Two Wheel Gear
Canada
Reviews (7)
So far so good. Seems to have some great protective features. I have been experiencing a slew of bot activity and bot abandoned checkouts. I have installed Kedra to help protect my store from bots and malicious actors. Easy, straightforward setup that took a mere 2 minutes. Happy so far!
STAY AWAY FROM ActiveCampaign!!! I was a customer for over 3 years. Let me tell you this is a weak product from a bloated company that does not care about their customers. It is extremely hard to cancel your account and they use all the tricks in the book to take advantage of customers and hide behind fine print policies. This product costs waaaaaaay too much for what they can do. It was ok when there weren't many other options for email but now you are just flushing your $$$ down the drain. I was finally able to cancel and now am just using shopify email which has pretty much all the same features and automation that is FREE. It is ridiculous these guys are still in business. Don't waste your money on ActiveCampaign. It's like climbing on a sinking ship that doesn't have any life rafts.
I really like this app. It does what it says and does it well. I was frustrated at first that the app didn't initially work with my set international prices in Shopify Markets so I contacted the dev team. They did manage to fix the issue and get the app working with my set Shopify Markets pricing. Helen did a great job there and I've had a lot of bad experiences with contacting other App support teams in the past. So that was refreshing. I recommend this app for adding more variants to your collection pages in a visually appealing way.
I actually really like this app and it has helped us with abandoned sales and as a great check-in with customers after they purchased....BUT you do need to check your responses and text people back. So it's great for customer interaction, but in turn, you also need/want to manually text/re-engage your customers. So it's a new task added to the daily customer service. I am not really sure how it stacks up to other text marketing options but I do know this one is very easy and straightforward. And mainly, I felt compelled to write this review because I was blown away when the developer sent a customized video on my account/sales performance and which settings I should change to make it better. That is something you don't see often. I followed his recommendations exactly and it's working. I added the app to all 3 of my stores (Canada, US, Europe), so I guess I am a mega user. Drawbacks: It would be nice for a little more customization. Right now on the abandoned sales capture, it shows a really distorted version of our logo which I really hate so I'm still working on fixing that. But the text function is a great funnel that works quite well. I would probably rate a 4/5 but with the customized service, It deserves a 5. And who knows, maybe the developer will even read this and help me fix my distorted logo!
Developer reply ·
Hello Two Wheel Gear, Thank you for your detailed review and valuable feedback! We're glad that our app has helped you with abandoned sales and customer interaction. We appreciate your kind words about our customized service and will certainly take your suggestions for improvements into consideration. Regarding your distorted logo issue, please feel free to reach out to us, and we'll be more than happy to help you resolve it. Thank you for being a mega user and adding our app to all three of your stores! Best wishes, Gabriel
It's a great app that works exactly as it should! The only easy integration with Shopify that plugs into the Reviews App properly that fits with your store theme!
Great app! There are very few plug-ins that support Pre-Orders on Shopify. When your a new business, launching great new products, sometimes you are waiting for the next batch of inventory to arrive. There is no flexibility with the normal Shopify features, so Pre-Order Manager helps you quickly setup and communicate to your customers that they are pre-ordering and when they can expect their product to ship. So far its the best solution I've seen and works as advertised. I recommend to anyone launching new products!
Thanks Josh for your quick and competent help getting all set up. Looking forward to using SEO Meta Manager.