Giri Designs
United States
Reviews (13)
Customer service is quick and helped me fix my problem with custom coding. Just started using it but so far happy with the set up.
Developer reply ·
Thank you so much for your kind review! We're glad to hear that our team was able to jump in quickly and help you resolve the issue with your custom code. It’s great to know that your setup is off to a good start - we’re here anytime you need support as you continue exploring the app. From BOGOS team with love 💗
Not the most intuitive to configure at the start but customer service helped me figure everything out quickly. Happy with it so far!
Easy to configure. Customer service helped fix my issue within minutes. Happy with it and the price. Thank you
Really wonderful customer service. They jump on any issues I have with any state and are super helpful. No way could I deal with all the various sales tax state rules on my own. Love this app and the team behind it.
So far it's working well for my store. Happy with the two apps I use from this company.
Customer service is quick to respond. App works well.
Developer reply ·
Thank you so much, Whitney, for your precious review :) It really made our day!! Feel free to revert if you need any assistance :)
Works well on my store. Fixed a bug for me quickly. Happy with the app. Thank you.
It took a little playing with to really understand all the customizations you can do, but once I figured it out it was pretty easy to work with. Lots of options! Eric with customer support helped me fix any issues I had promptly.
Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.
Developer reply ·
Thank you for the review! We appreciate your feedback and we will consider it to make our app better. Reputon Team
Easy to set up and gets all the data I need to pay out my vendors. I look much more professional and save time - I used to just fill out a google spreadsheet. All of my orders didn't import at first but customer service (Martin) fixed that. Martin has been very responsive in answering all of my questions. I'm just hoping that continues beyond the free trial.
Horrible customer service! I placed a large order and requested a cancellation the same day the order was placed because I found a cheaper/better printer. The guy I spoke with on chat said yes we can cancel. He confirmed that the order was cancelled. He said my account would be updated and it would reflect the cancelled order and I would receive a refund. Because he confirmed the cancellation, I placed the order with the other printer. The next day my order status still didn't say cancelled so I reached out to Printhouse via chat again. They said, just kidding, we can't cancel your order. A lot of back and forth explaining that someone CONFIRMED the cancellation the previous day did nothing to change his mind. He became very rude and refused to cancel my order. Luckily all of this happened via chat so I had a firm record of the cancellation confirmation and easily was able to dispute the charge. Do not do business with this shady company!
I'd give this app 5 stars if it weren't for one hiccup we have...It doesn't connect the option's conditional logic to the product's variants. For example I'd like for my frame colors option to be hidden if the customer chooses unframed art (framed or unframed is a product variant). This obviously confuses some customers. But otherwise this app has given us some functionality we really needed that shopify doesn't normally offer.
Very very helpful and fast customer support. I was looking for a review app with a clean (no yellow) aesthetic in their free plan and this one has it.
