SellUp: Add ons & Cart Upsell
by LAUNCHTIP · launched
View in Shopify App Store ↗Reviews (131)
Fast and effective, Dan was able to resolve my issue!
I really like this app. It works well for our shop and doesn't overwhelm buyers with huge popups during checkout. It's noticeable enough for them to see other suggested items but isn't bothersome.
very easy UI to get a hold of, does everything my company needs to do regarding cross-sells, cart upsells and more. Highly recommend to anyone that needs something to start them off
Im Zeitraum, in der die App installiert war, waren ca. 300 Sitzungen laut Shopify auf der Produktseite. Abgebucht wurde dann direkt die Gebühr für 500+. Das ist mir zu Intransparent, wie die App die Zahlen erfasst. Leider keine Empfehlung
Developer reply ·
Hallo, vielen Dank für Ihr Feedback und wir verstehen Ihre Bedenken. Ein kurzer Hinweis: Offer Views sind nicht dasselbe wie Sitzungen in Shopify. Jedes Mal, wenn SellUp einem Besucher angezeigt wird, z. B. auf der Produktseite, im Warenkorb oder als Pop-up, zählt das als eine Impression. Ein einzelner Besucher kann dabei mehrere Impressions erzeugen, weshalb die Zahl höher ausfällt als die Sitzungen in Shopify. Mehr Details dazu finden Sie hier: https://www.launchtip.com/kb/how-much-is-sellup/ Bei weiteren Fragen sind wir jederzeit gerne für Sie da! Liebe Grüße, Chloe
Die Art der Abbuchung ist nicht transparent. Obwohl die App deaktiviert ist wurden innerhalb von 1h 300 Views erzeugt. Laut Entwickler wird nach Anzahl der Views abgerechnet. Für mich ist das fast Betrug und die App sollte als unseriös gemeldet werden.
Developer reply ·
Hallo Collory, Vielen Dank für Ihr Feedback. Wir möchten klarstellen, dass Ihnen tatsächlich keine Kosten berechnet wurden – die App war nur 3 Stunden installiert und es sind keine Gebühren angefallen. Unsere Preisgestaltung ist in unseren Tarifdetails transparent aufgeführt. Sollten Sie Fragen haben, steht Ihnen unser Support-Team gerne zur Verfügung. Mit freundlichen Grüßen, Chloe
We are not getting any upsell orders!!
Developer reply ·
Hey KBeauty, Thanks for reaching out. SellUp provides the tools to help maximise your AOV, but getting results depends on setting up upsells that make sense for your specific products and customers. If you're unsure where to start, try enabling AI mode on your On Page and Cart upsells, it'll automatically suggest relevant product pairings based on what shoppers are viewing. We'd love to help you get this working. Feel free to reach out to our support team and we can take a look at your setup together. Kind regards, Chloe
Easy to set up; quick and helpful tech support.
Excellent customer support to help troubleshoot a few small customizations and styling updates!
Really good. Once we got it set up we started selling more add ons.
Can't even begin to test the interface out if I don't provide payment information? What?
Developer reply ·
Hey there! Thank you for your feedback. While SellUp does require billing authorization, our free tier gives every merchant 500 monthly offer views to explore all features at zero cost, completely Free! Many merchants see significant revenue increases once they get going hence our fantastic reviews! Our smart upsell technology is designed to boost your revenue effectively. Feel free to reach out if you have any questions about getting started!
Great app to help our customers find the add-on products they're looking for. I really like that I can customise the add-ons for products individually, as this is something that really suits the products I sell. Support has been great- minor issue with my theme stopped SelUp working, but Dan had it fixed quickly giving me peace of mind.
Very happy with the app capabilities and how easy it is to use. It should really help increase our AOV
There's no way to save a new upsell anymore.
Developer reply ·
Hey there, Hope you are well. The save button should be part of the Shopify store's navigation header. You should see it when creating a new offer or editing an existing one with unsaved changes. Our support will reach out to you with a screenshot. Kind regards, Chloe
The interface is easy to use and the support is fantastic!
Really great addition to the website. I'm not tech savvy but was able to easily get it set up. Due to my store themes the colors weren't very clear but Dan from support fixed that and also improved some other limiting things on my website!
Very good upsell app - easy to use and made a sale moments after installing it. Also, had a small issue but got fixed by support within hours. 5 stars and shoutout to Dan!
Great support and a clean UI in the back end to produce something completely customisable in the front end. I've used launchtip products for years now and one of the first things I do when I download a paid app is to ask a question of support. I want to see if I will get a quick and clear answer before I commit to paying for it for the long haul. Launchtip products are usually incredibly easy to get to grips with, but in the event you do need support, they move fast and I can't find fault. Well priced, great service, quality products. You can install this app safely
This upsell and add-on app has been a game-changer for our Shopify store! It's incredibly easy to use and the customization options are fantastic, allowing us to tailor the upsell offers perfectly to our product range. And their support is top-notch – responsive, knowledgeable, and always ready to help. Highly recommended for anyone looking to maximize their sales!
So far this is the app we were looking for. I am not sure if there is a way to add products to the prouct page in bulk instead of doing it one by one.
Jag verkar inte kunna tillsätta varianter via CSV eller XLS? samt så kommer alla varianter in som dubbel, en över frakt och en under frakt vilket inte känns helt 100.
I just installed the app, but was very easy to set up very quickly and get an offer created to upsell.
We appreciate their expert guidance and support in customizing our website beyond the usual scope.
Customer service was quick and effective! My theme was a little weird not allowing some of the app functionality to work correctly and they even fixed my theme for me :) Thank you to the SellUp team!
Good
Developer reply ·
Hey Preloved Electronics. Hope you are well. We reviewed your account but see no support tickets raised or any other information surrounding this claim. SellUp is an upsell app which does not impact or interact with Google Merchants accounts. I suggest you reach out to Google to resolve this. Usually Merchant Accounts are suspended due to incomplete feeds, product type or missing contact data. Once your Merchant account has been resolved, we would be happy to assist you with the setup of SellUp. Kind regards, Chloe @ LAUNCHTIP
I had some issues at first because of using a third-party theme but with prompt response was able to get it rolling
Developer reply ·
Thank you for your review. We checked our support desk but you have not submitted a request. Some 3rd party themes can have difficulty working out the box. We always recommend official themes from the Shopify theme store. A support technician has now reached out to assist you. Kind regards, Chloe
I installed the application, and it's quite easy to use. However, the add-ons take too long to load on the product page (On average, it takes 30 seconds).
Developer reply ·
Hi Esme & Odrilia, Thanks for your kind feedback regarding SellUp. We had overwhelming traffic for the BFCM which caused a 1-2 periods of slow loading. We have now provisioned more resources and loading is back to normal. Hopefully SellUp can get to work increasing your AOV for the years ahead! Kind regards, Chloe @ SellUp
Great app and support. Would like a live chat but my issue was solved rather quickly.
This app is very easy to use and configure. It's nice that you can customize several pieces of not only the look/feel but also the content - you can over-ride the default text to make a strong call to action other than just Product Name. We had a few quirky things in our theme that were not working quite right but Dan had them fixed in no time. Highly recommend!
This app is working well for our needs and the support is timely and useful. We had a slight problem with the app working with our theme, but Dan looked into it and was able diagnose that it was a theme change need. Really intuitive app that will work well in most upsell situations.
Received 666 views in 30 days - and was charged $29.99 (that's the rate for 5,001 to 10,000 views in a month) - should have been charged $14.99 (not that we got any revenue from the upsell app) - I really cannot be dealing with these apps that overcharge v stated pricing then make it impossible to contact them. Suggest you look elsewhere for an app that charges the stated monthly fees
Developer reply ·
Thank you for your feedback. Please feel free to reach out to our support and we would be happy to look into this for you to explain the charges and billing cycles. Kind regards, Chloe
Great support and great app :-) Easy interface and quick to get started - Would recommend for anyone who needs more upselling
Had an issue with the Action Offer and Dan looked into it right away and even reached out to another app developer regarding overriding script. Dan also helped me stylise my On-Page Offer to better match my theme. Thanks a lot! Have just installed the On-Page Offer and hope it will help to upsell my products. The On-Page Offer thumbnail is a little small, and Dan helped to enlarge it slightly.
Love the app. I have gained so many additional sales. I have been using this app for a while now and I would highly recommend.
This app was very easy to install and with the little issue I did have, I received great service from Dan in support. Very quick and helpful!
Very effective features and pleased with the results so far. Only thing we wish we could add is a bulk offer option. Otherwise this is a great app once you learn how to leverage the features.
I really like this app. It's easy to understand and well done. Customer service is top notch. :) Thank you Dan !
We recently started using Sellup and needed some changes to better suit our website. Dan was really helpful! He was super quick to respond and quick to make the changes (all done within an hour of emailing support). Thanks team!
Fast support when a problem occurs (Dan has been very helpful) and overall a useful app (I use cart upsell mainly).
Great app! Amazing support, Dan helped with changing the style so it worked in with my website. So happy and would definitely recommend.
Gran atención al cliente. Resolvieron todas nuestras dudas muy rápido. Su app es recomendable 100%.
Asked for our buttons to match what we had on the website and the job was done, perfectly. Thank you so much!
The action offers weren't working but the support team fixed the problem promptly. They were also helpful in making style changes (re-positioning the cart offer to be in a more prominent location).
I haven't opened my store yet so this is a review on the install and customer support rather than anything sales related. The app was easy to add and straightforward to use, I requested a few minor amendments and my support ticket was answered quickly and professionally - Thank you Dan. Very happy so far and it does what i wanted it to do.
SellUp is a great app for upsells and Dan in support was super helpful in speedily resolving an issue I was having!
This app is great, it has led to quite a few upsells which is great. I had trouble installing one of the features on my site so I reached out to their support and it was fixed almost straight away.
I installed this app on our account and it works exactly how we thought it would. Dan, was great with support. He got the app working on our purchased theme from Theme-Forest. I would recommend this app to anyone needing more out of their Add-Ons.
I use this app so we can upsell to a customer at checkout. Unfortunately, it does not offer a discount functionality. And I have to look into another app so I can have multiple automatic discounts because Shopify doesn't allow that as a default and this app can't cater to it either. Dan was super helpful, though, getting the app to work correctly after I added it. It doesn't work right out of the box for 2.0 stores, but he had it working, as best as it can, within a couple days. Thanks, Dan!
Love this app easy to integrate, multiple display options and great support. Dan attended to any issues we had straight away & was quick to help us with the finer details to have our action offers how we were wanting.
Great and quick support for our shopify back end. Support fixed some bugs with our app setup and fixed with explanation on how to prevent similar future issues.
After what was an initial disappointment with the app, this was turned around quickly with a detailed explanation of how I could be helped. Whilst the app isn't quite what I am needing for my store right now, I am impressed with its simplicity and equally happy with the customer service. Bravo for persistence and not shying away from any difficulties.
FIrst pass this app did not work for our site template- and I uninstalled to move on... Dan in support contacted me, and within 24 hours, a developer had identified the issue and fixed the problem. We now have the app up and running (hey- who wants to add $15 ribbon to their flower bouquets?... : ) The app works very well and we are looking at other ways to use iton our site. Five stars! Thanks, Dan.
If you want to sell add-ons I would take a serious look at this app. Dan in support was very helpful and quick to respond.
Highly customisable, easy to use and a great support! I love how you can pick on which page the upsells will kick in (i.e. cart, post purchase etc.).
there are other apps that do the same function for 1/4 of the price. Do your research, I have moved away from this app
Developer reply ·
Thanks for your feedback. Sorry it didn’t work out for you on this occasion. We have helped 1000’s of merchants generate a considerable amount of additional revenue. Our generous free plan helps merchants add additional revenue without spending a penny. Whilst we feel your review seems extreme, you are welcome to your opinion. We wish you the best of luck in future. Kind regards, Jess @ LAUNCHTIP
When contacting support regarding a collection page feature change on the update, Dan from the support team addressed the issue to the developers and kept me in the loop. Within five hours he was able to let me know that the developers had resolved the issue and updated me with a photo of future update plans.
the best Upsell app on shopify by far on shopify apps, if you are looking to double and triple your sales this app will do the job. The support team are very responsive and fast. The app functionality are perfect.
Issue after issue with this app. We were able to fix one thing and we found another problem that we need to deal with. Not sure if it's worth wasting the time.
Developer reply ·
Thanks for your feedback. On this occasion, after our developer checked this Merchants store, there were considerable JS console errors with the published theme preventing apps from loading correctly. We suggested the Merchant seek the help of an Expert to resolve these issues. Minor issues such as styling and positioning are addressed in our Knowledge Base and fully supported by us on paid plans. Kind regards, Jess @ LAUNCHTIP
I installed the app and followed all instructions. The upsell did not appear on the product collection I selected. I then hardcoded the provided snippet. Still no upsell shown on my products.
Developer reply ·
Update: The issue has been detected on an edited version of the Symmetry theme. The edits are a result of the Bold Subscription App causing JS errors in the console. On the original version of the theme, SellUp and other apps are loading correctly. I have provided this information in a support ticket. Kind regards, Dan. Hey there! Thanks for your feedback. Upon checking your store, the issue is with your theme blocking our app. As we have no prior support requests from you, we have gone ahead and reached out. Whilst this can seem a frustrating and stressful experience, this is simply unavoidable from time to time with certain stores. Thankfully you will see from our great feedback that once it works for you, we’ll get that frown turned upside down! :)
The app works great and the customer service is super helpful. They helped me with a custom request and exceeded my expectations. Thank you lots! recommend 10/10 Best from Cologne, Germany
App adds a lot of value for upsells. Support has been great - Dan particular provided a lot of quick support when handling our queries.