Nisolo
United States
Reviews (9)
I've been using Klaviyo for the last 5 years or so at various brands and what I always say to people considering the platform is that the level of support offered by the Klaviyo team is next level. I've pretty much had to learn what I know by teaching myself from articles from the help center or hopping on a live chat with an agent and they are always so wonderful and willing to help troubleshoot problems or sanity check logic when building flows, segments, etc. if they can't help you in the moment, they are always so thorough and on it with the follow ups. They're the best!
Developer reply ·
Nisolo, we really appreciate the kind words, and shouting out our support team! We'll always do our best to go above and beyond for customers like yourself! Thanks a bunch for the 5 stars.
Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!
Developer reply ·
Thank you for sharing your feedback! We’re happy to hear you’re enjoying Yotpo’s flexibility and that our support team was able to assist promptly. We truly appreciate your kind words!
There is nearly infinite complexity and power that comes with this, so plan accordingly. Honestly, it's a good thing, bootstraps most of what we would ever want or need to do. Support is extremely helpful if you need it!
Developer reply ·
Thanks for the thoughtful review! We’re really glad to hear that the flexibility and depth of the app are working well for you and that our support team’s been helpful when needed.
I am truly a huge Gladly fan. It is revolutionary for efficiency, while not losing sight of the customer experience. Highly recommend!
We switched over from another reviews platform due to Okendo's their pricing and easy integration. On-boarding was very smooth and Margaux was an excellent account manager.
We initially launched with Honeycomb to offer our product on other sites, however, a few months into it we decided to use the app to also carry other brands. So far, the experience has been great on both the retailer and supplier front. Their team is extremely responsive and helpful, which makes it easy to recommend to other partners!
Easy to implement and refresh! Our customers love seeing their images on our site and find Pixlee's product to be extremely helpful when choosing the style that best suits them.
This app is very useful and my team has used it for many campaigns. Unfortunately it glitches about 50% of the time I use it-- it tends to stop working during the final stretch of code creation and can sometimes take up to a full day or longer to begin working again or stop creating the codes altogether and then I will have to pay to create another bulk list of codes to close the gap on the unfinished discounts that were never created as intended at the start. When I've reached out to their team for support, they say I just have to wait. So I would factor in a 2-3day buffer window if you need to use this to allot for error.
I had a wonderful experience with your customer service / development team. Suyash and Pritesh solved a really challenging problem expeditiously, thoroughly and professionally. When they realized after awhile on the phone with me yesterday that it would take some extra work to solve, they worked on their own (and even with developers at Shopify!) to solve the problem so that today's call only took 15 minutes and I magically have everything I need again! The software has been huge in helping me manage and grow my small e-commerce business and I have been, and will continue to, recommend it widely. Thank you, Suyash and Pritesh!