CORDA
United States
Reviews (8)
We've been using this app for several months now and recommend it. There were some glitches at the beginning but the team stayed on it and got a permanent fix in place. Having the features of this app has been a big help to our business and to our customers.
This has been a great app for our store - the Cartbite team helped us very quickly with a few customizations and it feels pretty seamless with our site.
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Developer reply ·
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!
This app is AMAZING!!! I upgraded and the functionality is well worth it. I LOVE that folks can review their purchase right in the request email. It makes it SOOO easy for them, and my shop has gotten 160+ reviews in less than a day because of this. *Update* We're a couple years in and this app continues to impress and help! The customer support is fantastic, too!
Great support for BixGrow from Leo! Customer support is important. Grateful to have someone so knowledgable answering questions and providing support.
Developer reply ·
Thank you so much for the kind words! We're glad to know that you've benefited from our app. If you have any further concerns, please reach out to us at support@bixgrow.com!
I have been impressed by this app in the last few weeks I've been using it. There have been lots of ways I can customize the messaging, even with the free account, and the customer service has been amazing!
Loving YOTPO so far! The support team is really wonderful to work with. Always available and ready to answer questions. The review widgets are great and I love that you can customize the colors.
