← Merchants

Back on Track USA

United States

Reviews (7)

★★★★★
Shopify

Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend! Updated August 2026 - now using on our B2B site too. Excellent product!

on CreditsYard — Store Credit · About 3 years using the app
★★★★★
Shopify

This app was exactly what I was looking! I ran into some code issues on my shop's end, and their customer service team was able to quickly fix my issues and were a huge help. Highly recommend! 7/14/23 - We have been using this app with no issues, but some changes we made broke it. I reached out to support, Andy was able to fix it right away. Great support staff.

Developer reply ·

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best Regards, Linda

on Ordersify: Restocked Alerts · 10 months using the app
★★★★★
Shopify

We've been using UpPromote for a few months now, and the support is really impressive. Questions get answered right away. It's great.

Developer reply ·

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

on UpPromote Affiliate Marketing · 4 months using the app
★★★★★
Shopify

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

on REVIEWS.io Product Reviews App · 9 days using the app
★★★★★
Shopify

We needed a little extra help from support to get it working. Their response was quick, and it's working perfectly now. I recommend this app.

on EasySlide Accordion tabs & FAQ · 7 days using the app
★★★★★
Shopify

Richcarde has been very helpful when we need help with anything. Customer service response time has been very good, and they have seen any issues through to resolution.

on POWR Contact Form Builder · 6 months using the app
★★★★★
Shopify

This is exactly what we were looking for on our FAQ page. We can now organize all our FAQs in a well laid out and well branded page. The team was hugely helpful in all my questions. Highly recommend.

Developer reply ·

Happy to see such satisfactory review. Glad to hear that app exactly met your needs to elevate your support experience.

on HelpLab FAQ Page, Product FAQs · About 23 hours using the app