Richer Poorer
United States
Reviews (9)
Miles was super helpful!
Customer support is responsive and helpful!
I had extensive experience with implementing this app as I went through the steps of enabling it on two Shopify storefronts. We ultimately postponed launching our Try Now program due to internal strategy reasons, so I'm sharing my thoughts only on the setup and onboarding: The concept and out-of-the-box solution is simple to implement and easy to customize on the TryNow portal - a basic array of options for including/excluding products and segmenting what part of your store should be (in)ineligible for TryNow, creating TryNow collections that can be plugged into your store navigation, PDP widgets that help both inform the customers about the program and easily differentiate between charged vs authorized payments, etc. On the flip side, if you have a custom store theme, the out-of-the-box solutions might not be compatible with your store layout. In this regard I found it challenging to constantly backtrack and troubleshoot what went wrong. The onboarding team was quick to reply to my inquiries and even offered their Web Dev services to implement a custom solution to make the app work. Still, I think that the customization and extra coding neccessary should've been part of the pre-analysis and onboarding package, not an afterthought.
We've been using Judge.me for one brand for around two years now. It's out-of-the box functionality will have you ready to go in no time, but also offers customization and integrations with other platforms we use. Their support is top notch as well, all around I'd suggest giving Judge.me a go if you're looking for a hassle-free reviews solution
They maintain constant communication/support on channel performance, they excel at both day-to-day troubleshooting as well as success strategy. They're well integrated with most other platforms we use and have around the clock support. Can't recommend them enough!
The app is simple and intuitive to use but offers a lot of functionality. Customer support is top-notch and hands-on when it comes to onboarding. They helped ease me into the world of Push Notifications and the way they work in comparison to other marketing channels. Excited to see how our new channel develops!
I rarely require customer service as most information is easy to find and use, which is why I generally enjoy using Gorgias. What interaction we do have is always quick and efficient, however.
Developer reply ·
We're incredibly thankful for your lovely comments. It's great to hear that our Team is doing such a great job. We'll make sure to pass it on to them as they'll all be very pleased to hear about this. In case you have any questions or need our help, we'll be more than happy to assist. 🙏
Have used this app for 1+ year to run a wide range of promotions. The updated Shopify Admin UI is excellent and makes it even easier to set up and manage multiple promotions. Additionally, excellent help from their support team whenever we've run into questions. Highly recommended.
We used order tagger as an out-of-the-box solution to tag our preorders since Shopify cart attributes aren't searchable in the Admin. The tagging rules were easy to set up, and worked flawlessly.