Upsell & Cross Sell — Selleasy Delisted
by Logbase · launched · delisted from the App Store
View in Shopify App Store ↗Listing history
- Delisted from the Shopify App Store
Reviews (2752)
The support team was very helpful in identifying a conflict. Special thanks to Ruba for the quick investigation and clear communication!
No hablo ingles, pero se soluciono el problema. Gracias Trissha
Die App hat viele Funktionen und ist sehr einfach und intuitiv zu bedienen. Ich bin im großen und ganzen sehr zufrieden. Der Support ist top, hat super schnell regiert und das technische Problem unkompliziert gelöst. Deswegen gibt es einen Stern Abzug von der Bestnote. Da sich bei Änderungen in der App oder bei Shopify dies auffallen hätte sollen. Ich bin allerdings zuversichtlich, dass hier künftig Prozesse geschaffen werden, sodass dies proaktiv überprüft wird. Danke nochmal an Trissha für den super Support!!!
Developer reply ·
Thank you so much for taking the time to share your feedback with us.
I like the app. Veena tried to help me calmly and quickly. unfortunately i have to rebuild my upsells and cross sells after updating to a new theme. Will still use the app.
Developer reply ·
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our support. We're constantly striving to improve and would love to know what could have made it a 5-star experience for you. So we have reached out to you by email. Your feedback is invaluable in helping us enhance our app.
Easy to use and fast customer service. Took care of the issue within 10 minutes
Developer reply ·
Thank you so much for your kind review! We're so glad to hear you had a great experience with us. If there’s anything we can improve or any suggestions you have, please don’t hesitate to share—we’re always looking to enhance our customers’ experiences. We look forward to welcoming you back soon!
Almost perfect. Great support and a very useful app, we only wish the product price would update dynamically to reflect the product add ons a user has selected. Unfortunately it's static.
Developer reply ·
Thank you for your feedback! We have reached out to you via email with potential workarounds for your requirements. We look forward to connecting with you soon.
Great and simple app to use with good options all-around. Great customer support and great pricing as well which is rare. However, it could use recommending items based on tags+criteria instead of having to manually select them. If this option is ever added, this review will change to a 5. Also some customization options that are built-in with preview would be nice, but this would just be a huge plus.
Easy to install and set up. Online chat help/customer service was brilliant when I had a question, and solved it in under 5mins for me. Only negative is I find it a bit busy on the product page.
Not directly trying to knock this service, but quick insights. I did a bunch of digging to compare services. I decided to install and try Selleasy first. It's great if you have VERY basic needs or a store with a small number of products. But if you want to set any conditions or rules - there's no option for that. For example, there's not even an option to set a post purchase upsell to not trigger if the item in the upsell was already purchased. So from a simplicity and design standpoint, everything looks very good. But from the ability to customize the offers to your unique needs -- specifically post purchase upsells -- it's pretty lacking. I may come back to try to the other widgets, but I originally installed it specifically for the post purchase widgets.
The Price is Right, Decent customization, Good Customer Service! I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced. I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something). My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.
I had a small problem reaching out to them on a zoom call but once we finally got together they fixed it and it works great. What I like about the app it also will list the variants and give my customers an options without me adding each one separately. At this time I would recommend this app as it is the best one I have found that does exactly what I was looking for.
Developer reply ·
We appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon.
This is my first day to use it, everything looks good so far. The support team is great and patient enough. I can't wait to explore more surprise.
Developer reply ·
Thank you! We're really grateful and appreciate you taking the time to share your feedback with us.
We just started to use the App and for now services and usability is super! We are excited to see how it will perform.
Developer reply ·
Thank you for your kind review!
Very professional and is a good app for start. Appreciate The staff that help me in translation for the section was needed! Thank you A lot of good modules and a good start label
Developer reply ·
Thank you so much for taking the time to leave a review! It means a lot to our team.
The apps really provide the kind of upsell i've needed. Easy to create the offers and the support team are very helpful and fast in resolving my issues. Totally recommended!
Developer reply ·
Thanks for your kind review. It really a lot for us
The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.
Developer reply ·
Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.
A very straightforward and neat upsell application. Integrates nicely in my store and the only improvement I can think of is additional colour/font options to match one's store more closely. Cheers!
Developer reply ·
Thank you for giving us our 500th review! And, also for the feedback. We are working on a "do-it-yourself" styling feature and this should roll out in about a month. For now, since we have multiple widgets and every theme is different, we will assist with the styling customization and our team will reach out to you on email to do the styling to suit your store. Cheers!
A great app that does what it should, though it could use better analytics tools. Customer support has been helpful. Recommended.
Developer reply ·
Thank you for the feedback! We have reached out to you by email to understand what kind of analytics you are looking for.
I had an issue with one of the widgets displaying in my store, but the support team were very heplful and the issue was resolved withing 24 hours or so. Thanks!
Developer reply ·
Thank you for the wonderful review! 🙏😊
App is easy to set up. And support was efficient when I needed help with the widget title placement.
Developer reply ·
Thank you for the review!
Great looking product, with great backup by Siddarth. Would highly recommend to anyone looking to boost sales through upsell and crossell, we use it for selling accessories with our product
Developer reply ·
Thank you for the wonderful review! 🙏😊 We have noted your feedback on minimizing support required for styling customization, and will strive to achieve the same.
The app itself is well designed, you do need to reach out to the team to make specific changes since you do not have many design option. I do have to say that their team and specificly Siva was super friendly and super helpfull. He tried to understand the needs of my webshop. Thanks for developing this app.
Developer reply ·
Thank you so much for the review! 🙏😊
I've just started using the app and so far the support has been amazing! Look forward to seeing the product suggestions in cart addition they've said should be coming in a month as that will really make the app meet our needs.
Developer reply ·
Thank you for the review! 🙏😊 Our team will reach out to you to understand you cart upsell requirements.