← Merchants

Death Wish Coffee Company

United States

Reviews (6)

★★★★★
Shopify

As always Smile is amazing to work with. Joshua was kind, helpful, professional, and extremely personable. Felt like I was hitting up a buddy for some help and he was more than happy to do all he could. Our customers love our rewards system but I love working with companies who take care of their customers and Smile is definitely that. 2023 Update: Smile is still out here killin' it. Angie helped pull manual reports for us on a weekly basis over a 9-week program we ran. The team truly goes above and beyond - thank you Angie! 2026 Update: Literally still out here with the most helpful support in the biz. Shelby is a stellar agent who immediately helped us clear up what we thought was a potential scam of our program.

Developer reply ·

Oh my goodness, thank you SO much! 😭 I always enjoy chatting with you, Kelly! You've made my year 💖 As always, reach out anytime! Happy to help! - Tess

on Smile: Loyalty Program Rewards · Almost 10 years using the app
★★★★★
Shopify

This tool is incredibly helpful in understanding customer purchasing behavior to make data-driven decisions as they apply to customer retention and acquisition strategies. The RetentionX team has also been a great resource, making helpful recommendations for optimizing the use of the app and also being very responsive to feedback and questions.

Developer reply ·

Thank you so much for your kind words! It's great to see how much value you are getting out of data. It's our pleasure to be part of your team!

on Retention X: Grow Profit & LTV · About 1 month using the app
★★★★★
Shopify

ReCharge is a great customer solution and they are always willing to help with any questions or changes you would like to make. Highly recommend!

on Recharge Subscriptions App · About 3 years using the app
★★★★★
Shopify

Great SMS platform, seamless integration and stellar customer support. They're definitely leading the SMS game!

on Postscript SMS Marketing · 10 days using the app
★★★★★
Shopify

Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.

Developer reply ·

Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on yourfriends@findify.io. Kind regards, Kelly

on Findify Search & Merchandise · Over 2 years using the app
★★★★★
Shopify

I initially didn't think I needed this app because we only sell a couple products and I have an easy time offering discounts through Shopify's system. The real value for us with this app is the ability to offer discounted upsell items to our customers by combining Bold's Discount and Upsell apps. Their customer service is quick knowledgeable and they can do the add in coding if you can't figure it out for yourself. Get this app now if you offer discounts and want to make your life easier.

on Bold Discounts ‑ Flash Sales · About 23 hours using the app