STYLES BY SOMA
United States
Reviews (6)
GAME CHANGER!!!! and support is top notch! Their support team is always extremely quick to respond and willing to help with custom features.
Developer reply ·
Wow, thank you for such an incredible review!
Love this app! I have used other affiliate systems in the past, and this one is by far the BEST! Love all of the customizable features. Support is always willing and quick to help when there are any questions or problems.
Developer reply ·
Many thanks for taking the time to share your thoughts! We're so grateful that you enjoy using our app and appreciate the features we offer. If you ever have any questions or encounter any problems, don't hesitate to reach out at support@bixgrow.com - we're here to help!
Do NOT waste your time or money. OR just stick to the FREE version and fully test it for 6 months before upgrading. This company has overcharged me $187 since April, a total of $1683. A refund was finally provided in December, months later. Customers are confused on how to use loyalty points, and the entire program has been a much bigger headache than ever anticipated. They make it seem extremely simple to customize and set up during the sales process, but once you sign the contract, you quickly realize that you will need to hire a web developer to make such customized changes. They will not assist you with the customized changes. After the initial onboarding, you will never hear from support again, regardless what plan you are on. Our plan was $720 a month, complete waste of money. You are only attracting people who want things for FREE. Our loyal customers will be loyal regardless whether they earn points/rewards.
Developer reply ·
Thank you for taking the time to provide your feedback. I’m so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. We have looked into the issue and believe we have a resolve for this isolated incident. We hope that this incident doesn't stop you from giving us another chance. We've located your details and we're getting in touch now to solve any issues you may have.
Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!
This app has been a GAME CHANGER for my website, helping to drive more sales! Our products often sell out fast and we work hard to also restock quickly but this app provides our customers with INSTANT notification! Love all the additional features too and the support team is FAST at responding! Abuzar has been amazing with integrating the features to match my theme <3
This app has allowed me to drive hundreds of new customers to my site by offering a "free wig" by spinning the wheel. In turn, it's allowed me to generate more sales and traffic through email marketing. MUST HAVE APP FOR YOUR BIZ!
