← Merchants

Prisma Lighting

United Kingdom

Reviews (10)

★★★★★
Shopify

Emily's customer service during the installation of the Avada SEO app was exemplary. From the outset, her approach was both professional and insightful, ensuring a smooth and efficient setup process. Emily demonstrated a deep understanding of the app's functionalities, offering tailored advice that aligned perfectly with our specific needs. Her responsiveness to queries was outstanding, providing clear, concise answers that facilitated a seamless integration. Moreover, Emily's proactive suggestions for optimising our website's SEO through Avada's features were particularly valuable, reflecting her commitment to going above and beyond in her support. Overall, Emily's assistance was instrumental in maximising the benefits of the Avada SEO app for our business, making her an invaluable resource for any team looking to enhance their online visibility.

on Avada AI SEO Image Optimizer · About 1 hour using the app
★★★★★
Shopify

Victor Sorted all of my customisation out without having to over explain anything. We have been extremely impressed with the level of customer service provided by Judge.me. They offer customization options and are significantly more cost-effective compared to our previous review platform we used. In addition, their system is able to accommodate reviews for individual products, which has been a valuable asset to our sales efforts. We highly recommend Judge.me for their exceptional service and capabilities.

on Judge.me Product Reviews App · Over 1 year using the app
★★★★★
Shopify

I have been using Simprosys for some time now, and I believe it is the most valuable application for a Shopify store that utilizes Google Shopping ads. It deserves a five-star rating.

on Simprosys Google Shopping Feed · Over 3 years using the app
★★★★★
Shopify

Arya provided outstanding customer service. I was keen to offer discounts to my customers who had abandoned their shopping carts, and I desired a straightforward solution. This app met all my requirements perfectly, earning a five-star rating from me.

on Cartly Abandoned Cart Recovery · 13 minutes using the app
★★★★★
Shopify

This is much easier than manually uploading your products to Amazon or eBay. Once you become familiar with the user interface, it is not so difficult to use. It is a convenient app for me as it only lists products that are in stock. This makes it much easier for us to honor our shipping policies. The customer service department is always available to answer any questions, with a very short wait time for a response.

on Shopify Marketplace Connect · About 1 month using the app
★★★★★
Shopify

Garlic, what a legend! Fantastic customer service and understanding with my requirements. I don't know why i didn't install this app earlier, it makes so much sense for my store. Highly recommended 5+ stars

Developer reply ·

Hi Prisma, This is Bernice from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Bernice Ali Reviews - Product Reviews Support Team

on Ali Reviews: AI Product Review · About 3 hours using the app
★★★★★
Shopify

One of the best apps on Shopify! I have used other options apps and found them to be overly complicated and slow. Infinite options are non of the previously mentioned. Once you understand how to apply your options, it is straightforward to use, and you have everything you need in a concise format. The customer service is excellent as well. They usually get back to me within the hour and go into great detail to help resolve any issues. 5 Stars highly recommended

on Infinite Options · 5 months using the app
★★★★★
Shopify

WORKED A TREAT! Don't have any worries just download the app. I have been using Shopify for almost two years now using multiple apps. I am always cautious about downloading apps on my site as I have had so many problems in the past. But I can honestly say this is by far the best experience I have had! Hasti in customer service was awesome! She replied within a minute and resolved all issues I had. The app works seamlessly with the cart and checkout page, and it is super easy to customise your discounts and style. Highly recommended 5+ Stars

on Shopacado ‑ Volume Discounts · About 1 hour using the app
★★★★★
Shopify

I have had this app running on my site now for over three months, and I love it! It needed some customisation out of the box to suit my requirements. All this work was completed Nick who was always very professional and an absolute joy to deal with! Excellent response time, work was on point, and I never had to over explain for what I needed doing. 5 Stars to the app and 5 star customer service. Highly recommended

Developer reply ·

Hey there, thank you so much for the review! We're happy to hear you've been enjoying the app for the past few months, and we hope you continue to! It's great to hear that Nick was able to help you with the customizations you were looking for in order to elevate the app so it better suited your store. :-) Please let us know if we can assist with anything else! Thanks again for the detailed review.

on SC Product Options · 10 months using the app
★★★★★
Shopify

The app does everything I want it to do, along with speedy, responsive customer service. Happy customer :)

on Stock Sheep ‑ Sold & Low Stock · About 19 hours using the app