in no time. A+ customer service even though we decided not to use the app.
Developer reply ·
Thank you so much for your review. We are just happy that Lauren was able help you! We wish you a smooth and successful Black Friday and Cyber Monday.
Very helpful customer service! Chilli helped me make all the changes I needed to customize this for my sale
Developer reply ·
Thank you so much for your feedback! Thrilled to hear that Challi was able to help with the customization you were looking for.
Easy to use and managed. lets see how it will impact the speed after I will RUN campaign I wish it will be video training too
Developer reply ·
Thank you so much for your review! We really appreciate the feedback regarding a training video for Bold Discounts. Wishing you all the best with your BFCM campaign!
Awesome Shopify app to schedule/customize discount. Very easy to use and straightforward. Awesome and fast support as well! I very much recommend these guys!
Developer reply ·
Thank you for your kind review. We are so happy that you found the app easy to use, it looks great :) Our support team will always be there if you need us. Wishing you a successful Black Friday and Cyber Monday!
Kelsey's customer service was amazing! She answered all of my questions quickly, thoroughly and in a friendly manner.
Developer reply ·
Thank you so much for the review. We are so happy to hear that Kelsey was able to help answer any questions you had. Please feel free to reach out in the future!
I'm setting up a holiday BOGO sale with Bold Discount & Upsell. I had a few questions if I was setting up correctly. I live chatted with Challi and he was patient with all my questions and getting clarity. Thanks again Challi.
Developer reply ·
Thank you so much for your review. Thrilled to hear that Challi was able to answer any questions you had regarding your set up. Wishing you all the best with your discounts during this holiday season!
Working really well so far. The real test will be Black Friday to Cyber Monday sale. However, I am confident it will deliver the goods.
Developer reply ·
Thank you so much for the review and confidence in the app! Wishing you all the best on your BFCB sales. If any questions come up we do have extended support hours during those times, and would be more than happy to help.
Works pretty well to automatically create discounts. Instead of going into every product, this is way easier !
Developer reply ·
Thank you so much for your review. We are so glad to hear that you are finding this app helpful and easy to use!
I really like the customization of the app. Very helpful for Black Friday sales. I recommend it! You can programe the days you want to have your discount on and off
Developer reply ·
Thank you so much for your review and recommendation. So happy to hear that the app provides the functionality you are looking for!
It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid
Developer reply ·
Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2
Rajni and Bhumi are super helpful fixing any issues with the apps. The apps are great once fine tuned. It made me quite a return on my investment. Well worth it.
Developer reply ·
Thank you so much for your review! Providing an app that will bring your store a return on your investment is always our goal. We are also thrilled to hear that Rajni and Bhumi from our support team were able to help out.
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Very easy to set up. I think this will save us a lot of time in the future. Set up my first discount in seconds and the install was easy too.
The app is great. If your theme is a bit complex, the bot installation might mess up things a bit so I recommend using the expert install. Priyanka from costumer support did a fantastic job and together with Jade from the developers team, fixed my issues in matter of seconds.
great app. very easy to use. used other apps before and this is by far the best. Highly recommended to others.
So far so good. But i haven't tested the first sale through the app yet. I hope it goes well. Will report back after rhis.
Priyanka was very helpful and solved my issue very quickly. I am new to the app and so far I feel like it would be beneficial.
I decided to go with another bold app, and of course I needed help. I think I deleted the app about 4 times out of frustration and tried other apps, but I kept on coming back to this one. I decided to reach out for help, and I was happy I did. I ended up getting Aryan Sharma. I was happy about that, because Aryan did at outstanding job with helping me with the bold upsell app. I promise you, if it wasn't for Aryan I would have given up on both apps. Awesome customer service!!
Got very good serice from Naman for an issue. Thank you very much Excellent customer service by Chintan. It is very nice to speak to a person instead of chat or email. He answered all my questions and told me to call back if a have difficulties. Thank you again!
Developer reply ·
Hello there! Thanks so much for the review. We are glad that Chintan was able to speak with you directly in order to answer all of your questions; we love offering phone support as well as it is sometimes more convenient for merchants. We look forward to continuing to help you should you need anything! Best of luck with your Black Friday sales!
I resolve one issue with the customer service , Mr. Naman is five stars guarantee.......the app works very well Thank you
The app works really well for doing any kind of sale at anytime. It's definitely a big time saver for changing all the prices with a lot of variants. Customer service from Rahul was above and beyond to help us do something "custom" in regards to corona virus. If you ever do sales, Bold Discounts is the one to get!
Excellent app so far. We have a jewelry online store, so we are always in the need to changed prices for a large number items for every special sale, flash sales, etc., and Bold Discounts App came extremely helpful for us. The tech support team is excellent, their assistance is always friendly, professional and fast, very effective I must say, they have always made us feel relaxed and confident that they will always be accessible and friendly solving our doubts. So far we´re happy. Thanks Daniel and all the team members that have given assistance at some point. All of them; AWESOME!
Great app for running bulk discounts. Carter was helpful with customizing the features i wanted to display.
Aryan and Kelsey were very helpful and efficient ! Great service and very polite ! Can't wait to use all the feature from Bold apps ! Then i had some help from Carter and Kelsey and they gave everything they got to help me with my issue !
Carter, Kelsey and Guri were great help today! They got my app up and running for me without any problems!
We have been using the app for a while now and ran into a little problem. The support was excellent, Brysen in particular. The support was helpful and quick to reply.
Developer reply ·
Hi there! So sorry to hear that you ran into an issue with Discounts; please let us know if there's anything more we can help you with. It's great to hear that you had a chance to work with Brysen this time around; he's a great guy! Good luck with your future sales, and again, you know where to find us if you need anything else. :-)
Hi Bold Discount, chat help is easy and practice. Great service with @Priyanka, fast and useful! Thanks Bold Discount.
Developer reply ·
Hello there! We appreciate you taking the time to leave us a review; thanks so much, and we're glad we could help! (especially Priyanka) Please don't hesitate to reach out if you need anything else.
Great App, working well and fantastic helpful support team!! They have installed code again without any charges when I replaced my theme. I recommend to everyone.
Developer reply ·
Hello there! Thank you for taking the time to leave a review of your experiences; we're glad to hear that you're enjoying the app, and that our team of installers were able to get things re-installed for you on the new theme! We appreciate the recommendation. :-) Please let us know if we can help with anything else.
Pretty awesome app and great prompt service! We are killing it on Black Friday Cyber Monday and couldn't have done it without this program! rogueriderindustries.com
Developer reply ·
Hi there! Thank you for taking the time to leave us a review, and for linking your website so we can see the app in action. :-) It looks fantastic! We're glad to hear that you guys have been so successful this busy sale weekend; we're so glad to hear we could be an integral part of your sale. We look forward to seeing your continued success over the holiday season! Please don't hesitate to reach out if you need anything else.
Dylan was great! so helpful. Great customer service. This app is helpful if you have a complicated discount going on.
Developer reply ·
Hello there! Thank you for the review; we're glad to hear that Dylan was able to assist you with your request, and that you're enjoying our Discounts app! Please don't hesitate to reach out if you need anything else, and we hope you had a great Black Friday weekend!
Finally an app that shows the previous price and auto applies a discount without having to use codes!!!! Seriously been looking forever! Well worth it. Great customer service as Art and Rahm set everything up for me because I do not know what I'm doing. Awesome company!
Developer reply ·
Hi there! We're glad that you were able to find our app, and that it has the feature you're looking for. :-) We appreciate the review, thank you, and the kind words! We're glad that our customer service team were able to get things set up and working for you - it can be difficult working with a new app, especially on a time crunch. Please don't hesitate to reach out again if you need anything else! Best of luck with your sales this weekend!
Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)
Developer reply ·
Hi there! We appreciate the review, thank you, and we're glad that our support gurus Brenda and James were able to assist you. :-) Best of luck with your Black Friday sales this weekend; we look forward to seeing your success!
Been using this app for years - and it's an absolute MUST-HAVE! Ran into some (self-made) issues, and received tremendous support from James B and Shawn B. Couldn't be happier, and will definitely continue to recommend. Five thumbs up!
Developer reply ·
Hello, and thank you so much for the kind words about our Discounts app! We're so glad to hear that you have been enjoying it for many years now. :-) So sorry you ran into some issues while making changes to the app; we're glad to hear that James and Shawn were able to work with you to get everything working properly before the big day. We appreciate your recommendation very much - thank you! Best of luck with your sales this weekend!
Best customer service from Art over the chat. We had a last minute problem and they immediately helped! Perfect
Developer reply ·
Thank you so much for the review! We love hearing that our top-notch customer support is wowing our customers - please don't hesitate to reach out if you have any other questions or concerns; we'd be glad to help again. Best of luck with your Black Friday sale this weekend!
Customer service is great! Paul in customer service and Rick in Dev helped fix my issues promptly - saving the day! Thanks Guys
Developer reply ·
Hello there! Thanks so much for the kind words about our awesome customer service team. :-) We're so glad to hear that they were able to work with you to quickly get everything up and running properly again. Please don't hesitate to reach out again if you need anything else! We've got all hands on deck during the Black Friday weekend.
Awesome! i almost deleted the app because i was confused about it but DANIEL helped out and now im set with it for life, thanks for the help Daniel!
Developer reply ·
Hello there! We're glad to hear that Daniel was able to help you out and get everything working for you, as well as help you out with understanding it. We're happy you have decided to give our app a second chance! Please don't hesitate to reach out if you have any other questions; we'd love to help you out again. Best of luck with your Black Friday sales!
Great Team, Art helped me solve all my problems. App works great and Bold aways goes above and beyond.
Developer reply ·
Hello there! We're glad to hear that Art was able to help you out with everything you needed. We always aim to provide our merchants with world-class support, and we're glad you were able to experience that under the circumstances. Happy Black Friday, and best of luck with your sales!
customer service via chat is fantastic. Dylan was so helpful and kind! Looking forward to exploring all the features of this app
Developer reply ·
Hi there! We really appreciate your kind words about our customer service team; live chat is certainly an awesome way to get quick answers to more general questions! We look forward to seeing how you set your sale up! Please don't hesitate to reach out again if you need any other assistance. By the way, your Rolling Stones kiddie clothes are adorable!
We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!
Developer reply ·
Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance. Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)
Working on a logo offer that works with pop up carts like PayPal. Sukh helped me great! I am having the team work on my site now.
Developer reply ·
Hello there! Thanks so much for the review; we're happy to hear that Sukh was able to assist you with getting your logo offer working properly. We're glad our specialists were able to help you out! Please let us know if we can assist with anything else.
Great support from Mayank and great app! They always go out of their way to help make things work and can't beat the chat support.
Developer reply ·
Hi there, thank you so much for the review! We really appreciate the kind words about our support team - live chat is definitely a great feature that we love offering for more general questions, and we're glad you were able to utilize it! Please let us know if we can assist with anything else. :-) Your goat milk soap and whipped body butter look amazing, by the way!
Really amazing customer support – fast, friendly and helpful. Dylan was really lovely – best customer support you could hope for.
Developer reply ·
Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that Dylan was able to give you the amazing support we strive for. He's newer to the team, but has been doing such a great job helping our merchants. Thank you again for the kind words!
I had some problems regarding activating sale and support team was very helpfull, we solved my problem through 2 e-mails. It is nice to know that you can count on them 24/7.
Developer reply ·
Hi there, we're very sorry to hear you ran into some issues getting your sale activated! Our support team aims to get everything solved for you in as quick a manner as possible, so we love to hear that everything was sorted for you shortly after you contacted us. Please let us know if we can assist with anything else!
This is an excellent app that Shopify store owners will want to consider to increase sales on their store.
I want do some coding stuff and bold have excellent offer me th is extra help not just for app , thank you guys ,Chintan and Parminder
Developer reply ·
Thanks so much for the review! We're glad to hear that Chintan and Parminder were able to help you out with the coding customizations you wanted to make. We're definitely ready to help with what we can!
It's in Staging mode for now as we're testing it out still but so far so good. Really helpful support and Developers are quick to optimize the app to our needs. Feel free to outreach them if you need some specific customization. We're missing some functionality like picking add-on item from Shopify catalog instead of upload images from the zero but Developers mentioned they're working on increasing features in a future and collect all feature requests from their customers, so hopefully our request will be heard. Thank you!
Developer reply ·
Hi there! We're so happy to hear you're liking the app so far, even if you're just testing it for now. Our support team is stellar, and always at the ready to answer any questions or help with any issues that arise. So glad to see that our team has been able to assist you during your testing process with this, and other apps! We're definitely always looking to add new features for our customers and are always interested in hearing feedback, so thank you for your suggestions! We hope to implement these changes someday soon. :-)
We had an issue with a small icon that appeared on our sale pages and Rahul quickly fixed the issue! He was courteous and extremely knowledgable and I would highly recommend using the app. The chat feature is amazing and I will definitely be using it in the future. Way to go Rahul, thank you!
Developer reply ·
Hello there! We're so happy to hear that Rahul was able to solve the problem with the icon for you so quickly. Thanks so much for recommending our product and leaving us a review! We look forward to speaking with you again in the future.