PonyCycle, Inc.
United States
Reviews (11)
Customer service representative Marko promptly answered our questions about setting up multiple discount codes, helping us easily find the settings. Great job!
This app has been a great addition to our store! It’s intuitive, efficient, and has significantly improved our workflow. A huge shout-out to Helen, who provided exceptional customer support—very patient, knowledgeable, and truly went above and beyond to assist us. Having such a reliable support team makes the experience even better. Highly recommend both the app and their fantastic service!
This app has been a fantastic addition to our store—it's user-friendly, efficient, and truly enhances our workflow. A special thanks to Haley for her prompt and professional support! She was incredibly helpful and made the whole process smooth. Highly recommend both the app and the support team! ❤
This one is my final choice after testing multiple plugins. It fulfills most of my requirements. And one issue could not be resolved due to my lack of knowledge of a particular feature. But after I asked Andrea about it, he was very proactive in helping me solve the problem, and throughout the whole communication process, etc., he always will be very enthusiastic, so I have to leave a good review for his dedication. Highly recommended!
This is a great country/language selector app, the interface is very clear and easy to use, you can quickly learn how to make a style you want. And the customer service staff is very patient in answering questions, all of which solved my problems quickly and accurately. Highly recommended!
Developer reply ·
This is so clear and so pleasant review, thank you! Such words gives us the best motivation to move forward, and make the app even better with each version update.
Highly recommended!! The function is very clear, you can quickly find what you want to set, you can change the font, color, size inside. One of the standout features is undoubtedly the vast selection of free fonts available. This variety ensures that users have plenty of options to express their unique style and personality, without any extra cost. And Andy is great. Whenever we encounter any issues or questions, Andy is always there to lend a helping hand.
Recommended! Each function is clear enough to move, you can quickly find what you want to know after entering the App, and the customer service is great! Almost all the customer service is actively helping to check the website for problems. Flora in particular, you don't have to worry about where to start, she takes you step by step through the setup!
This is a very, very good review management APP!! And Ron, the customer service officer who communicated with us, was very patient and serious to help us solve the problem. ☺
used QB online for many years, thanks for Ronnie, Paul and Vincent for their patient answers for assisting my onesaas using.
So far so good! And the service are very good. they can reply my email on time and solve my problem.
The customer service is quick, a good APP, and it would be better if could have more function such as group review.
