Shopify Subscriptions
by Shopify · launched
View in Shopify App Store ↗Reviews (848)
I'm mostly very happy with the Subscriptions service. A couple of feature improvements I would like to see: 1) the ability to schedule the CC charge date. Currently it recurs on the exact date the customer subscribed. It would be nice to be able to change that date to a specific date so all customers are charged on the same date. 2) the ability to configure the products within the subscription. For example, I run a wine club and would like to allow my customers to switch from Reds to Whites seasonally. Currently, they have to cancel and resubscribe to make that change.
Great app makes subscriptions really easy. Would be great if emails were included in the download.
I would like to be able to emulate customer profiles and get better monthly reporting on run rates. Essentially it would be nice to get more information on projecting cash flows from recurring orders in our subscription models. I have also had a lot of customer reach out saying they are having a hard time to login into the platform. Overall though very easy to set up and the automated features are excellent. Lot of great value.
The Shopify Subscriptions app works well overall, but there's a significant gap for non-physical subscription businesses like ours. We run a streaming platform, and the customer portal displays "Deliver every year" under each membership plan — language that implies physical shipping and is confusing for our members. There is currently no way to customize this label. The delivery frequency string is hardcoded, CSS/JS overrides can't reach the portal since it's rendered on Shopify's domain, and Shopify support confirmed there's no native setting to change it. For streaming services, membership sites, SaaS products, and any other non-physical subscription business, this is a real brand problem. "Deliver every year" next to a digital membership looks like a bug to our customers. The fix is simple: allow merchants to override the delivery frequency display label in the app settings. Please prioritize this for non-physical subscription use cases.
Liebes Shopify Team, vielen Dank für diese tolle App. Nur zwei Verbesserungsvorschläge: 1. Standardmäßig wählt das Widget im Stil "Karte" und "Dropdown" die Abo-Variante aus. Will der Kunde ein Produkt nur einmalig kaufen, muss er die Abo-Variante erst aktiv abwählen. Das ist lästig und fehleranfällig. Bitte baut eine Möglichkeit ein, dass standardmäßig "einmaliger Kauf" vorausgewählt ist. 2. Wenn ein Abo einen Rabatt beinhaltet, ändert sich der angezeigte Preis automatisch. Was sich allerdings nicht ändert, ist der Grundpreis. Dieser wird immer so angezeigt, als handelte es sich um einen "einmaligen Kauf". Vielleicht könnt ihr eine Möglichkeit finden, dass auch der Grundpreis an den Abo-Preis automatisch angepasst wird. Vielen Dank!
This gets the job done! Extremely simple and streamline.
Not as full-featured as you would expect a subscription tool from Shopify to be.
Great, but would love to create subscriptions from draft orders for customers.
Très bien, mais si ça pouvait accepter les carte virtuelles temporaires ça serait encore plus pratique, et si la vérification via Paypal ne bug pas par moment ça serait encore mieux aussi
simple and free app to manage subscriptions. wish there were more customization on subscription schedule
It will probably be a 5 star but we have only been using it for a couple of weeks.
This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.
The app is pretty good but would be good if there was "add to next shipment" functionality for them to be able to add additional one-time items to the same shipment.
It's great that's it's free. So far we do not have a lot of customers on subscription so it works fine, but when you need to make changes to the subscription it's very limited choice. For example, I can not remove shipping costs from ongoing subscriptions. I once tried to change the frequency of the subscription and it didn't count from the last purchase date but count from today. It's quite annoying, but for a small store with few subscriptions it does the job.
For an app that is free, it's good. There are a few functionality things that I wish it had (i.e., ability to change the charge dates based on customer requests).
使いにくい部分が多々あります。 送料や商品の価格変更があった際に、サブスクリプションの価格変更をしてほしい。 私は最低限のことができるので、こちらのソフトでも問題ないないのだけど、こちらからデータ変更ができないのが非常にもったいない。
I wish there was a way to only let subscribers subscribe during a specific period
I like this app so far but would LOVE it if I could set the dates in advance for the fulfillment. I offer Seasonal boxes that go live quarterly on the first of the month 4 times per year. I have had to get another app that handles pre-orders so that I can do this and customers know what to expect.
Il manque la possibilité d'engager les clients sur une certaine durée (engagement 3 mois par exemple)
This is a great basic subscription app. Not a ton of features and customization. But that's ok because it works and is free.
In general, it works seemlesly. There seems to be a glitch in which in the products I select for subscription, two subscription options appear. I have not been able to remove those. It'll be great if I can modify subcription date, so I can match all my monthly Chocolate memberships and fullfill / ship the same week of the month. Also, some members / contracts are cancelled with no appparent reason, then my cliente must do a new contract
the app is good for a small business but my only complaint is i cant pick a specific day for the subscription to come out. so the day they subscribe becomes their resub date. I would love if shopify could add a option for changing the date of when the payment comes out.
Good, the only thing is say you can’t or customers can’t choose the exact date they want the product recurring charge to be on. Hopefully this will come in the next update, other than that’s its good for a free subscription app Also it’s not knowing since the update I’ve updated the inventory but still not working
Shopify should really have this integrate into the draft orders as well, so we can take subscription orders over the phone or email. Overall it's good. I like that it's free unlike competitor apps
parece fácil no entanto podia dar para mudar o aspeto da caixa das subscriptions.