Zamage
United States
Reviews (11)
Juozas was great! Helped me figure out step by step setting up my subscription deal.
Amazing Support! I love the app.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Amazing app, brought in so much more extra revenue.
Strong Sales Onboarding, Disappointing Ongoing Support The initial onboarding experience was good and very polished. Everything sounded great, the platform seemed powerful, and expectations were set well at the beginning. However, once I was fully in the contract and working day-to-day with my assigned success manager, the experience declined. My success manager often seems uncertain about how to use or explain the system, especially when it comes to more advanced or newer features. Many questions are met with “I’ll need to ask someone else,” and follow-ups rarely result in clear or actionable answers. To be clear, I did understand I was entering a contract, so this isn’t about being misled on terms. My frustration is purely with the level of ongoing support after onboarding. For a platform at this price point, I expected more consistent, knowledgeable guidance beyond the sales and onboarding phase.
The Cart does not send ATC data over to Klaviyo resulting in thousands of dollars in lost revenue. Still cant get any support from them to fix this issue.
Developer reply ·
Hi there, We’re really sorry to hear about the trouble you’ve experienced with ATC data not syncing with Klaviyo, that’s definitely not the experience we want for our merchants. We understand how critical this kind of integration is, especially when it impacts revenue. Our team is actively looking into this, and we want to make sure your concerns are properly addressed. If you haven’t already, you would have an email from a member of our team to support you further. Thank you for your patience, we truly value your feedback and the opportunity to make this right. 💬✨
This app continuously submits the order into Shopify under the wrong location causing issues. Been on with support over two weeks and still no correction. Inventory nightmare!!
Developer reply ·
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with order syncing to different locations. We understand the frustration this has caused. I want to assure you that our team has thoroughly checked everything on our end and we are now working closely with Shopify to identify the root cause of the problem. Our goal is to find a solution as quickly as possible to prevent any further disruptions to your inventory management. We appreciate your patience and understand that the experience you described is not acceptable. If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly. Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service. Regards, Team AfterShip
Adscale is by far the best app that we have! It makes Facebook and Google marketing easy. Frank & Rafael offer amazing customer service including answering any questions we have and overall strategy. Its a must have app!
Amazing App! We gained over 5,000 new emails and sms on our first campaign! Highly recommend!! Customer support is amazing and answered every question i had to make sure my campaign was successful!
We spent days working on our design only to find out the "Add to Cart" items don't add to cart. They recommend custom coding. Pretty much defeats the whole purpose. Uninstalled!
Developer reply ·
Zac- apologies for the delay in response here. I actually recall this review, and remember that their was an issue with your theme. We'd be happy to help fix it. Free re-trial, and we'll refund any amount spent. Feel free to email support@getshogun.com and ask for Nick. Thanks. - Nick (Cofounder, Shogun)
The Roi Postscript gives you is amazing and there customer service is the best! By far one of the best and easiest apps out there!
Awesome app and customer service!
