Hulk Product Options Delisted

il faudrait des traductions par pays. integrer hextom par exemple

Update: there’s POS integration now Why say it works with Shopify POS when it doesn’t?

Danna on the support team was incredible! She was so knowledgeable and patient with all of our questions as a new user. Her level of support completely exceeded our expectations. Thank you, Danna!

Great app that helps with customization for customers. Customer service is great and prompt when there are questions.

The support team has been really helpful whenever I needed assistance.

The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly. July 2025, Iris helped me out in the most efficient and effective manner, great customer service!

I encountered a problem and Support was very helpful and it was fixed very quickly. Great Customer support.

Fast response to fix problem. Thank you

Thank you for helping me understand what I didn’t know.

Its great & will be perfect after sorting some minor integration issues that may not even be hulks issue, Great customer service IRIS was helpful

Good and Instant Support.Happy.

Nice and effective support.

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out. I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know .. however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

Great Add On and Great customization options!

We use the product option app and the Volume discount app for several years now. Wel like them very much. Sometimes with theme updates little problems occur. Hulk responses very quick in the chat and fixed our issue.

it has limitations but is incredibly useful!

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

Great service and help from Adna

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.

We needed hulk app to provide framing options for print sales. After a few hick ups in the beginning the team sorted it out. They needed to put in some custom code to my theme file to work properly. They even re did it after I had to upgrade the theme file and lost all the custom code. My advice is to believe in their customer service!

The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.

I am still learning how to use it, and do flounder around trying to figure out how to make this or that work. I'll have it all down pat, eventually. But meanwhile, I'll tell you what.....the customer service is BEYOND amazing. Whenever I get stuck, they are right there in the chat, and some of their reps have worked *very patiently* with me for HOURS and hours sometimes. So there is always great help no matter what you are trying to accomplish.

I got recommended using this app by a well known Shopify Agency in the US, and i have now come up with this review after using the app for about 3-4 weeks. First when installing the application there was limited resources in the live-editor with bad translation and lack of customization. I would much rather prefer English and be able to choose if i want automatic translation manually. I had to contact the support to help me fully install and customize the options as we wanted, with correct font, text, colors, graphic design etc. They were helpful with this, allthough i felt that the developers were sloppy with not reading through my description to the fullest wich ended up with some frustration from my part. Our biggest issue right now has to come with the price formatting. After a long contact with the support back and forth trying to explain this, it turns out that this app is globally changing the price formatting of the store, even on products that doesnt use the Hulk-Options. And they have no way to change this as of now. This is a very negative feature of their application. Their app should not interfere or change/apply anything other than a product using their Hulk-Options. I have asked the support to take this forward to their app developers as a future fix, and i hope they take this urgently. I would also like to comment their support. They always answer within 24 hours, wich is appreciated. But when it comes to their livechat i have a few things to point out. - Poorly automated translation in their livechat. - When contacting them with description, including video, screenshots and such, their developers always miss something wich makes me have to contact them again over, and over again. - I also had a feeling of a language barrier when talking with their developers from India. It felt like my descriptions were not fully understood. To sum this up, so far our usage of this app could be explained by one word: Frustration. But we also want to give them kudos for being fast in the chat on answering our questions. Alltough there is alot to improve on this end. Positives: + Fast answers in chat. + They help with customization. + They help with installation. Negatives: - They are sloppy followwing instructions/descriptions to the fullest even when providing screenshots, videorecordings, and text. - Their app is globally injecting a span that changes the price formatting on the entire store, even on products not using their options. To quote their support: "We would not be able to remove it completely from the theme files for it not to apply to the non-option products. It will affect the price code as the span is attached in the theme files globally for all the products." Future improvements: - Fix for the priceformatting issue above. - Either remove the automated translation both in the app dashboard and livechat or drasticly improve it. - If a developer gets instructions, he/she should go through it carefully after completing the tasks, test it and making sure there is nothing he/she has missed out on. He can after this tell the client that the task is completed. Overall i will give this app 3 out of 5 stars. The last two stars is due to the price formatting issue. I will follow this matter carefully going forward and update this review if these issues is taken forward and improved on. **UPDATE** It has now been a few weeks since my last review post, and i unfortunetly have to say that i am deeply unsatisfied with the communication and the poor job done by the devs. I have only been in contact with one developer that has actually made things happening on the store, but i am still waiting for response from him. Time will tell how this ends up. I will follow up and update this review once anything new is happening. +Since last review they have changed priceformatting +since last review they answered me and appologised wich i appreciate -There is still a few things to change/improve and i have sent them documentaion of this -Manual sync of options doesnt always work, and i have requested for Automatic syncing for future improvements. Especially for us who have big product catalogues with thousands of options. Automatic sync will be a must for us. I hope they will implement this feature soon. Update 2023-01-27: I have now been in contact with a great guy Bhavya that has helped us alot and also taken my previous feedback and implemented all above changes. I am now very pleased with the handeling of the situation. A big round of applauds to Bhavya!

A+ Customer Service in helping me understand how to use the app! They are really quick in responding and have answered all my questions. Only wish there was a way where we don't have to unclick a swatch in order to choose another swatch, makes it a little confusing on the consumer side.

This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022] I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support*** Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.

Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes. Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.

The app is easy to set up and allows for a good variety of options especially for the price. The service is quick, polite and very helpful. Only feature we wish the app had was allowing us to view the product options when hovering over orders in the Orders Tab on shopify. Otherwise a great product.

Really like that app, there are som missing options for translations of text, but support where great and helped me with that right away. I needed the option to use an existing product as extra option to an item, that costs me 10 dollars extra each month but thats okey in my case. Really like the app overall but there are some areas of improvement. I would recomend this app over competitors such as infinite options.

機能とサポートはとても良い。 チャットサポートはおざなりな回答をするのではなく、問題点から解決策を提示し、時にはサイトのカスタマイズまでしてくれる。 チェックアウト画面をバイパスする決済の場合に使用できないことがデメリット。

This app is great and the best one I have worked with for more advanced product customizations. A few issues I have, which is why I didn't give it 5 stars include: 1) It is not the easiest to style the customization to match the website design. 2) I have had a few orders come through without customization and I cannot figure out why or how. 3) The desktop multiple choice options is not user friendly. It makes you hold ctrl to select more than one option and that is not common knowledge for everyone. Support is always very fast and helpful. So that is a big plus. Overall happy.

This app is very limiting as it could not add another product to the original product (ie add-on product option). However, the team at Hulk were helpful and responded quickly in answering our questions.

Help me with my shop, no more to said. Help me with my shop, no more to said.Help me with my shop, no more to said.

Anytime we needed help with having adjustments made to the back end of our site the support team was helpful and always got the job done!

This is a tool that unlocks so much flexibility with product options. The support team have always fixed any issues I've faced too!

We rely on this app quite a bit to help us better customize our customers' products and online experience. I appreciate the ability to be able to offer so many custom options for our customers and to sometimes be able to charge customers based on their customizations. Their customer service is usually fairly helpful too, which is huge for me. We've had a few hiccups with this app and some other coding on our website, but overall the experience has been great!

I need some custom code for my store since I have some business rules a little complicated and the support team help me a lot to achieve all the functions that I needed.

I used this app to add prices for embelleshing on products and although I found it difficult to add initially, the support was second to none. Its annoying that you cant use tags to add it to certain products.

My site uses this App on almost every transaction. It works great. Always room for improvement so it gets 4 stars. However, the customer service is 5-star! - quick, responsive, understanding and provides solutions or alternatives if at all possible. Deepa helped me and I'm appreciative for 5 - star service!! Jared at The Clayroom

I enjoyed how customizable the app allows the user to be. Some of the lingo is a bit unclear, a preview box of the action would be helpful. Although one of our requests took a couple days to get resolved by customer service, they were extremely through and helpful. Thank you!

This app was really good for what we need but the back in was clunky and we couldn't get it modified to fit our warehouse needs. Past that it is a great app with really good tech support. It did fit the need we just needed a better back end for the warehouse.

This app is exactly what I was needing to allow customers to conveniently add items to their cart before checkout. The price is cheaper than most of the competitors and easy to install and use. The only problem I have with the app is when a customer hovers over the question mark for each addon product the text popup is in one line and goes off the screen and makes it difficult for the customer to read.

This app does what it is supposed to do for me, increase sales! The only reason I didn't give it 5 stars is because the format of the orders that come over for those added items is a bit confusing. It would be nice if it would just come over as the other regular items show up on the order.

I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.

The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.

Update to my initial review where I was having trouble getting the options to show where I needed it to. Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things. I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!

We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.

Works like a charm! Support team is also very responsive and accommodating when it comes to requests.

This app works pretty well for me, as all my products are custom. My only downfall is I need it to edit the prices. It doesn't do it all the time. When it works it works well. I hate having to reach out to my customers to tell them the price is wrong. If you can help me that would be great!

Can you please guide me where are uploaded files stored? How can we access them? Customers have uploaded Pictures.

It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.). The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers. Not sure how to get around this.

The app is well done. If you have any problem, the help service is really great. They write you back fast and give you a lot of details with photos, etc.

This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.

I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).

This app does get the job done and is a great value for the price point. The team at Hulk has great customer support. I have very specific features that I need on my product page and Hulk was always willing to help me and go in and fix things. This product options app works well. The biggest reason I chose this product options app over others is because it integrated with their Volume & Tiered Discounts app. I think that the app is easy enough to use but does require more steps to set up the options than other apps I tested. But for the price point this app does provide great value. I like working with Hulk.

I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.

This app was what we were looking for when it came to providing our customers with a lot of variations, but not being limited by the Shopify 3 variant limit. The customer support was great and the app provides you with the ability to change the prices based on your variants. Where the app loses a couple of stars is the product selection process to apply your variants to your products, you cannot select by tag (you can search by tag though but still have to select each product individually), you cannot select by collection, and the app will not capture any new products without you adding them manually. If you have a lot of products like we do (100+ of about 10 designs), then you must select each product individually with a scroll down view. Once you reach the end of the scroll bar it loads more products, which if you ended up searching your products by a tag, the tag disappears and then shows every one of your products instead of it being filtered. This is such a pain in the ass to choose the products you want this app to be applied to we almost don't want to use it, but this seems to be the only one available where you can change the prices based on a variant. Once you get your products selected, we found that if you choose close to 50 products at once to import, a server error stops you from moving forward and then you have to start all over because it deletes your options set. If you were able to choose your products by collection rather than one by one, or the app would automatically import products to the list by tag or collection that would be great, but this is where it falls short. It really is a big burden having to select all of our products 20-30 at a time, keep track of where we left off so we don't get the server error for choosing too many products at once then going back into the list to import another 20-30. Update: After having this app for the free trial, I believe that we will continue to use it because of the customer service. The customer service has helped us integrate the app really well into our theme since it's not a free theme. We had so many integration issues with formatting on the checkout page, prices not being adjusted when customizations were chosen, invoices not showing the customization in our packing slips or on the customer end but only showing the base price and product, the discount code box not being available for the customers on the checkout page. This was all fixed in a timely manner even after being incredibly frustrated with the app, but we need that customization with being able to adjust prices. The customer service is really great and that's the only reason we're increasing our rating to 4 stars. We still have an issue with adding products to your option sets not being somewhat automated, which is why we can't give it 5 stars.

The app loads a little slowly onto the site. They said its intentional. But it isnt ideal. Either way, it works very well. and Ive had very good customer support experiences with them. Very communicative and attentive helping me with things, they honesty didnt need to help me with.

4.75 Star Overall. The functionalities are fantastic, exactly what I've been looking for. The support turnaround is very fast and very satisfied with the service received, especially on a free plan. I've installed and have been using the app for about half a year so far and loved it. I'm on the Basic Plan (Free) and initially had a few more options available to me which are now moved over to the Pro Plan (paid), such as conditional logic. Existing established logic is still in place but I'm no longer permitted to add/edit conditional logic. A bit disappointing on this shift without advanced notice but I understand that money has to be made somewhere. The only catch is, every few weeks or so the app kinda stops working all of a sudden and causes havoc on my end. For example, the customer selects a custom option, but the additional price is not added to the total balance in the shopping cart. Other times the description of the custom option does not display. And other times, both the description & additional price reflects properly in the shopping cart, but the customer does not get billed properly on the checkout page. I'd have to manually verify each order carefully, daily, to ensure customers are billed for the selected custom options. Plus, I'd have to manually write an email to apologize to the customer for the undercharge, and separately send them an invoice to pay for the difference. Very time consuming and unprofessional... Time and again, I would report the same repeating issue and support would resolve the issue within a day or two. I'm glad it can be fixed. I'd just prefer if the features can be more dependable, consistent and reliable. But since it's free, I really cannot complain, especially when this app gives me a lot more functionality than comparable apps at a free price. For that, I thank HulkApps.com for your generously free app.

I hired an expert to install this app for our store. We needed a drop down box on our product page. I like it for the most part, however, some customizations I need are not possible due to the way the app is programmed. I must say that support is very attentive and they do their best to help with all questions. I do recommend having an expert install the app for you if you are not confident in dong so yourself. It is a little confusing.

The App is great , once installed I have been able to customise my product pages and offer additional add on's and charge for them. This charge then carries through to checkout and is seen in the order report app. I admit I had trouble following the installation guide but I contacted Hulk Support and they sorted it very quickly. Would recommend this App and Hulk, great service and support. Thanks

The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app. support team was top-notch !!!!!!!!!!!!!! highly recommend any of their stuff to anyone. Great product, great service!

Customer service was very helpful and they were friendly with a quick response! The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!