Destira

We thoroughly enjoy using Sitejabber and all of its features for our site. We have been able to reach out customers easily and get their feedback. The features provided by Sitejabber have made it easy to engage with our customers and their feedback, including video testimonials, reaching out to customers to solve issues, and tracking customer feedback with their analytics. The customer support and client services have been top notch and very responsive to us when there is an issue.

Good app for eComm stores to have as a shopping option providing easy updates for customers via their phone

Super responsive to feedback. They implemented a new feature within just a couple days of requesting it. Very impressed and satisfied!

Great customer service and does what we need! Going forward I wish it had more capability with other discounting bulk/tier apps so we could do promos with our wholesale customers. I also wish it showed the breakdown or ability to track a promo code/discount.

So far I have appreciated their quick help! Christos did a great job helping to make sure we are up to date and compliant.

Not only does the app provide all the reports our company needs and more, the customer service is incredible. Any question or request for help has been responded to within minutes. Just wish there were some reports/edits we could do on our own so we don't have to bother them. :) THANK YOU!

Love it! It has been helpful during the pandemic but I wish it was a little more user friendly, as we've had a lot of confusion with support with codes, etc. I also wish you could find an affiliate by searching company name, and that you could pull reports of affiliates easier. Thanks for always helping!

This app provided a great solution to inventory management of bundled sets, a major pain point for us as all items had to be deducted manually, and the main reason we took interest in the app. It also allowed us to exclude our wholesale customers, a functionality we hadn't found with other options. Henry was an amazing help setting this up for us and answering any questions we had! The added bonus of having the ability to create funnels to help drive sales was the cherry on top. The only improvement would be more customization of the landing page. We'd love to be able to group things under one listing with one photo and not itemized like it is now.

We love this application. It not only keeps our team organized and efficient, but keeps all the customers info right there for reference as you work through an service issue. The Gorgias team is super responsive and helpful. When we on-boarded with them, we received a one-on-one live tutorial where we could ask questions directly. They have been quick to respond to questions and helpful along the way! Would recommend!