Deskr
United States
Reviews (12)
Degraded quality of platform, and MIA chat support for 3+ year account. Easyship at the beginning of my ecom startup was great, had supportive account reps and overall chat support was great (shoutout to Tracie Harper, 10/10 chat agent). Over the past year, I noticed lots of admin changes which lead to huge changes to support and overall the reach with my account. Every week there would be some issue caused with an order being misplaced, improper address verification, and lots and lots of fees being tagged onto my account due to incorrect address validation done in communication with Shopify and Easyship. Recently, I decided to give up on this platform and exercise my options for a dedicated carrier account. Fortunately, I was provided with one and made the right decision to shift my logistics over to Shipstation and Zonos fulfillment. Both platforms have had nothing but great feedback, and these platforms are progressing in such a great way that I am at the point of hopping away. Easyship was once an "easy" platform, but they have become so difficult to work with that I would recommend new small businesses to use Shipstation as your 3rd party fulfillment. Shipstation support is tremendously better and they are quick to respond to you. I am not at a massive scale but being respected still by a platform like Shipstation shows they care. Do not use this app, stay away and go to Shipstation for domestic and use Zonos for international orders!
Developer reply ·
Hi, Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service. Please contact us with your Easyship account details so we can investigate and resolve this matter promptly. Thank you for your patience and understanding. Thanks, Ben (Marketing @Easyship)
They were really helpful with helping me setup Amazon with Shopify. Everything is working smoothly and has made my Amazon experience much smoother.
Great app with tons of features, also comes with amazing support. I would recommend this app to any new store owners!
This app is great and has serious potential for getting more AOV on my checkout. Highly recommend this app to all new stores on Shopify!
Developer reply ·
Thank you for your review! 🖤 Happy to hear you had a great experience with Essential Free Shipping bar! It was a pleasure assisting you! Zydrunas
App works really great and has been a great help to our AOV. Customer service is also very quick in getting changes done on our site.
Developer reply ·
Thank you for the wonderful review! 🙏😊
This app has effectively enhanced the SEO of my store and has automated everything! Support is great and I recommend this app :)
Developer reply ·
We're so excited that our app has provided excellent results for your store! 🙌 Your review is very much appreciated! 🤩 Thanks, Kevin
This app is really easy to use and the developers are on board to help with any questions you have. I'm looking forward to grow my brand with more affiliates through Simple Affiliate! :)
App is very reliable and has tons of customizable options. Support is also very amazing and replies very quick.
Used this app for adding more marketing to my store. It works great, I'm impressed with the functionality. Support is awesome too!
The app is amazing and truly helpful in trying to inform customers when products are coming in stock. Support was also really helpful. They were quick to reply and assisted with every problem and issue I had. Recommend this over any other app that helps with restock.
Developer reply ·
Thank you so much for the kind review. It makes us really happy to know you are enjoying our app and our service. Please don't hesitate to drop us a message anytime if you need any more help. We’re here for you anytime. Best regards, Lucy.
The app has been great for keeping track of my reviews and support has been very helpful. They reply quick and assist with anything you throw at them.
Really easy to use and really like how you can edit each expense. This app has made it very easy to keep track of all expenses and profits