Smart Product Filter & Search
by Globo.io · launched
View in Shopify App Store ↗Reviews (2370)
We ran into some issues but Globo team was quick to get back and resolve the issue. Thanks
Smart Product Filter & Search has been a game changer! I wanted to display all variants for a single product at once and have a robust color filtering system - this app did the trick! The support team is responsive and has solved the few issues I ran into. I rated as only 4 stars because the variant and color filtering stopped working and needed their developer to fix. It took about 4 days to resolve, but the Support team was emailing me daily with updates. Still highly recommend.
So far so good! Annie on the support team has been great helping me trouble shoot a setting on my end that I needed to adjust! Very helpful
Great app! works perfect, but pricing is outrageous.
amazing support! Wanna give a shoutout to Annie from support team for quick and amazing response
Clara was very helpful to resolve our problem with product category details not displaying across our product range.
Works well for collection page filters and search. There's been quite a few instances where it overrides other apps and interferes with functionality, but the support team is responsive and is always able to find a solution. Being based in the US, it can take a while for the back and forth since support is overseas.
The app is nice a simple to use and the support team incredibly helpful. But what is desperately needed is merchandising rules to search results. The ability to promote and demote products based on something like product tags would be a huge improvement to the current search results. The hide option is not viable as it will hide the products from the site completely. The accuracy of the searching is also wildly inconsistent. More layout options for the pop outs such as choosing the order results appear in would be great as well as an option for customers to choose the number of columns in category and search pages.
Although the app can occasionally have bugs, the customer support is solid (thanks, Clara) and issues are resolved promptly.
Rocky start but overall great customer service! I do wish some of the stuff was more intuitive but overall still a great product & team!
In our opinion this is the best attribute filter app on the store. It has been working flawlessly in our store since day one. It provides great flexibility in setting up the attributes, new features are being added all the time, and we are really love and rely on the Metafields support. The support team has been exceptional. 5 Stars easily. * UPDATE 01/2026 * Sluggish performance at times and lack of live tech support for US customers drag the rating down a bit.
The app does a great job providing user friendly filtering options. When I have reached out to the developer they are very responsive and fix problems quickly. The only negative is that I have had the app fail on several occasions. It wasn't until I notice the failures and contacted Globosoftware that the issues are addressed.
L'application est facile à installer, le service à la clientèle est rapide et efficace pour les personnalisations ou les problèmes à régler (Merci Clara!). L'ajout des filtres est une fonction très appréciée de nos clientes! Seul bémol : il faut synchroniser manuellement l'app chaque fois qu'on fait des modifications à nos collections (collections automatiques) car ce processus ne se fait pas automatiquement. Ce serait bien que cette synchro se fasse automatiquement à intervalles réguliers.
There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer using the app, you will need to work with their support team. The upside is, their support team is very efficient.
There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer or a dev using the app, you will need to work with their support team. The upside is, their support team is great. The filters work great, are easy to setup, and their team is always quick to respond and help with any issues in our configuration, implementation, and guidance on customization or any other particular questions. The app does get extremely expensive depending on your catalog size, but our site could not work without it, and the competitors do not offer a comparable experience.
Solid app with a few hurdles at first: I initially had a rough experience with this app due to some major glitches that impacted my storefront—checkout was blocked, products weren’t showing, and my site would occasionally freeze. It took a few frustrating support tickets (including with Shopify) to trace the root cause, one of which turned out to be a conflict with Smart Filter while having Afterpay installed. To their credit, the support team was responsive and worked quickly to resolve the issue. Since then, it’s been running smoothly and doing what I need it to do. The interface can be a bit confusing, and I’ve had to reach out for help more than once, but they’ve always come through with solutions. Overall, it's a good tool—just be prepared for a small learning curve and make sure it plays nicely with any other apps you’re using.
This app worked great for us for many years! Today we had our first issue and Helen solved the issue in a minute! Great customer support and product!
Good app, we reviewed several and found this to be the best. It does a lot of what we want plus the support provided by the team is great. Thank you Globo!
This app is great and the customer support is quick. We recently had an issue that appeared to have been caused by Shopify updates where it removed our styling to our search. Helen went above and beyond in trying to contact us and help with our issue. She resolved it quickly, and communicated thoroughly what the problem was.
Quick anser from support. Some features should be updated: when a customer searches for a product by typing it in the search field, he ends up on the product page.. It is not possible to switch from the product page to the catalog of other similar products if the customer wants to compare the selection quickly and easily
Good functional features. Although there was a hiccup, the online support from the team was swift with regular friendly email updates and customised messages. Thanks for the great experience.
The best for everything, services, many options & supports I'm using the Smart Product Filter & Search and also the GLO Color Swatch apps, it drastically changed the website experience for the clients. Really important for me to thank Helen, Ariya, Sarah and Jay for all the services and supports they gave to improve the website. You can trust them 100% I highly recommend all of the GLOBO apps.
Globo support team has been of great help and has allowed us to personalize the app to fit our needs perfectly. I would have loved for the app to be a little bit more flexible but thanks to Helen we have managed to implement everything we wanted to.
sometimes it is slow to take changes from custom template, and i cant impor colors from shopify theme, but it is a great app
Bis zu 1000 Produkte. Der Preis für Shopify Plus. Klicken Sie auf „Alle Preisoptionen anzeigen“, um mehr zu erfahren. Müsste die Zahl 1000 nicht grösser sein? Es sind ja weniger als 2500 oder gleich viel wie bei 1000. Also warum soll jemand soviel bezahlen und hat "nur" 1000 Produkte gegenüber weniger und 2500 Ich kann die APP noch nicht richtig bewerten, da ich sie erst gerade installiert habe. Darum eine 4 gerne passe ich das an.
I used this app to have all my product variants as individual products on my collection page. The app works well and the customer service (Helen) is very fast and kind, but I find it very expensive just to use this feature.
The overall app experience is good. I am using it to add filters on my main store collection page. There were a few bugs that I experienced but the support team helped me fix them. I do feel that the support can be a lot better as I had to wait quite a bit before getting a response and had to contact multiple times for the same bug. So overall great app, but the customer service needs improvement.
Application qui fonctionne très bien. Dès qu'un problème intervient, le service client est très réactif ! Je recommande
Customer service is really helpful with any issues and quick to reply. Handy app to have if you want a big variation of filtering options
Brilliant, they were super quick to resolve any issues we had and always followed up to keep me updated with their progress! Highly efficient! Thank you Shopify!
After uninstalling this app, template's default filtering is not working and i have no idea how to fix it. Can someone help? Update: I got help from the developers of the app and they fixed the problem! For anyone with simmilar issues, contact the support from Golobo. Best customer support i have ever witnessed!
I use this app to filter my wine range (which can get complicated) The one time I had an issue, it was resolved very quickly and effectively
Look this would probably be a 5 but I've started with this app and my main reason for giving this rating is because of there swift support and help through the setup. I'm pretty sure we are going to be extremely happy with it's functionality going forward but we've just installed it. Thank you again for all your kind and helpful support guys. Appreciate it!
The globo color swatch and filter app are completely compatible and look great on applying to the website. Great app and bes support team...
Brilliant customer service, also a great range of sorting functions within this App. Thank you very much.
The app does require some configuration, but overall love the app! The support team is also very helpful and responsive.
The app itself works great. However, it was not possible for the app to automatically match our original layout on the collection page. The support managed to manually design the collection page to match our original layout with a few misdemeanors. To correct these design issues, we are in contact with support. Even though we´re illustrating with printscreens how the original layout are, they still can´t understand that their take on the original layout doesn´t match. They´re a little bit slow and simply don´t understand what to correct. The app itself is a 5 star. The support is quick to reply but they´re certainly not easy to communicate with. Update: They have found a solution to the design problems and helped us out. Very friendly, fast to communicate with. Next time we hope for a smoother communication in order to be more efficient.
Had some issues with implementing, however great customer service and assistance. App could be more intuitive to use, but other than that does its job properly.
We had issues with the integration process as it wasn't agreeing with our theme. I emailed the Globo support team and they were incredibly fast and helpful in getting the problem solved. Special thanks to Donna:) Overall the app is easy to use and is exactly what we were after!
I find this app extremely helpful. It allows my customers to browse and filter my site easily. I’ve sent in multiple requests/inquiries to Globo customer service and the issues are resolved within 24 hours. Very impressed.
Good app, nice addition for your webshop. If there are problems with the app, they will respond within 24 hours and resolve it quickly.
I just installed it and it was an easy task. I had an issue with the layout of my theme and the support team fixed it. The only thing is not so great is that you need to manually synchronise the products in their app, otherwise it would be a 5 star review.
A really good app! Does what it has to do, but the best part is the support! they help you set and customize it perfectly!
The app is quite extensive and easy to use for most part. I faced some trouble with the UI, but the support team was very prompt in helping me out.
Little bit hard to navigate what the features are, some documentation on how everything works would be helpful. But customer service great at getting it to work for me :)
I purchased this app to make it easier to search the multiple products within my store- it does the trick! I've had a few issues with product pictures disappearing in the store, but Emma and the team always come through and help correct any bugs! I'll continue providing updates as I continue to use the app and work with the team. I Recommend.
We used this app to add a filter to the top of our collection page but experienced some difficulty with customisation of colors/style. We switched to an alternate plugin, but the support staff at Globo were helpful even uninstalling their code.
A great app for the impulse theme. I must appreciate the support from the app team. They respond quickly and solve problems quickly. We opted for the app for the multi-select filter and it works perfectly fine. One drawback I would say is "Buy now" on the pop up of the collection page doesn't work. All over a great app for filters.
Had issues with breaking Filter and uninstalling but the App itself is perfect. Support helped me quickly to fix a couple of bugs regarding the app and now works perfectly. If you have issues don't hesitate to contact their support which works.
