SwapUp
Australia
Reviews (9)
still monitoring the performance, but the support is very helpful so far
The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.
Developer reply ·
Thank you for your feedback, If you will allow, we have reached out to organise a call to go through the steps of listing on eBay. We are committed to resolving issues as quickly as possible and improving your customer support experience. Nikki
Easy to use, beautiful look. Wish the powered by Loox branding is not everywhere once we subscribed tho
Very happy with this app! Can do literally everything I can think of. When I made a mistake with my workflow, the team not only helped but also gifted me some extra credit to rectify the issue. Super responsive team. Would highly recommend!
App works seamlessly with lots of flexibility around the widgets, review requests, etc. Great support by Holden and team. Would highly recommend!
Incredible support. We needed to customise the wishlist to integrate with another app we have, and Alex was very helpful and patient with our requests. Thanks, Alex!
Developer reply ·
You're welcome. Thanks for taking the time to leave a review and for being a pleasure to work with. All the best. Cheers
Used app to install sales pop up. Eva from the team was very helpful and even offered to get engineering team to customise an element of the app for us. Awesome support!
Absolutely love this app. Does everything we need and more at a reasonable price. Didn't realise how useful it is to know all the search terms that your customers use - not just the snippet from Shopify. The filtering functions are so flexible. So glad to found Nikita and team. Highly, highly recommend!
Great app if you have non-unique products. Reasonably priced. Awesome support - super quick and knowledgeable staff (cheers, Omar!)
