Reputon Customer Reviews App

Great customer service by Sam. Promptly helped us with our setup

Ich habe noch ein paar Schwierigkeiten bei der Einrichtung, deshalb vorerst 4 Sterne.

Make Reviews free to show on everyones page

it was very helpful

The settings interface is quite user-friendly and the operation is straightforward, but Google is not listed in the review links.

James was nice and clear about the app. I'll be using this to automatically collect more google reviews and display my current google reviews on the cart page. Just wish there was a way to integrate with other platforms more.

Easy to use/configure, great/fast support

Havent used it yet but looks good!

Por ahora muy intuitivo, no deja introducir las reseñas, solo la nota, pero como versión gratuita esta okey.

Makes it easy. Wish the templets looked better however

Good app with good customer support.

Love how it can send links to Google Reviews, but can seem a little clunky at times

good

Très bien

de momento todo ok!

East to install

Best this app

This app allows us to address the issues that customes raise and better our business

kg

La acabo de descargar y es muy amigable

Ottima App

Thanks!

ADESSO INSTALLATA, VEDREMO DOPO CON UN'ALTRA RECENZIONE, PER ADESSO VALUTO LA FACILITà

per ora molto buono, si usa bene e non ce confusione come in moltre app grazie

I heard a lot of good things about Reputon Customer Reviews App and I took a chance I will have more good news in a few days. Just started today and I am very excited to experience all the good things I heard about Reputon

I can not provide a comprehensive rating at this stage as it was not used yet by customers. I do however like the what was presented and commented on by others. So for now I'm giving 4 stars.

Easy to use and fast set up. The layout is not very pretty but the function is good.

This app is very easy to use. We had an issue with it and support insisted that wasn't a problem, but eventually they solved it.

I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.

I just set up the app, and hoping it will do what we want it to do by providing great testimonials for new customers to see.

Still checking, will update after few days. So far so good. One thing, I'm missing, select our previous customers doesn't fall under filtering and send review email manually.

I only installed today but excited to see this working and get more customer reviews coming in soon.

It´s har to understand how it works and how long takes to grow the reviews I guess I have to be patience and see what it comes

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.

I can't tell when a new customer is leaving a review, but otherwise, it's great. I'd love to be notified when new reviews come in, so I can respond to them quickly.

So far, so good! Easy enough to use and adjust to suit our business. Will be interested to see if we start getting more reviews. Hopefully good ones!

Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!

Easy to setup! Thanks for all the good advice. This app is going to be a game changer for sure! You better believe.

I have only been trialing this app for a short time but so far I am I liking it. Very simple to use and set up.

I have never used any other review app before and then came across Reputon and it seems pretty straight forward to use. Looking forward to more use and hopefully can help grow my business.

So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.

Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.

Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.

this app helped us reach out to a customer who was going to leave a bad review! thanks so much for your help

good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.

Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.

Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.

Looks good to far. Set-up was not too complicated. Let's see how this puppy can fly!! Thank you very much

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online. Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.

We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app. TBhai.com

I'm being pressed for a review before I've really had a chance to see how well it works. It's easy to set up so for that reason I've given it 4 stars, I'll update again when I've had a chance to see some results.

I was looking for mail chimp alternative and i bounce on Reputon Customer Reviews app , which has helped me reach and maintain my current customers. I will recommend to anyone interested looking at this app..

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

It's easy to set up. don't know how it's working as yet. 4 stars for now. I'm waiting to see how it works.

easy setup. the email template doesn't look as professional, but functions extremely well. I would suggest this app

its great app. Easy to set up, easy to use, and get great help. High recommend.