Riskified

So far I have had no problems with this application. When an order is placed I can see if it is suspicious immediately. I would recommend to others.

Satisfied. I've been using them for over two years. Two fraudulent orders, on two different occasions, slipped through their filters; they returned the chargeback + fees immediately without any questions. MK FragranceOriginal.com

Riskified took the guessing game out of orders that could be potentially fraudulent. Since installing Riskified we've been able to get an answer for most orders within 1 hour or so and once the order is approved we're able to ship out the package. Definitely recommend the Riskified App to any businesses on the Shopify platform! Randy Elles Brand Director www.firststopboardbarn.com

Great App! We have been working with the Riskified team for more than a year. Not once have they let us down. They always offer 5 star service. Fast reliable and supportive. We really dont know, how many times we would be in trouble, if we weren't using Riskified, to avoid all those fraud attempts that regularly hit luxury online stores. And for all those who wonder, yes they will cover you if and when things go wrong.! GIANNOPOULOS.GR

A must have tool for any e-com retailer!

Fantastic software and service... I can't tell you the peace of mind having this app installed gives you and allows you to accept any size order without fear of a chargeback. We have used Riskified for about 2 years now and have only had to claim 1 chargeback. As promised, Riskified covered the chargeback and it was an incredibly easy process. Easily one of the best apps I have ever used....

Riskified has been a key to our growth and streamlining operations since very early on. Compared to competitive services, their direct integration into the approval process has made fraud protection completely hands-off, allowing us to focus on the actual business. Without a fraud service in place, you will either avoid shipping legitimate orders because you're unsure, or you'll get hit with chargebacks unexpectedly. Definitely recommend them!

amazingly quick with order confirmations had a chargeback- which they refunded us immediately amazing customer service

Riskified is a must use for any shop. Great service but more importantly they cut our chargebacks exponentially. Much easier than hiring a full time fraud department. Nice work guys, definitely a service worth having among a sea of under performing apps.

This App change Our Business in Good! we Sell High End Goods and we had a saving in Potential Charges Back Over 100,000 Dollars! Was a Good Find High Raccomended!

Best app ever. Now I do not have to worry about accepting international orders. No more charge back or fraudulent orders!

A totally indispensable app - simple to use, fast responses, and most of all can save a lot of hassle and money !

Great app. Definitely one of the regularly used tools in our toolbox. I love that I only pay if I think an order is fraudulent and I'm wrong. I can't lose. We've been using Riskified for more than a year and highly recommend it.

Riskified provides an essential component in the e-commerce arena: risk assessment and fraud protection. Prior to implementing Riskified, fraud was a big problem for us, and manually inspecting each order was consuming a significant amount of my team's time and energy. Riskified has solved that problem and alleviated our concerns in one fell swoop, leaving us free to do business without wasted time or concern for risky transactions! Now, with the ability to control payment authorization and acceptance based on their risk assessments, I don't have to worry about refunding fraudulent transactions as those payments are never even completed! If you have any problems with fraud or have ever had chargebacks, I strongly encourage you to give Riskified a go!

We would have a hard time doing business without Riskified. They have been exceptional both in what they do preventing fraud and their customer service in responding and resolving any issues. We recently had an order with a phone number, billing AND shipping address that all matched the credit card used, but a false email address, and Riskified caught it. They have caught a number of fraudulent orders that would have otherwise cost us quite a bit of money. Their service is very affected and I can certainly recommend them to anyone running an online store. I would say they are an essential partner for your online shop.

This App has saved us from EVERY chargeback we've had. The software really knows how to detect a fraudulent order. Service is helpfull, reponsive and quick. Very recommended!

We love it. Resolving a charge back is quick and easy. We like that it only takes a few steps to resolve a charge back. Saves a lot of time and makes it easy for our staff.

This is such a great app, really helped us out with our charge-back issues and saved us tons of time

FABULOUS product! This software helps significantly with the ease of admin - since we no longer need to worry about fake orders coming through! Thank you again your program is a lifesaver for an online entrepreneur.

The Riskified team is great! Their software helps detect a lot of fraudulent orders and they are good at screening. Has saved us countless time and headaches.

I wish there were more stars to give. Support is unbelievably fast and within the first day they verified and prevented fraudulent transactions not caught by standard Shopify verification processes.

this is a no brainer. after being scammed a few times i needed to find a solution. riskified is that solution. excellent customer service as well. every ecommerce store needs this.

Even if you don't plan to use them much, having the ability to send a suspicious order to them and then pay a reasonable fee for fraud insurance is huge. We have our own integrated third party fraud review tool that we use to identify high risk orders, and then we give those orders to riskified when we can't easily validate them as legitimate. The integration with shopify makes it one click to submit the order, and they get back with answers super quick most of the time. Love it.

A perfect app. Riskified has saved me countless times both with orders that seemed legit and turned out fraud and with orders that seemed suspicious and are legit. We wouldn't have a webstore without it. Justin Machus www.machusonline.com

I would strongly recommend Riskified to all merchants as an added tool to prevent fraud. With different payment tiers that fit each merchant, Riskified is a cost-effective solution to reduce fraud and maximize order conversion. They take the guess work out of fraud screening and reduce inaccurate order reversals (orders that are reversed because they might be fraudulent, but are not).

Fabulous App!! A definite must have for anyone using Shopify! Easy to Install. Support is great and quick to respond! Credit card fraud is serious business in the ecommerce world. Whether it's taking a financial hit in chargebacks or the double loss of losing our inventory in a fraud order, there is so little, if any, protection for us and we always lose to the credit card companies and the thieves. I've had an online business since '97 and I'm thrilled that there's someone finally watching out for us! Thank you!!

Great service. Makes accepting credit cards for a normally charge-back hungry crowd a breeze, and their customer service is something every business should aspire too.

Brilliant app! I don't need them every day, not even every week, but when I get a transaction that is flagged as suspect for one reason or another, I can hand it over to Riskified and let them take all the worry. I can't lose! If they won't take on the risk, then I don't have to pay them and simply refund the customer. No Risk there. Otherwise I pay them a teeny percentage of the order value and they take all the risk. No risk for me there either. This is what's known as a Win-Win. As a small business with small International turnover for large price items, just one or two fraudulent orders would kill me, but now I don't worry. And there really is no one else out there that can help us in this way. Trying to get an honest assessment of the risk in any transaction is virtually impossible, and yet here come Riskified and they manage it over and over. I highly recommend. Ask me if you have any questions about what I've said, these guys changed everything for me.

Riskified is just what the doctor ordered for our store. We ship across USA and fraud is a very real danger for us. Our product lends itself to gifting so typically we get a high number of orders which are ordered using a different address and ships to another address. With riskified's help we are able to ship our orders without hesitation. When there have been claims, they have been quick to refund us entire costs. I recommend Riskified to anyone concerned about not getting paid by customers.

We deal with a lot of online orders in our business and using Riskified gives us total confidence to ship orders quickly and efficiently and we are able to serve our customers better than ever. If you use Shopify this is a "must-have" app. Their customer service is amazing and we always receive a fast and courteous response to any questions we have. Highly recommended! Josh Leica Store Miami www.leicastoremiami.com

A great application that is highly recommended for any store! Great service and helps protect us from potential fraudulent orders which we've unfortunately experienced before we started using Riskified, but since then we've been able to authorize orders with ease.

Riskified is the BEST tool that has been added to our business in years! Riskified has freed up hours a day and has given us peace of mind. The app is easy to use and the staff are a great pleasure to deal with. Chargebacks are dealt with quickly and without hassle. I would highly recommend this app to anyone running an e-store. A++ for the Riskified team!

Very great app! You'll never lose a charge back again! Team is very prompt and helpful. As long as we have a retail store we will continue working with Riskified!!

If you're a business going online, Riskified is a MUST-HAVE Asset. We started solo without Riskified and had chargebacks that bit deep into our margins. Considering Shopify in general does not support Verified by Visa or Mastercard Securecode, we could never win the chargeback case with our merchant provider. Thanks to Riskified, we no longer have to worry. They do a great job evaluating the transaction and if there is a Chargeback they get the funds back to you as promised. No Gimmicks, support is solid and this company is the best company I have ever dealt with in so many years. A HUGE sigh of relief for us. We can now focus on making money rather than risk losing it to fraudsters on the Internet. Pay the extra few percentages...in the long run it saves you stress and dreaded chargebacks. Great job guys! Team Fragancebuy.ca

Wonderful! I only have used this for a couple of my orders that looked sketchy, but it was so nice to have an option instead of bothering the customer with verification questions or declining what could be a good order. Riskified takes the guess work out. Guarantees your money and only charges a small fee for this. Chargebacks would cost a whole lot more! I highly recommend this for every online merchant!

We ship worldwide, and this has caused many problems for us when it comes to fraud, this app is great and is definitely the answer. We were skeptical at first, however it has proven useful time and again. The pricing is extremely reasonable and is well worth the minor percentage compared to hundred's of Euro's.

Great product. The extra peace of mind we get from the guarantee on our orders is incredibly valuable. Would definitely recommend this app.

Riskified has greatly reduced our order vetting and processing time. We do a fair amount of international transactions and Riskified provides a necessary service for our business. Their customer service is top notch to boot.