circleandsquaredecor

Roman was so helpful with every step along the way! He helped us custom code some tricky formulas and add some cool visuals for custom pricing/discounts. The app is 100% worth the price due to how well it functions and the AMAZING support!

Super intuitive and when you don't have a feature that you need - you easily hop on customer service and they take care of it right away! It's amazing and we've already seen conversions happening on our site from it. Highly highly recommend!

We've had multiple hiccups getting things set up, but every time customer support has been super responsive and helpful and has resolved the issue!

We found Globo after spending a long time with a different product options app that promised so much and was top dollar...but constantly was a headache to deal with and broke down! Globo is SO much better than our old app! If you are debating between apps - stop and just pick Globo!! My store heavily uses personalizations in very intricate ways...and I've broken so many apps because of it. Globo has been amazing! The logic behind how it works and how to set it up is impeccable and much easier to maneuver with when you need changes. And the best part?! When there is an issue - Globo's team fixes it right away!! They adjust code quick to make sure everything works flawlessly. Their support is unstoppable! The best part is how quickly your changes are updated - it's SO much faster than other apps AND you can actually import your personalizations!!! Which is a HUGE time saver, there are very few apps that can do that AND work well.

For $50 a month...this app should be 100%. I've had nothing but trouble with this app, and the way you have to set it up is so painful...that you end up being stuck with it for a LONG time before you invest the time to switch to something else. Every time I make a product update...I have to contact support and they have to manually fix it. And I know what I'm doing, I'm quite tech savvy. This app is buggy. Their customer service team is fantastic, I'd give 5 stars for that aspect...they try their best to help you and are quick...but they can only help with so much when the app itself has consistent system errors.

Customer service and support are great. The app is slick and very easy to use. Jade specifically was awesome when I had a question about how something worked. Quick and to the point! This app is worth every penny!

Been using it for a few years. Also switched to another top selling one and tried that for 6 months. This one is by FAR more intuitive and it updates quickly. The set up is easier in my opinion as well. I will say that I've had install issues every single time I've have to update my Avenue theme (and I'm not making any node adjustments) and the lettering comes in all weird and I have to edit W3's code to make it look better - but W3 showed me how to do it. A free manual install has always been done (which they advertise for Avenue), minus when I ran into one customer service rep who refused to install it and wanted to charge me for it (Jason Beldon). Support Rep Megan Dobarganes is THE BEST! She's an outside of the box thinker and provides amazing support. W3 would dominate the market if they could figure out the edit in cart where it doesn't double what's in the customer's cart. That's the only thing holding them back I think, but I bet they're working on it.