Arcadia Publishing
United States
Reviews (8)
An excellent, cost-effective, and easy to use loyalty solution that instantly improves CLV and ROI. Smile's customer support, especially Hannah, is one of my favorite features of this app. They are prompt in responding to any questions I may have and their instructions are clear, easy to understand, and thorough. A big shout out to Shelby for their support. You cannot go wrong with using this app in your Shopify store.
Developer reply ·
Thank you so much for this incredible review! 💛 We're thrilled to hear that you’re finding value in Smile as a cost-effective and easy-to-use solution. It means a lot to know our support team has made a positive impact, we’ll be sure to pass your shoutout along to Shelby! 😊 We truly appreciate your recommendation and support! - Smile.io Team ✨
Frank is freaking amazing! His support was excellent. He helped me get my TikTok Shop up and running in minutes. Don't waste your time with the default Shopify TikTok app. Use SPL's app and you will save yourself a lot of hassle.
Alex and Ashley do an amazing jobs with customer service! Love this app and their world-class support. A+
Developer reply ·
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
This app is great! It helps our store easily to get into compliance with various privacy laws and regulations that are constantly expanding and changing. Also, the support agent, John, with Consentmo Support is excellent! He always responds so quickly to any concerns or issues I may have while configuring this app. It is great to have a quality app pair with stellar support.
Developer reply ·
This review made our day! 🎯💬 It’s awesome to hear that the app supports your compliance needs and that John is making your experience even better. Thanks so much for your thoughtful feedback! 😊
I had to change my review, as the Shopify Marketplace Connect support are unable to resolve an issue with their app not being able to submit our listings to the Walmart Marketplace. Their support team gave me the runaround trying random configurations in the Shopify Marketplace Connect app before informing me that "listing your items on the Walmart Marketplace is not their problem and reach out to Walmart Marketplace support resolve the issue". Listing items on the Walmart Marketplace was not a problem until I installed the Shopify Marketplace Connect app. Now we are unable to list our products in a marketplace, as the Shopify Marketplace Connect app corrupted our ability on the Walmart Marketplace to do so. Beware before installing this app, as it will negatively affect your business and support will be unknowledgeable and unwilling to assist you!
This app is highly underappreciated. Elevar is more than a server-side conversion tracking optimization app. Elevar also provides support with GTM tags, installation of tracking pixels, and integrations of your Shopify store with Google Analytics event tracking. Their support and documentation are truly world class. I've attended two of Elevar's conferences it is very evident by listening to the content of the presenters that Elevar rubs elbows with those on the cutting edge of ecommerce. The founder of Elevar recruits only the best analysts and marketers in the world, so their depth of knowledge on conversion tracking and marketing are second to none. If you want to take your ad marketing, analytics, and CRO to the next level while future proofing your website from increasing client browser restrictions, I highly recommend installing this app. It is a no-brainer and your marketing teams will thank you!
This app has enabled us to integrate Shopify preorders with our legacy ERP. The ability to defer charging customers for preordered items until we are ready to ship is an amazing feature. We also love the feature that allows customers to manage their order's preorders themselves. Another great feature of this app is the ability to prevent preorder items from being mixed into carts with non-preorder items. Lastly, the best part of PreProduct is their amazing support!!
Amazing customer service and support! They respond within literal minutes to any inquiry I've made, and provide solutions!
Developer reply ·
Thanks for taking the time and leaving us a review, Christen. 🙂 I am happy to hear that you are enjoying Shogun and having a good experience with the app and the support team. We do try to ensure that we help provide resolution in a timely manner as we understand how important that is. Please don't hesitate to reach out to us if you bump into any issues. Sweetan | Client Services Shogun Page Builder