Jasmine and Jade Interiors
United Kingdom
Reviews (8)
Spoke to Lina today for about an hour. She was very patient with me and explained everything in detail. Great free app!
This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.
Developer reply ·
We’re truly sorry to hear this happened. We understand how serious it is to lose sales and frustrate your customers - this is absolutely not the experience we want for our merchants. It sounds like there may have been a conflict between the app and your theme or another app that affected the add-to-cart functionality. We’d be grateful for the chance to investigate this further and ensure it doesn’t happen again. Thank you for your honest feedback - it’s invaluable in helping us improve. Best regards, KaktusApp team.
Customer service is amazing and the app does everything it says on the tin! I will wait and watch and see if this improves sales. I'm sure it will.
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I downloaded it and it wanted me to pay $9.99 per month. The FREE Plan is not FREE!
Mohammad was very patient and helpful. She resolved my issues easily. Thank you for your help with everything
Customer support was very helpful. Great free ap. Thank you very much for all of your help Andrian.
Developer reply ·
Thank you for your feedback! We're thrilled to hear that our customer support was helpful and that you find our app to be great. We truly appreciate your kind words and your recognition of Andrian's assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here for you! Best regards, KaktusApp team.
Very responsive and good support. I like the ap it's very easy to use. I think it will help boost my sales.
Developer reply ·
Dear Merchant, Thank you for taking the time to share your positive experience with AliReviews. We're thrilled to hear that you find our app easy to use and that our support team has been helpful and responsive. Our team strives to provide excellent customer service, and we're glad to see that we were able to meet your expectations. We're also pleased to hear that you believe AliReviews will help boost your sales. We designed our app to help businesses like yours increase their credibility and build trust with their customers through honest and transparent reviews. Thank you again for your kind words and for choosing AliReviews. If you ever need any assistance or have any questions, please don't hesitate to reach out to our support team. Best regards, Arpit Team Zegsu
