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Eyefood Factory Switzerland

Switzerland

Reviews (9)

★★★★★
Shopify

UPDATE - TO READ The app currently suffers a major bug which not allows clients to convert their points, use their promo code and enter their birthdate to get bonus points. This has a major impact on sales that involve loyalty features. I have been told by customer service that problem is know and impact many stores and because of Black Friday/Cyber Monday 'they are very busy at working on other apps'. Hence they cannot give us a timeline for a patch. So guys, you recognise your app is not working an most of your clients stores, that black friday and cyber Monday are at the corner and your are not making a patch a priority ? ....what else do you need to shake up your dev team ???? I strongly suggest other stores not to install this app while the bug is there. For your info, the last issue I have reported more than 12 months ago has never been resolved too as the 'dev team was busy with other apps at that time too'. It seems that BOLD let this app die... A good app. Does the job with POS integration on top. It is just very frustrating that BOLD advertise the app is fully traductible if you subscribe to their plans but in fact, they forgot few sentences and words. Ie, the tiers explanations (very important part of the loyalty program) is in English (btw, with A GRAMAR mistake: SPENT instead of SPENT....no comment), but when you go to the Translation tab of the Backoffice, you cannot change. 3 stars because it is now 3 times I am telling them that and BOLD only answer is : "here is a link to find paid developers that can translate that for you"...Sorry? Did I miss something here? I have to pay for a dev mistake that you cannot correct ? First time I am leaving 3 stars to an app but this what happen when you talk to a wall. So if your website is not in English, remember that paying to have the translation feature...won't give a full traductible app...or you have to pay for extra dev.

on SC Loyalty Rewards · Over 1 year using the app
★★★★★
Shopify

Very easy to setup and such a lifesaver. It is literally one click to setup and then the job is done automatically. We already needed to restore some of our products after an error during a massive CSV import/change. Price is really affordable. Love the piece of mind.

on Rewind Backups · 4 months using the app
★★★★★
Shopify

I was really doubting about the reviews as this app is literally just a button to turn on. So does it wok ? Yes ! As explained by the dev, do not look at an improvement of your speed score as the app is preloading the links before visitors clicks on them...and to be honest, that is the real speed test. My website has heavy product pages because of some customisation and HD pictures. This app literally speed up the products list which is the most important for me. I noticed a light improvement on the product page but I still have to optimise the pictures size so I expect to see a good difference too. Then I use few other apps that are loaded only once the produc page open so this app won't do anything (I will have to optimise the js for that). Anyway, let's be clear, free, one button to press and real life speed optimisation. Good job guys.

on Booster Page Speed Optimizer · 14 minutes using the app
★★★★★
Shopify

Superb step by step workflow to easily cerate your label and the logic that come with. Plenty of easy to understand options. I was looking for an app with which I can create my labels instead of using the ones that are usually provided (not always really beautiful and mostly in English). With this app, you can create your own text label and customise size font, background size and colour, position etc. Everything from one place. I also uploaded my own image (Made in France) in one click and adjust the size and position directly from he interface. The bets part : you can use the app with two labels for free (which I did) and I am know deploying this app on all my websites, and will switch to the very affordable plan to start playing with the rules for my websites that need more advanced settings. That being said, if you just need 2 labels, you can use this app for free and relax knowing that if you need more, no need to change app : everything is here. Good job guys !

Developer reply ·

Really appreciate your detailed feedback and hope that you will keep supporting our app. And yes, those who need 2 labels on their websites can use our Product Labels Pro app for FREE :d. Those who need more can also upgrade to a paid version to get more exciting features. Enjoy!

on TA AI Product Labels & Badges · 9 minutes using the app
★★★★★
Shopify

V2 Rocks ! Guys, trust me, I tried them all and realise there is 2 categories of app (and wish I had someone telling that in a review !) 1. Apps that will send the info of your page to a server first, then translate it, and then send it back to your website. They are slow, limited and it is very difficult to customise bad translations. 2. Then you have apps such as Langify that offer a translation using Shopify API and so translate your website ...on your Shopify server. It is fast and full of bonuses. I mean if you read this review, it is because you need to translate your website, and let's admit , it suck as you may not speak the other languages and you have to redo the job a 2nd time...not exciting. I am going to give you two reasons to install at this app. I am saving you time guys : - Cool you want to translate your pages...but what about the clients' email notifications ? Did you thought about them? I didn't it immediately and realised it too late ahahah Langify is doing it for you and in 2s. - You are using some custom apps like Bold Loyalty program etc. These kind of apps are tricky because not displayed on your pages directly so other translation apps won't see the text. I discover that Langify is offering a custom translation feature where you can type the text to translate and it will do the job. Easy ! Pricing is also top of the pop. It cost me less than $20 in extra credits to translate my website in German and English. I mean it is nothing, especially when you know that com agencies will charge you a minimum of $5,000 to prepare a non-shopify website for just a 2nd language (and you still have to do the translation). Support is also very reactive. You may need them if some apps a tricky to translate but to be honest, they can go chilled out on island somewhere and drink cocktails as their app is working perfectly and is self sufficient :) :) Take my $20 guys and have drink for me, you have done an amazing job with this V2 of the app !! Forget the wingers in other reviews : v2 is what you need, v2 is fully integrated to Shopify and v2 is fast, super fast because... it is your Shopify server, it is Shopify translation at the end. Simple.

on langify ‑ translate your store · 8 days using the app
★★★★★
Shopify

Ok, now we are talking guys. One thing you need to know (and it is maybe the reason you are here), is that Shopify got some limitations on the search engine feature (and/or some themes). So if you want your clients to find your products not just by their titles or types, you need and app like that one. With Searchanise, you can basically add keywords in your tags and the app will even learn from the behaviour and mistakes of your clients and will start to build its own database of keywords (but no worries, it won't mess up your tags) The reasons I picked that one (after many other trials) : - Easy integration on the website in two click. Works perfectly on desktop but most of all on mobile (80% of your traffic). It doesn't mess up your theme so no risk to try it. - It is not slow and the search results page is fully configurable. You can also decided of the style of the instant search design. I like it with 6 products on desktop. Not joking, clients can browse my website's products and categories just by using the instant search feature if they want. - You got a back up widget that you can display if your store doesn't not have a search engine, or if you just do not want it. Good to have - Think ahead if you have to translate your website in a near future. I mean, I haven't see another search app that can be translated in more than one language (if they can!). Here, you can connect to Langify and so make it in any languages. So think about it if you need to offer your website in more than one language. BTW, Langify is the best app you can find for translation. V2 rocks ! - you have many other integrations such as Wishlist (=it will search your clients' Wishlist too), etc. For my next website I will prioritise the ones that connect to offer a fully integrated experience. - You have plenty of other options such as synonims, black list etc. I am not using them (yet) but I assume it can be great for some websites. But the one I will start to configure this week is the one to showcase the product within the search tool. - I didn't realise it was compatible with Kit. I cannot use it for that website as my client is French (and Kit not keen to speak French yet), but I will use it for my other aussie client. If you have a small website (small catalogue) and no time, give a try to Kit, because once it is connected to an app like searchanise, this little PA will do the full maintenance of your website. Anyway, there is only few apps on the app store that are so well connected to others. Trust me, there is nothing more frustrating than installing your new search bar app, spend time to configure it and then 2 weeks later discover you have to switch to another because your new Wishlist app cannot communicate (ie) lol. Ah. The support. I needed them to adjust the design of the results page. Super fast, super polite and efficient. I didn't start with that point because let's be honest, I am not installing app to test the support lol and I think it is better to tell why I picked this app rather than than how they help me because I do not have the knowledge ;) I want and app that can be configured by myself at 100% and just ask support for the fine tuning. When you can achieve that, it means you have a very good app in your hands. And it is the case here guys.

on Searchanise Search & Filter · 13 days using the app
★★★★★
Shopify

Outstanding support from Melissa and the team (quick to answer and to publish the app). I am not going to lie, you do not really need their help as the creation module is so easy to use and so well integrated with shopify. The longest part was to create my Google and Apple dev account :) and even for that, Shopney has a tutorial to help you even if it is not part of their product. Their support page is really, really good. I was hesitating to add an app as a sales channel because of the cost and the workload related to the deployment (and I never did that before !). I was looking for a solution that can connect an iOS/Android app to shopify in order to have a 'maintenance free' extra sales channel. Indeed, I didn't want to manage a separate 'store' on app with a separate cart, products, collections etc. Shopney is a perfect solution. The reason I wanted an app ? The possibility to send push notifications to increase sales (much higher conversion rate than emailing). I am convincing my clients to download the app by offering pre-orders only trough that sales channel. If you consider an app too, it is important to have an 'exclusivity' on it as themes for shopify are really mobile friendly now and can compete with an app. That being said, people are more keen to revisit your store when they have an icon on their phone : it is always there, near their fingers. Get back to shopney, I was surprised by the possibilities offered by the entry level plan but also the real 'app feeling' in term of customer experience. Unlike other similar shopify apps, shopney lets you play with many design options, product integrations etc. I found the 'basic' plan offers you everything you need to have a pro app : Google Analytics and FB tracker integrated, push notifications, drag & drop connections with collection/products and many design options. The two other plans are, from my point of view, too expensive and except for loyalty program integrations and a little bit more design modules for the home page, I cannot see the value to upgrade (at my level). Anyway, good news for people with the same needs than me: the 'basic' plan is really doing the job ! I really like the fact you can almost change everything (design, wording, menu) in LIVE without re-publish your app. Very convenient. Also, as a shopney user, you can have for free the shopney shopify app to add a banner to promote your app on the mobile version of the website. Pretty cool and you save $$. Do not forget to add it ;) Note: Just be careful with some themes that are not going to display your full collections if you have more than 20 items (ie: TULPAR). I discovered that after publishing and I will have to fix it with an update now. CONCLUSION One of the best solution you can find (I almost tried them all) to quickly add an APP sales channel without spending $15,000 or fighting with low cost dev and extra cost to keep your app updated with iOS and Google. $75/month may sounds a lot but trust me, it is really affordable if you consider the maintenance free solution you will have, the higher returning visitors rate and the additional sales thanks to the push notifications should. Think about your average basket or product price and you will see if it is easy for you to cover the extra monthly cost (in my case, I just need to sell 1 product a month to cover the cost of the app, very reasonable and achievable)

on Shopney ‑ Mobile App Builder · 2 months using the app
★★★★★
Shopify

The dev team managed to fix the app and it is now working very well. It is an App with a great potential as it is one of the only focus on the POS side of Shopify, and so will not mess up your online store with any integrations. The fact you can define a free km radius and then a cost per km above is really convenient. You can still apply a discount on the Shipping Item that will be created by the app if you want to offer for free the delivery (big order for example). Great option. The dashboard in Shopify is quiet simple and so easy to use. You can mark the delivery in progress, perform or cancelled. It will be nice to have a translation feature in a near future especially because the item created by the app in the invoice is in English and the name cannot be edited in POS or Shopify. Great app and great dev team.

Developer reply ·

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

on Webkul Local Delivery · 12 days using the app
★★★★★
Shopify

Ok, I have tried many Wishlist modules before I decided to use that one. Unlike other it is affordable (the lowest plan will remove the branding) and straight forward for installation (...and I have a 'complicated' theme) I like that the link in the menu is displaying in real time the number of items in the list (without coding anything !). The discreet pop-up message at the bottom of the screen to confirm you added a product into your list is really a great dynamic/pro feature (you can see the visual etc). The support will also help you to integrate an icon if you need, they are very reactive and friendly. Still missing some customisation features such as the buttons' color of the 'share' pop-up but no big drama as all other main screen and features are fully customisable. The email template of the 'share by email' is not configurable for the moment too. I am not using that feature, what was important to me was the alert email for low stock (and that one is all good). The dev and support is really good so I am sure they will 'patch' this soon. I strongly recommend you to give a try as it will save you time and do not be lazy if you need few cusotmisation :) : send them an email and meanwhile work on something else as they will help you very quickly. There is no magic app that match at 100% of your needs or your theme (except the very basic one...but this is not what we are looking for, isn't it ? :) )... even if this one is almost perfect.

on Wishlist Hero · About 1 month using the app