BoxoUSA
United States
Reviews (8)
The team at Monk goes above and beyond to support their users. The app works flawlessly. I am able to run many types of promotions including free gifts, upsells, cross sells, buy x get y, and more and they all work well. I recently ran into a unique issue where a customization to my store was conflicting with how Monk operated. The support team at Monk could have easily told me it was my problem and left me out to dry, but that's not what they did. I feel like I had the entire company at Monk helping me get my issue fixed, including the founder. After some troubleshooting we got the issue figured out and I am happier than ever. You will not find a support team like this anywhere else.
We use this app to manage backorders and back in stock notifications. The support team is extremely helpful, specifically Helen, when it came to customizing the app to meet my company's needs.
I have used this app on three different Shopify stores. It has made invoice customization and printing much easier for my team and customers.
Developer reply ·
Thank you for sharing your experience across multiple Shopify stores. We’re pleased to hear that the app has simplified invoice customization and printing for both your team and customers. Your continued trust in our solution is greatly appreciated.
I am liking this app so far. It is very easy to set up and when I needed customizations and help, customer service was quick to respond.
Developer reply ·
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
This app has been very helpful so far. The support team is very responsive to messages and made custom adjustments to the look of our back in stock form and button as well.
I am very happy with this app so far. I have tried other search and filter apps and this one is very simple and easy to use in comparison. Their support team was very quick to customize the UI to match my store as well.
The team at Robust is very responsive and I am a big fan of the UI of their app. The ability to open sales orders in Netsuite directly from Shopify is a very good feature. There is a wide variety of customizations that you can do and the app is very straightforward.
Developer reply ·
Hello It's great to hear that you've had a positive experience with the team at Robust and appreciate the user interface of their app. The seamless integration between Shopify and NetSuite, especially the ability to open sales orders directly, seems to be a valuable feature for your business. The availability of a wide range of customizations is also a significant advantage, allowing you to tailor the app to your specific needs. The straightforward nature of the app likely contributes to a smoother user experience.
We have a somewhat complex shipping setup that combines freight and small parcel shipping. This app has simplified running accurate calculations at checkout for our customers. The primary reason we went this route was the ability to integrate our shipping broker. The support that the ASM team provides is great. Burt and others have helped us get up and running. Thank you
