P.J. Salvage
United States
Reviews (11)
Dominykas was a great help! I was having trouble understanding why on certain product pages, the bundle price was changing and he took the time to explain it to me so it was easy to understand. He then helped me set up a bundle in the way I wanted. Very very pleased with his level of care and support.
Ruzsel J was super helpful! I was having a hard time trying to figure out how to block a specific product from being included in our review requests and they were able to quickly and succinctly tell me how to do it. It's a simple tag in Shopify! So helpful and I very much appreciated the speedy reply.
Developer reply ·
Thank you for the great feedback! We're glad our team could quickly point you in the right direction and make the process simple. We truly appreciate your kind words and are happy we could help!
Support is fast and very helpful. Highly recommend to anyone looking to link product groups.
The best customer support. Super fast, problem solves quickly and is top notch. Highly recommend.
I have used Yotpo as a Site Merchandiser for awhile now and greatly appreciate their help. The chat feature is extremely helpful when you need an answer quick and today, Maritel was on and helped me out lickitysplit. I learned more about earning rules from them and fixed the issue I was having. Great service all-round.
Post Pilot has been a super easy partner to set up our direct mail program. Our account manager Yekaterina was phenomenal in her set up and delivery of program success. They can work with budgets of all size and have every type of campaign and targeting you would traditionally find in digital ads. Would recommend them (and have) for anyone exploring a direct mail program.
Very easy to install and very fast support.
Developer reply ·
Thank you for your feedback! 😊 We’re happy to hear that the installation was easy and that our support was quick. Let us know if you need anything else! 🙏
Excellent and fast support. Appreciate their team troubleshooting some theme compatibility issues.
Developer reply ·
Thank you so much for this review! - Emily, Head of Support
Customer support is fast! App is very plug and play and easy to use. Eager to see the results.
CJ account management team is very responsive. Our only critique would be faster updates to pixels whenever Shopify rolls out a new feature. We have been waiting to full upgrade to checkout extensibility and can't because the CJ pixel isn't supported yet inside extensibility.
Developer reply ·
Thank you immensely for your glowing 5-star review. We're thrilled to hear that you've found our Account Management team to be highly responsive. We're also super grateful for your honest feedback about the speed of pixel updates when Shopify drops new features. We totally understand the frustration- it’s like waiting for an Amazon package to arrive, only to find out it's been stuck in transit. Just know we're laser-focused on making updates smoother and speedier for you in the future, so you can leverage all the latest and greatest features Shopify has to offer without missing a beat. Your partnership means the world to us, and we plan to ensure that your experience with CJ is nothing short of exceptional. If you ever need assistance or have more feedback to share, just give us a shout—we're here to help!
The app glitches and breaks often. I have submitted multiple support requests and their team is non-responsive.
Developer reply ·
Hi P.J. Salvage. We apologize for this, according to our customer support team, we currently have 2 open tickets for you. It is possible these responses ended up in your junk folder, as our responses come from our ticketing system. We will reach out to you again quickly to resolve this asap.
