Autoketing Product Reviews
by Autoketing · launched
View in Shopify App Store ↗Reviews (78)
subscribed but it shows im not, scam. uneithical. you can't manage your subscription at your end.
Developer reply ·
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks
This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately. Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app.
It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app. Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation. Contact our team if you have any questions or problems. Regards
Plus aucun email n'est envoyé depuis le mois de mai, ils n'interviennent jamais ne suivent pas leurs tickets mais n'oublient pas de facturer je déconseille cette app
Developer reply ·
It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months. Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers! I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.
Developer reply ·
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews. We apologize for the bad experience. We have changed the pricing plan. If you want to take data in our app, please message us. We will export your reviews and send you a CSV file.
The app is easy to install and looks good. However I find it very strange that the only option is to ask the customer for a review just minutes after the buy. The obvious and a good standard is to be able to ask for a review 10-14 days after the buy so that the customer has been able to actually try the product before we ask for their feedback. Also the customer service is not available in daytime in European countries so you do not always feel that they get back to you.
Developer reply ·
It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :) Should we miss anything or if you have other concerns that you'd need some help with, please advise. Best Regards,
I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism
Developer reply ·
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
This app is good. We use it to enrich our customers' buying experience. Store customers have told us that it is easy to use. I recommend it to anyone who is considering implementing it. Our team is very happy to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Best regards, Autoketing team
The application is Great , attractive and practical, and the help service in it is wonderful and has many options, but it needs more development in editing comments Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards
I used this app to help legitimize my store and gain customers trust and it hasn't disappointed! This is a great app w/ awesome features and customize options. Definitely recommend!
Developer reply ·
Thank you for leaving a comment. Your feedback is priceless to us. Our team is always ready to support you as you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team
This apps helps lot in sales and increasing customer confident in purchasing. With the well and nice outlook review section, It attracts customer to drop and view the review compare to other simple outlook apps. It can customise the colour and placement to match our needs and our theme. Love it , definitely will continue using this !! Highly Recommended. Best We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
Loved it so far. Beautiful design. And the best part is their support. We had issues while migrating from a different app. And they helped us within a few hours. Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
Nice looking and effective app. It is super easy to customize by yourself and fits the shop really well. Customer service is friendly and really speedy to answer. Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now! Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation. Contact our team if you have any questions or problems. Regards
We wanted our consumers to be able to leave reviews on our products so that it would give the next consumer an idea of the pros and cons about the individual products. This particular app did just that!. It was very simple to navigate and to use. Consumers want convenience and this app added to that as well! Our team are very happy to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Best regards, Autoketing team
Wonderful app, very customizable and suitable for ecommerce needs. Awesome, would recommend to all shopify ecommerce users. It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
10/10 app. I suggest anyone to add it to their shopify store. We receive tons of reviews from this app & customer service is A1. It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :) Should we miss anything or if you have other concerns that you'd need some help with, please advise. Best Regards,
I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response! Thanks for reaching out to us. We messaged you on Messenger to support you further. Could you please check your messages? Please don't worry. We will resolve your issue.
I used this app and it helped me a lot with reviews of our store. I really love how it works on managing reviews. Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
This is a good review APP. Any questions you confronted with, customer service and tech team will help you solve it. Not only show reviews but also support pictures. Recommend! We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
Oriana, was so helpful, Efficient and provided my with professional service. This app with great and I’ve used for about a year now. Easy to use. Have to say it is a bit disappointing that they decided ti start charging with no warning. Not sure how many reviews I have lost but its not great for business. I would like notice for any changes in pricing or if my app isn't working. I think you guys may loose some customers from this change especially jumping up $17 Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks
The app is not working. I love this app but my reviews are not showing up. The link is giving an error code and I dont want to lose my reviews, Please fix Thanks for your feedback. We have fixed the issue. You can reload the page to check it. Please contact us if you have any questions.
Super easy to install and customize, A+ where it come to tracking customer ratings. It took about 10 minutes to customize and learn most of the features. Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
Amazing app. Can't believe it is completely free. Support was kind enough to provide the selectors for further customization of the widget. 100% Would recommend! Thank you for leaving a comment. Your feedback is priceless to us. Our team is always ready to support you as you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team
The app is amazing and easy to use and the customer service is incredibly helpful with customisation, recommend 10/10 Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately. Thank you
Great app and pretty easy to navigate and customize to fit the theme/colors of my website. I'd definitely recommend giving this app a try if you're looking for something to enhance your site and your customers' shopping experience. Thanks :) It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
Works great, very little maintainance. Does what it says and has plenty of customization available... It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :) Should we miss anything or if you have other concerns that you'd need some help with, please advise. Best Regards,
Needed to provide reviews for my products. This app was easy to download. I just started using the app so i guess we shall see. I will be back to update. We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future. We're always ready to support you if you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team
l use it very good, and it is free. this is very good for us, because there are mant plugin need more money We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
まだわからないが期待を込めて。まだわからないが期待を込めて。まだわからないが期待を込めて。まだわからないが期待を込めて。まだわからないが期待を込めて。まだわからないが期待を込めて。まだわからないが期待を込めて 「私たちのチームは、あなたが私たちのアプリの評価に時間を費やしてくれてとてもうれしいです。あなたのフィードバックが私たちの一日を作ります。 あなたが私たちのアプリに問題があるので、私たちはいつでもあなたをサポートする準備ができています。 お気軽にご相談ください。
J'ai utilisé cette application pour créer des avis avec photos, j'ai eu de l'aide en 2mn l'application était créée. Très facile et rapide d'utilisation. Votre commentaire nous est précieux. Nous sommes heureux de vous soutenir. Lorsque vous avez des questions sur notre application, veuillez discuter avec nous ou envoyer un e-mail, nous vous aiderons immédiatement. Merci
Loved it so far. Beautiful design. And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours. Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately. Thank you
Best free option I could find. Gives me some good visuals to show customers. Some good option and happy with it. Our team are very happy to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Best regards, Autoketing team
Great free review app with tons of customization. I did end up switching to different review app due to missing manual review request feature, but the app itself is great and the support was fast and attentive. We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future. We're always ready to support you if you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team
So far this app is good I have not experience any mishaps and they do the coding for you like as soon as you set up how you want the review to look like and save it then turn it on refresh your site and boom its there on my first time I already have 2 reviews and more to come compared to the ones that I get from my phone. definitely a upgrade. Follow me @vonettacollections on social media and shop with me vonettacollections.com Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
Super App. Leichte Einrichtung und Einbindung auf der Seite. Lässt sich gut und einfach gestalten. Absolute Empfehlung!
Developer reply ·
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
I found this app easy to install. I never used Reviews before on my website and I look forward to customer feedbacks
Developer reply ·
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
This application is very easy to use. The customer service is very attentive. If you have any questions, they will reply to me as soon as possible and help me solve them. I hope they will do better and better.
Developer reply ·
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
Super application je recommande, gratuit et très ergonomique ! Parfait pour mon usage. Pas mal de choix pour customiser l'expérience.
Developer reply ·
C'est très bien que vous passiez votre temps à laisser un avis. Nous l'aimons beaucoup. Notre équipe est toujours prête à vous aider avec les réglages. Si vous rencontrez des problèmes avec notre application, n'hésitez pas à nous contacter.
Incredible app!! This was exactly what I was looking for, a free app which lets me add a powerful product review functionality (product ratings, emails asking for review and all products page). Moreover, the usability is marvelous, this is GOOD QUALITY SOFTWARE. Thanks Autoketing for developing this app. Eternal thanks :)
Developer reply ·
It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
great app. took my current reviews that were displayed in a boring fashion and made them come to life. i especially like the email notification to customers after a fullfiled order. this should boost my reviews! Thanks for making this free!!!! and it was so easy to install and configure...
Developer reply ·
Our team are very happy to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Best regards, Autoketing team
The app looks very promising, it's easy to navigate and very user friendly, I look forward to getting reviews up and running.
Developer reply ·
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
Great app and looks seamless in my theme/site! Thank you! I haven't gotten any reviews yet but I'm sure they'll look great.
Developer reply ·
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
Slightly confusing layout but free and customizable for the not tech-savvy so it was what I was looking for.
Developer reply ·
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
The app works well, although the script could be optimized to reduce the impact on store performance.
Developer reply ·
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards
Sehr gute App. Sehr leichte Benutzeroberfläche und einfache Installation . Kann es nur jedem empfehlen.
Developer reply ·
Unser Team freut sich sehr, dass Sie Ihre Zeit damit verbringen, unsere App zu bewerten. Ihr Feedback macht unseren Tag aus. Wir sind immer bereit, Sie bei Problemen mit unserer App zu unterstützen. Bitte zögern Sie nicht, mit uns zu chatten.
We have this on our other store and now installing on this one. Had one hiccup, but reached out to support and after a day they had me going. Note this was even on a weekend! Can’t beat that for free. Thank you for the app!
Developer reply ·
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards
I started using it as of yesterday. It's easy to use and I am learning the other functions. Once I have mastered using the app I will add more to my comment. So far its great experience and I really enjoy using it.
Developer reply ·
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
I like how it shows on the website. User-friendly so far. If there was a way to correct an accidental like/dislike, that would be great. Otherwise, it's a good app.
Developer reply ·
It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :) Should we miss anything or if you have other concerns that you'd need some help with, please advise. Best Regards,
Best APP in Shopify! Professional layout, detail considerations, and free, what else can I ask. Just want to say thank you!
Developer reply ·
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks
I just started using the app, but so far, so good. Thank you! I seem simple enough to use. I am new to the process. I am trying to navigate through it.
Developer reply ·
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
So far this app has been super easy to use and create with. I like that you can choose to approve low rated reviews before posting so you can plan a response and make sure that the review is fair and buy a paying customer.
Developer reply ·
It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you. Don't hesitate to contact us when you have any issues. Best regards,
So far I love it. It's very easy to use, one of the things I'm looking for when searching apps. Plus, it's free.
Developer reply ·
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
This is what I'm look for, I love the review app and popup subscription app, it makes my website more dynamic and it is FREE! Small business must have to start up their online business. Their live chat service is great too! Thank you.
Developer reply ·
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation. Contact our team if you have any questions or problems. Regards
I love this company . They have the best selection in doors! I ordered doors for my home and it was affodable and now looks beautiful
Developer reply ·
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
great app! easy to install and user friendly interface. can be recommended for installing on your shopify webstore.
Developer reply ·
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
I would definitely recommend this app. It is easy to customize and the user interface looks great. You can upload reviews from other platforms in the admin panel
Developer reply ·
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
realy good product it helps me doing some thins that have meaning i Love the product very much good thing that it's
Developer reply ·
Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately. Thank you
Needed something simple and aesthetic and was happy to see that this was a free app to use. Easy interface and customizable colours.
Developer reply ·
It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
I like the fact that it was so easy to install and get it running. I wish you could translate all the fields but, hey... it's free and it's pretty awesome already.
Developer reply ·
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards
Love it allows photos to be uploaded with review, just wish it had an option to rotate them from landscape to portrait. It is fabulous the request to leave a review pops up for returning customers to leave their review, thanks them after they leave their review, and directs shoppers to popular items which hopefully means more conversion sales. Love this app!
Developer reply ·
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
This is a beautiful app with all the tools necessary for an easy set up, theme matching style and function.
Developer reply ·
Our team is very glad that you spend your time rating our app. Your feedback is what we appreciate. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
we are using this app now for a while. support was really helpful and basically the app does what is says. only excempt is that you need to be aware of the right format for the csv import. besides, all working fine.
Developer reply ·
Our team is very glad that you spend your time rating our app. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
Its to install, affordable and easy to use. It adds value to my site and will help encourage new buyers to purchase with the reviews on individual items. Customer service was very helpful when I need some guidance on uploaded past reviews (received prior to installing app).
Developer reply ·
It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
good customer service, really helps!! good impression on the first using. will see how it goes in the future
Developer reply ·
We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future. We're always ready to support you if you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team
Great working app. It is a step above other review apps in that you can place the review where you'd like and customize the colors to match you site. Easy to install and use!
Developer reply ·
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
I just installed this app few days and I love everything about it. Easy to navigate and the customer support is superb! Highly recommended.
Developer reply ·
It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you. Don't hesitate to contact us when you have any issues. Best regards,
Hey, I bought a new theme about a month ago and ever since this new theme was installed a lot of problems popped up incl. my old review app stopped working and after trying many other apps i was ready to give up until i came across this GEM ! the customer service and tech people served me with joy and removed codes that was hindering my website and made sure everything can run smooth OH an also .. they did all of this in 30 minutes of me asking for help. THUMBS UP :) Customer service 10/10
Developer reply ·
Our team is very happy to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Best regards, Autoketing team
BEST APP FOR REVIEW, SUPPORT TEAM 5* THEY ARE THE BEST!!AND WITHOUT PAY NOTHING?WHAT ELSE??? TOPTOPTOP!!
Developer reply ·
It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
I'm happy to have found a free review app. But the problem is... you can't fetch your reviews on the Homepage. Basically Its only for product page. You cannot show all reviews at one time on any other page. And the customer support are quick to respond with any questions/query you have.
Developer reply ·
Thanks for your feedback. Our app can show ratings on Homepage. We will improve our app in the next version. Hope you can update your review after we have that feature. Please contact us if you have any questions. Regards
Great App. Just love it for its easy to use interface. Just what i have been looking for since i have been hunting for a replacement app to replace the Product Reviews app.
Developer reply ·
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards
This app is perfect, it's easy to set up, works great, and the support team is amazing. I highly recommend it. Thank you :)
Developer reply ·
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
It is installed because you can insert pictures. When there are problems, you can get help from the developers and solve the problems. A great free application, recommended!!!!
Developer reply ·
Your recommendation is priceless to us. The review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks
This app is simple, works great, and looks great too. It's customizable in all the right ways. I'm grateful to have found a free review app like this one where customers can upload pictures.
Developer reply ·
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
Nice app and great support! They write you back soon as possible. The Costumer Service Manager is qualified and patient too!
Developer reply ·
Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately. Thank you
You guys made a wonderful job. Appreciate the developer and customer service (Oriana). You helped me a lot during the installation and customization. And I believe u can do it better if u can do some optimization on the terms that I mentioned in our conversation. Thanks again.
Developer reply ·
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards