GoKarts USA®
United States
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (10)
I love the app! I had a little issue, but the tech support team set me straight!!
Developer reply ·
We truly appreciate your trust and the opportunity to support your store. If you ever need help with strategies, automations, or improving your campaigns, our team is always here and happy to assist.
This app is very expensive. $400 per month if you want the app to be usable. We cannot use this app for this reason. We reached out on chat with no response. We are choosing a new app
Developer reply ·
Hello Team GoKart, We’re sorry to hear that our pricing doesn’t align with your needs and that budget considerations are important. Many of our customers are happily using the AfterShip Essentials 60 monthly plan for $23 and we'd recommend you go for that option since only for 1-3 returns monthly. More return routing & zones are available on our higher plans considering that merchants who have higher returns will comparatively require more options to manage their returns. Our records show that our team responded promptly to your inquiry with the correct details as you requested and also emailed you the transcript of the conversation, which you will find in your registered email inbox. We are open to feedback and encourage it so that we can improve our support and services. We'd also want our customers to share unbiased details to help us help you better. We've also sent you an email as a follow-up in case you need clarity on any AfterShip Returns plan or features. Regards, Shafiq Alam
The primary purpose of this app is to advertise all of their other apps. The makes the app unpleasant and confusing to use. We would appreciate if shopify will not allow this behavior. Otherwise, if all vendors adopted this approach, the shopify system would significantly degrade
nothing displays on my thank you page
Developer reply ·
Sorry for this experience. As discussed over email, the block wasn't placed on the thank you page editor and hence it wasn't visible. The setup instructions mentioned how to place the block. We would've loved to help and get it up and running, but since it was 3 AM here, our support team wasn't online at that point.
not working properly. when you increase the quantity in the shopping cart, the item gets removed
Developer reply ·
We're very sorry to hear that adjusting the quantity in the cart isn't working as expected. Our team is happy to help to help make this right! We will reach out to you ASAP to help out. -Bulk Discounts Merchant Support team
It did not work, no display, no matter what I did
Developer reply ·
Dear GoKarts USA Team, I hope you're doing well. We're sorry to hear about the issues you've encountered with our BSS: Product Labels & Badges app and apologize for any inconvenience caused. Ensuring smooth integration and functionality is crucial for us. The problem you've faced could be due to compatibility issues with your current theme. We're ready to provide dedicated support to reinstall and thoroughly test the app to meet your expectations. Hopefully you can give us another chance by reinstalling the app so that we can assist you our best to revise your experience. We're looking forward to your response at support-sbc@bsscommerce.com or via our Live Chat.
Could not get it to work correctly. It made all payment methods hidden. Had to uninstall.
Developer reply ·
Dear merchant, we are sorry you had not a great experience with HidePay and that you were not able to correctly configure the app. You should have contacted our top notch customer support to help you in solving your issues. We really hope and invite you to give HidePay another chance and we invite you to contact our customer support through the in app chat widget, we are at your disposal 😊
Way Way Way too Expensive and does not work well. You need about $500/mo to run this app. I spent 50 hours setting up the app on the trial. Then, when I chose a plan, it said 250 conversations for $59 per month. But then only AFTER I subscribed, did the system tell me that I also had to subscribe to 3 other apps in order for it to operate. This is misleading at best. we will uninstall and use another app. Support was useless.
We were told we had to migrate to 2.0. Now the Bread button is not appearing on the product page. Even when we manually include the theme code
