Refersion Affiliate Marketing
View in Shopify App Store ↗Reviews (495)
I would like to be able to export more data from the API, luckily John and Eugene always help us to get the reports. but I would like to automate those process and get the commission payment status by order/sku from the API.
The app is a great way to manage affiliates and monitor their results. This allows for more strategic affiliate and influencer partnerships moving forward.
Refersion is a great option to get starting within an affiliate program, especially if you're doing outreach on your own outside of the platform. It does not have the capabilities to seek out new leads and offer a variety of offers within the marketplace as some other options, but for the price, it's a great building block for brands new the the affiliate space.
We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).
Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform. One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.
App does whats its supposed. Nick helped me and he was very quick and thorough in setting things up. I was unfortunately unable to get sales in the 2 week free trial. I think they should offer 1 month free as it takes time to understand, setup, gather affiliates, etc and to see if it will be worth the cost.
I am new here and always have questions about the system, but Emma really helps me quick with great patience. I'd like to say thank you and look forward to the experience with refersion.
This app has made managing and recruiting affiliates a breeze. The only reason I didn't give it 5 stars is it doesn't allow for multi-level payouts which would be a nice feature. However, this is a minor concern of mine and I choose it over others for it's amazing customer support. I scheduled a one on one screen share with Emma during the setup and was extremely pleased with her level of dedication to customer satisfaction.
So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace
Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.
Cool app. All setup. Hope to see the ROI soon. Easy to use. Alex the founder is great help. Looking forward to the software helping us grow.
My company sells handmade custom skin care products like facial serums for a wide variety of skin types. In order to reach a wide market we are using affiliate marketing. I was searching for an alternative to Share-A-Sale which has a steep startup cost ($600). This one lets you start off as low as $19/month. I don't like that an affiliate cannot combine an affiliate link with a personalized discount code, but otherwise I am finding it a great solution. Also, the customer service is responsive.
We've only begun to use, but the customer service during set-up has been wonderful! Erik was responsive and clear, and did his very best to ensure we got set up smoothly. So far, the dashboard has been easy to use, and the tracking process was relatively easy - syncing to Shopify was seamless and quick.
It has the fundamentals of a solid app, but there are many of small changes they could make to dramatically improve the product. Like - you cannot message all affiliates in one go, you have to add them one by one. Or being able to produce a report with all the data, apparently you need to be pay even more a month to be able to access reports that include all data. I think with small changes like these, and speedier support, this has the potential to be the go to app for affiliates.
Overall I think Refersion is effective. The set-up was a little tough for me and don't like the payments are only on PayPal. Any affiliate system is only as good as how much you put into it.
Love the fact, that I can pay back something to all the people that help and support my shop. Christina Wardrobe By Me
So far so good! easy management dashboard admin, app does what promises to do, just a small note! they could improve on their services offering the option to send customised e-mail for the new affiliates as their mail link is very simple and plain artwork. Lets make what is good even better Refersion team! think about that!
Great App and customer service. Just started using it I would highly recommend this app.
I love it so far. We had a little bit of a hiccup in the beginning, but Brittany was very helpful and timely over the chat help feature. Here's to growing our network!
We are very happy about some things the application offers: easy to use for the affiliates, have an easy overview as a company on how the affiliate's program is working, easy to pay and manage... Just encountered two negative points for the moment: - when making manual payment, I'm oblige to fulfill at 100% the payment, and after charge manually the part that hasn't been paid (when making other type of payment methods, I can tell the program how much I want to pay). - After reading a few things on SEO, I have doubts if the links generated with the refersion app is damaging my SEO or not (if it only keeps the same it's good by me, although I expected SEO would improve thanks to having so many new links generated... but I have doubts this is true).
On average we receive 100 emails a week from individuals seeking to be a sponsored athlete or brand ambassador. It has been a tedious process to read through every email and select the individuals that would qualify to be a brand ambassador and we had a hard time rejecting hundreds of individuals because of the areas they didn't qualify in... we wanted our customers to feel like they're apart of the brand and earn money while sharing our apparel with their friends and families. That's when we started researching different affiliate programs and finally discovered Refersion. This app has been a great experience for us and our brand. We have close to 500 affiliates and the generated sales are tremendous! We allow our affiliates the opportunity to become a brand ambassador (which has greater perks and advantages... free apparel... social media exposure... etc)... but they have to generate 50 sales. There are a few flaws with refersion that we have encountered. 1) Affiliates will 'double dip'. They know that they will receive a payout for the sale they get from customers using their code. Then they will use the code on their personal orders... thinking they will receive a discount on their order and on top of that get an additional payout from refersion. 2) Cost of referesion app keeps getting exceedingly pricey due to the amount of affiliates signing up. 3) Payout isn't automatic and now that we have caught affiliates 'double dipping' we have to manually go through ALL affiliates sales and manually readjust the payout amount.
we just test this app but it looks totally great. Support by Brittany is perfect. There is just one thing that I miss: Fully customizable and translatable front-end (login page etc.) ...English is very popular but there are also other potential new countries and markets :) I really hope that in the near future you will able to offer this feature...Marek by KULAUshop.sk
I've been trying to do this for 2 years with other companies and kept putting it off because all the other websites make it too time consuming to figure out their backend and setup like business owners don't have enough on their plate. The girl on the customer support chat was very helpful and walked me through it and I was able to set mine up quickly and dedicated me plenty of time as opposed to leaddyno where they just send you to watch complicated videos that are not even up to date and you have to pay for the visits not like refersion where it doesn't matter the amount of traffic. I'm giving it a 4 star because they should have commissions per product category instead of adding the product skus one by one and also they need to have a short sweet video for merchants to walk new affiliates on how to sign up for the program quickly and start making money right away but besides that I like it.
I think this is good app and it's working for us. I must say that it is difficult to get someone on the phone. When we finally got someone, we were able to get the assistance we needed and now call that person directly when we have a problem.
Great starter app for an affiliate program! Set-up is easy and tracking is effective as needed for a starter site. Could improve with access to a database of people and affiliates. Currently the marketplace is not robust.
Works well so far. Just wish that gift card codes could automatically be generated so that I didn't have to create one for each affiliate....
Easy to use and great customer service. Will definitely use for my future product launches!
Good app but seems like affiliate programs are going out of style.