RPM MOTORSPORT LTD.

We have been with Judge.me since 2019! What a beautiful experience seeing them grow :) Thanks for always being helpful for our stores.

I like how the HULK app support are very responsive with the tickets that we are raising and very helpful as well.

I should have taken those reviews seriously, I usually like giving businesses a chance, but this app is doing exactly the opposite of what it is supposed to be doing. I am amazed, because its called Same SKU Sync, which means if 1 product has 3 same skue it will sync them together, this isnt doing this at all and when support responded to my issues they said "its because 3 products have the SAME SKU, this is why it will not SYNC" LMAO? are you seriously just taking our information to sell it abroad? I mean if your app says something and does the opposite, so what is your motive? Will be reporting this app to shopify to take action. This is a completely unfair review from the folks at rpmmotorsport.net. The app is designed to sync duplicate SKUs and it works. We are processing hundreds of orders each day and syncing thousands of products. Here is, however, one condition when the app does not sync the SKUs automatically, but instead notifies the merchant for manual verification. This is clearly outlined in our documentation here - http://bit.ly/3qpJ9rs - and we are working towards covering this limitation as well. We tried to explain this via emails but they accuse us of selling information to others. It is a complete baseless accusation. Hope people reading this review are not misguided.

This used to be a good app, now they are doing what fornite did to apple, this app is actually using their own payment provider against Shopify. We don’t need to give our CC information to a third party, we would rather pay via Shopify, save and easy... uninstalled the app after 1 year of usuage.

We get super disappointed when something that wasn't broken is trying to be fixed. We had asked the developer 1 year ago to make us a reply email and as promised he/she did, from there we had no problem, we then find out that its been over 6 months that the customer cannot reply to our emails anymore and they have been sending emails to their email address and not ours. What a complete loss of sales, and for the developer to not let us know that the reply feature is gone, even through its on their app is unforgettable. We are deleting this app because we believe in transparency.

We have been with Rewind for over 1 year now, and we just came across an overcharge of $6 per month over our $10 per month subscription. When we asked why? we were told " oh you are in the old subscription " which is 65 orders per month". Yet we NEVER got an email to upgrade or enhance our subscriptions, There must be over 200 customers being effected by this, which to me is shady business. Why did you not automatically upgrade the customer who had 65 orders per month since they are paying $10 and the 200 orders per month is only $9? why were you taking an extra $7 per month from your customers? When we asked for a refund or a credit the answer from support was " No so we did charge you accordingly for the plan you were on, if you would like to switch plans today you can avoid overage charges in the future" When we asked for when exactly was the new subscription introduced to we can back track it and only get a refund from that date onward we were told " I do not have an exact date as to when the order based plans were introduced. " This is shady and not good honest business, we will raise this concern to shopify and we will delete this app immediately. This is our story, honesty is key in any business, and being grandfathered in a subscription has always been the case with many companies, but unfortunately not this one. Take from this what you will.

One of the worst support in shopify, those guys can take 3 days to respond and when they do its so un useful, the idea is there but the implementation isnt. Texts dont work and nothing is actually automated. I have no idea how it has 19 reviews.... Wow Fake??? dude we have paid 5 invoices, you just made the viewers see through your unprofessional attitude and ego! Put them both aside and maybe you will get some kind of subscriptions. This is exactly why we left the app, it was simply because you hardly answer our questions and you are hardly ever professinal to begin with. To those who just came across this app, the app doesnt work with texting and here is why! Customers in North America will use a +1 area code and then the number, this app skips the area code and goes straight to the number with a + so for example it would go as +9 or +8 ignoring the +1. They completely said they have no control over this and its a shopify thing, like are you serious? Its super sad that your response was this review is fake instead of trying to fix this app or make it right for your customer. Best of Luck, you will definitely need it!

Cannot upload a PDF file which is super important if you want to Upload a return label, on top of that we sent a request on to why you can only upload JPG files, we havent gotten a response for over 2 business days. Deleting app!

Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.

I dont usually write reviews, but when I do, im fair and square! If you are struggling with options and option forms in general then read this review cause you wont understand things fully until you read all of it. For starters we had our online store with Shopify for over a year, sadly there are many apps out there that destroy your performance, slow down your website or simply do a half job. First of all 99% of options apps dont allow a discount code to be implemented but this one actually does. This is also the only app that i promise you doesnt even ask you to install anything lmao. The last option app we used took us over 4 hours to install and we gave up contacted support and waited 2 days because of the time difference. Not this one! Those guys respond from 7am pst to 4pm pst, im not against anyone located outside our zone, but im against responding in 48 hours even though you chose a North American Market. They even have a build in Ticketing software, and they respond with good and helpful solutions. I asked for hard coding cause i got greedy how good this app is and they still satisfied me. I strongly recommend the $29 version because it will help you with templates. They also have a really really nice documentation to help you step by step. Ladies and Gents, this is it, if you dont want to waste more money on things that dont work, give those guys a try. I know for sure this app will get over 1k reviews within a year or less. Thanks for hearing me out.

Best customer service i have seen so far, if you think this app is limited just shoot a message to their customer service and they will help you out.

Nothing beats this app, used it for a couple of months, and this will be a big deal on day on shopify.

Update - We have been using the app for quite sometime now. had some issues but so what? every app on shopify has bugs, but the most important thing is Customer service! They have great customer service and that's all that i care about. They also have a great app!

I have no idea why this app had 844 reviews, i can only say something is really fishy. There is no way an app this weak to get this amount of reviews. They work with votes to implement a basic idea, however some votes only have 2 votes and they added them lol... We have spent over 16 hours of work just to get going and finally the thing that made us uninstall this app is the basic features that arent there and that our customers cannot respond to the automated emails. there is no way this app has 1000 customers so i dont understand how they got this amount of reviews. im thinking more like 12 people are using this app. Customer service is super slow and unresponsive. I truly believe someone in the market will come up with a really good return management system,

I have given you 2 chances to make this right, i have installed this app 2 months ago and uninstalled it for the unprofessional slow customer service, then I have reinstalled it 48 hours ago and i can still see why i uninstalled this app 2 months ago. What a shame, my only risk was losing $9.99, would never download any of your products ever again even if its a good functional app, if you have a good product and cannot back it up with a good customer service then there is no way to sell that app. Good luck on all your other apps.