Secret Sofa
Australia
Reviews (11)
This app is very easy to use, with a simple and UI that is easy to understand. The bulk upload feature is also a great time-saver. You can easily set different delivery fees based on different products, states, and postcodes, depending on your requirements. The customer support is excellent and very responsive. They are quick to resolve any issues and provide helpful assistance. Highly recommended!
I reached out looking for help to fix the duplicate pre-order notification. Helen was very helpful. She gave timely updates, and the dev team quickly helped solve the issues. Thanks to them.
The support team is very helpful. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us. Best regards, Storeify Team
It's a very good app. Easy to set up. It's a very good support team and solves the issues very quickly.
It's a very good app. Easy to set up and there are a lot of functions that are suitable for the website. It's a very good support team. They are quick to help to solve any issue.
It's very good APP. Easy to set up and support team is very quick to help to solve the issues. We can do the multi-announcements and countdown bars. Very helpful.
This app is very easy to set up and is truly the best. The customer service is very quick and very quick to help to solve the issues. This app can easily to customization. It is very good function.
It's a very bad app. When I install this app, this app effect the website is blank. The support team cannot help to fix it and just send me the general answer.
Developer reply ·
Hi Secret Sofa Team, Aroll here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔 Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the images to disappear. Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong. Happy to offer you any help you need here. So sorry again for the hassle. Please let me know if you have any questions. Cheers, Aroll
It's a very good App. Easy to work with my store. The very good support team and help to check questions and fix them so quickly.
Developer reply ·
Hi Secret Sofa team, Thank you for taking the time to leave such wonderful feedback! We felt very appreciated after hearing your kind words and we are happy to know that we could help. We will strive to deliver great experiences consistently. Please do not hesitate to reach out anytime. It is always our pleasure to assist! Again, thank you for being our cherished customer, and hope your experience is always awesome at Boost. Kindest regards, Boost team
This is an amazing free app that offers great flexibility to customise products in a range of different ways. For our use, it allowed us to assign multiple characteristics to single SKUs in a convenient manner. It also allowed us to combine over 160 product variants as product options as a single product. The app initially takes some getting used to, however it is well laid out and reasonably easy to use. Additionally, the support team were very responsive and helped add some customisations to get the app working in a specific way that suited our store. The only addition we would love, would be the option to set Variant Images within the app so each product option has a linked image, however given the flexibility the app offers, it's still fantastic!
The app is simple to run, has a great user interface and allows you to set up more complex promos which other apps aren't able to do (the big one for us was a tiered spend and save that allowed you to set your own triggers and discount types!) Gavyn from the support team was very helpful in setting up and ironing out any issues - we did have a slight issue with the mobile checkout button not working at first but it was fixed probably within an hour of chatting to support. If you need help setting up the cart integrations/custom code (we did) definitely contact them as they are 10/10. Will be using for any and all future promos!
