Appstle℠ Subscriptions App

I was surprised that there does not seem to be a plug-and-play solution that could get me up and running quickly. There seems to be a huge amount of customization available, but the settings are spread across many UIs, and it is hard to find the right place to make a change. If I had known how difficult it would be to set up subscriptions with this tool, I wouldn't have wasted so much time trying to learn it. I would have just contacted customer service. Customer service via chat was great! I explained to Alden what I was trying to do, and he made it happen for me.

Appstle showed lots of promise, but after trying it out we realized it was far from what we needed for our scaling subscription business. Although, they said they’ve recently revamped their analytics. They weren’t a better replacement for Recharge just yet, but perhaps we’ll give them another try in a year or so when Recharge’s outrageous fees outweigh their platform’s value. Recharge’s fees were the main reason we seriously considered Appstle.

I've had lots of challenges with this app over the years. It's been a big pain many times and the interface is confusing - confusing to customers and to me, but these things are probably partly because I use USA english. There are some things that don't work very well or at all. But support is pretty fast. Nevertheless, I wish I had a more reliable app. BUT I guess it's very cheap compared to the competition. It reallllly struggles working with ShopPay and I've had a lot of complaints about this. I'm ready to switch out I think. ----------- old review ------------- Working great so far, but I've just started. I sell calendars, so I need yearly subscriptions, which I was not able to find previously elsewhere (tho it may exist now). Support has been very helpful and this app seems to have TONS of features and seems reasonably priced. I'm not 100% sure if the subscriptions will work perfectly yet, as I have several months to wait for real-live subscription orders to come in. But I've been very impressed with all the customizations possible.

The set up was easy and straightforward. I love how it displays with each product (even with the free plan). Also, Alan was wonderful. He was helpful, friendly, attentive and efficient. The only reason I didn't give it 5 stars is because I've only had my online store open for a little over a month and haven't had any customer's sign up for one of my monthly subscriptions yet. Once I've experienced the full process, I'll be able to update my review.

The support team is really great. There were some issues with imported customer subscriptions but after messaging the team they were able to fix it and link everything up for me. The app itself is still unintuitive and it really shouldn't be this much hassle to just get everything going.

Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in. Update: I'm not sure what has happened here, but things are going wrong with this app and the support is no longer helping us out. I will happily update my review to 5* again if this gets sorted, but with a broken app and not much support, we cannot keep using this.

Had a little issue with not knowing why my set up didn't work when I did everything I was told to do... but Hussain was an incredibly great help and answered all of my questions thoroughly and fixed the issue so, I really appreciate them.

Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago. App is very user friendly, and has great levels of customization even at the most basic package. The support team is amazing, they are very quick to help answer questions and solve issues, and are happy to help with additional custom support when needed. This app and its support team provide everything we need for our subscription platform.

I'm new to this app, but the customer service is 5 star. Super impressed with the reps helpfulness and concern. After my second contact with this company I take it back, not everyone is the first rep. What's more is there was no way to separate sale prices from actual subscription prices, the app practically gave the store away.

Can't access the app, keep getting server error with code page, (only can access app at random) and no one has looked into it when I requested assistance.

i have just begun using this app. It doesn't offer all the fearures i need but I have made a workaround to achieve what i need