← Merchants

OTG|247

United States

Reviews (11)

★★★★★
Shopify

Our brand wouldn't run without this app. We've been using it for years and have had great success. Customer support is usually really helpful. If you have Netsuite then you definitely need this app!

on NetSuite ERP Connector · Over 6 years using the app
★★★★★
Shopify

Great metrics app. So helpful for viewing everything in one place instead of hunting for things in Shopify Analytics, and it's cheaper than other apps like it. Customer support is also quick and helpful. Would recommend!

on Store Activity Change Log · 7 minutes using the app
★★★★★
Shopify

Works great! Fantastic support. Would recommend! :)

on Estimato: Delivery Estimation · 3 months using the app
★★★★★
Shopify

So easy to use! Our theme doesn't offer many fonts so this is a great solution. The customer service is wonderful and always happy to help! Would recommend.

on Fontio ‑ Google & Custom Fonts · 7 days using the app
★★★★★
Shopify

Just got started with Lucky Orange but I am LOVING it. It's so fun and helpful to watch people shop. Their platform is really user friendly and their customer service is so lovely. I also love that it doesn't effect site speed as much as Microsoft Clarity which is great too! 10/10 recommend!

Developer reply ·

We’re so happy that you’ve been able to start wading into Lucky Orange insights! Our team is just one email away if you need anything, and we're always here to help our customers be as successful as possible, both now and in the future. Using visitor behavior to learn more about your website visitors can help create an exceptional online experience. Regarding site speed, you’re right! Lucky Orange is designed to have minimal impact on your site speed. Our tracking code loads asynchronously, meaning it doesn't load on your site until the essential elements have fully loaded and are fully functional. In comparison with other conversion rate optimization tools, Lucky Orange continues to receive the highest marks in Yottaa's annual report, indicating that our software has little to no performance impact on website speed. Thanks for your review and 10/10 recommendation, and let us know if you need anything! Cheers - Emilia from Lucky Orange

on Lucky Orange Heatmaps & Replay · 7 days using the app
★★★★★
Shopify

We've gained a lot of sales with ReConvert. It is a little hard to get used to and can be hard to navigate, but they have a quick chat and always answer timely. Le-Ann has been helpful to us several times. I recommend this app.

Developer reply ·

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

on ReConvert post purchase upsell · 5 months using the app
★★★★★
Shopify

Seriously, the best customer service I've ever encountered!! We've been searching for months to find the right personalization app and this is by far the most user-friendly. Customily reached out right after we downloaded it to help us with setting up templates and more. Jose went above and beyond helping us set up our store front for customers to personalize our bags. I would honestly consider us friends at this point. He emails back right away and is always there when I need it. PLUS Customily has a really great YouTube channel if you get stuck. So far we love the app and would recommend :)

Developer reply ·

Thanks for your kind review :) We're happy to be of help and that you're enjoying our app! And yes! Jose is the best! ;)

on Customily Product Personalizer · 2 months using the app
★★★★★
Shopify

We are currently using Shiptection to cover lost bags. The customer service has been awesome! They email back right away and we've loved working with them. If you're looking for a better alternative to Route, this is it!

on ShipTection · 4 months using the app
★★★★★
Shopify

Happy is the BEST!!! Thank you so much. They were able to answer my question right away. Definitely recommend.

on Yotpo: Product Reviews App · 10 months using the app
★★★★★
Shopify

Jemuel was such a big help! He took care of my issue in under an hour. Love this app. It's been great for our eCommerce store

on Loox ‑ Product Reviews App · 6 months using the app
★★★★★
Shopify

Shahar was so helpful when we needed to move our gift message box. He was quick to respond and got the job done. Would recommend :)

on Super: Gift Wrap, Gift Message · 11 months using the app