STRAYE
United States
Reviews (16)
We switched to AddressHero after using another address validation app, and the difference has been night and day. The dashboard is clean, the analytics are actually useful, and setup was incredibly easy. We finally have real visibility into address corrections, error rates, and the impact on support tickets. It has already saved us time and money, and the support has been excellent. Highly recommended.
We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business. The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they adapted quickly and even delivered custom solutions where needed. We've now processed a significant number of live international orders across multiple countries, and the customer experience has been excellent. Landed cost calculations are transparent, the DHL integration has worked well, and we finally have complete visibility into our international shipping costs. One of the biggest advantages has been taking ownership of our international shipping stack. Having our own DHL account gives us full visibility into transportation costs, allows us to negotiate directly with the carrier as our volume grows, and gives us much greater control over our international business instead of relying on a closed ecosystem. Every question we've had has been answered quickly, and the support team has been willing to work through real-world operational scenarios as they came up. If you're currently using Global-e or evaluating international checkout solutions, I highly recommend taking a serious look at Zonos. Owning your international operation instead of outsourcing it has been a major advantage for our business.
The app is useful if you take the time to understand and configure the rules correctly. Managing the messaging shown to customers when a checkout is blocked is important, as the default language is too soft for effective deterrence. One major drawback is the lack of visibility into who is actually being blocked at checkout. All blocked users remain anonymous, so you only see aggregate counts rather than actionable detail. Greater transparency here would significantly improve the product. Lastly, you can edit what the blocked customer sees by searching the language for "Decision rule block"
Always reliable to fix things when the heat is on.
Developer reply ·
Thank you for your great review. We are glad to hear that you can rely on us when it matters most. Our team works hard to provide fast, dependable support, and it is rewarding to know that it makes a difference. If you ever need anything, we are always here to help.
This app did nothing I expected it to do.
I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.
Oli is extremely helpful, going beyond what you think his responsibility would be. World-Class. This app solved al lthe problems we had with multiple other apps in this space. Pre-Order isolation was key for us, and they pulled it off.
We use and like Upcart, however the Support is ghosting us, and appears to requires a Slack account rather than their in app support
There is no other Filtering App that even comes close to how clean and fast this one is. I've tried a lot of them. This app won't turn your URLS into a bag of shit. Chris in customer service performed with a diligence I have never experienced before with Shopify apps... followed our design instruction to a T. Highly recommended!!!
Nice little app with excellent support! Gordon even bounced around our code to some metafields I had created that were not making it to the checkout. The addition of similar styles to our PDP page has improved the navigation of our site quite a bit! I highly recommend this app... lots of simple possibilities for a complex problem.
Developer reply ·
Thank you for the kind words! We are so pleased to hear you are finding the app useful, with the added metafields and similar styles improving navigation and the shopping experience. Excellent support and simple solutions for complex problems are what we aim for. We greatly appreciate you taking the time to provide such thoughtful feedback. It means a lot to our team and motivates us to keep refining the app. Thanks again for being a customer!
You will make a lot of money with this app, and pick up a lot of subscribers as well. Support is excellent, and in real-time in my experience. Can't ask for better than that!
We were tired of our premium welcome codes taking customers below the free shipping threshold. Sorry Customers! But it was a double discount all day long and unsustainable. Everyone in the past got a real good deal. But now with this app, we are protected by Shopify's lame approach to their discount code sequence. Once you install it, don't be afraid to contact Yavor. Once you do contact him, don't leave your computer, because he will most likely fix your problem and ht you back in 5 minutes. I never had support that like that before, I can't wait to watch my conversion rate... something positive in 2021 finally happened. Go with Shop Doctors. Even the price is right for a doctor.
Developer reply ·
Thank you for your amazing review :) Please don’t hesitate to reach out whenever you need help! Happy Holidays!
Ozzy and the Schema Plus team were very responsive to getting this set up and getting this aspect of our site up to par. Thanks!
Made 10k after 1 week on this app... even before we had to pay for it. Great support too. Highly recommended to extend Shopify discounts.
This app worked like a charm. Support was excellent too. Highly recommended and will help your conversions. Go get em...