Proformance Supply
United States
Reviews (6)
The app has worked perfectly for our storefront needs. Its customizable by product/collection. Support has resolved any and all questions that have come up within several minutes to a few hours. Support goes above and beyond. I have been using the app for several years, and both the app and support have been consistently awesome!
great customer service, app works seamlessly.
Developer reply ·
Thank you!
The app used to be great. Earlier in 2024 some changes were made. Occasionally the app wont show the discounts. Support does not clearly explain how to fix, and their team does not fix what they broke, what was working just fine. I will change this rating back to a five star, once they figure out what they had. I had previously wrote: fast, excellent customer service. have had the app for over a year. whenever i update my theme i contact support via chat and they reinstate my discounts showing on the cart page in just over a minute. very responsive. highly recommend it!
Support from the Theme Updater team is excellent. Thanks for taking the time to update our theme with all of the customizations on an existing theme version.
Developer reply ·
Hi Proformance Supply team! Thanks for the review - we are happy that Theme Updater is part of your theme's update process! All the best, Out of the Sandbox
The support is phenomenal within this app. I have struggled so much with GMC accepting our feed. So happy the creators of this app stand behind their app. They were able to diagnose my issue and walked me through setting up a custom profile. Wonderful support and they make the time to find the problem. Very patient to help with the fix. THANK YOU!!
Superb customer service. The team is responsive, fast, and very helpful. I was using another app and wasnt seeing the results I wanted. Switching to Discount Ninja was the best thing for me! Highly recommend.