Carathea
United Kingdom
Reviews (16)
Extremely quick support and so helpful when I wanted to make a few changes. Great app. Thankyou.
Developer reply ·
Thank you for your review! I'm glad you had a great experience. I appreciate the opportunity to assist you with the changes! 😊 Best wishes for your business. Momna/ Technical Support Specialist
Ultra quick, real-person, assistance which fixed what I've been trying to work out all morning. Thank you.
Works just fine and had no issues. Thank you
Developer reply ·
Hi Carathea team! Thanks for your review - glad to hear that Theme Updater is a good fit for your store! All the best, Out of the Sandbox
Really good. I was sent a prompt to check the app after I did a theme update and I reached out to support who were really quick to respond and then suggested a few tweaks I wasn't aware of to help decrease my Decline rate. Excellent and one happy customer!
A helpful app to encourage customers to let you know what would make the buying experience better with quick and highly responsive support. Thank you.
Developer reply ·
Thanks for the kind review Denise. Great to hear you found our support responsive. It was a pleasure to help make sure your Klaviyo integration was up and running. We'll be here and happy to help anytime.
Very helpful support and they enabled exactly what i was looking for. Thank you.
Developer reply ·
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
This is a great app. Quite a lot of my products are a bundle of two ie with or without a chain and most other bundling apps were really expensive to do this, or only allowed one bundle on the lower price plan. I also found with the previous app I used, it didn't recognise some of my products. Bundler is SO easy to use, finds all of my products with either the code or name and looks great on the front end of my site. The support is quick and helpful too. I am incredibly happy with it - one of my best apps on my store.
Developer reply ·
Wow, thank you so much for this amazing review :) We are happy to hear that you like the app and that we were able to help you :) Stay awesome!
Execellent support, even on a bank holiday. I'm looking forward to using this app, after multiple positive reviews of it in a business group I'm in. The pricing is much better than my last Review app.
I am so pleased I found this app. I've been playing around with it for a few days and I'm now having great fun as I'm getting the hang of it. Support - David, Jennie and Susan (I'm a slow learner!) have all been SO quick to respond (less than a minute each time) and put me back on track. So far I'm on the free version and I've created one page (blog) template which does everything I wanted. I'm delighted with the look. I will be doing more.
They have just helped me connect my Shopify store to Facebook and Instagram shopping - I'm not sure I could have done this without their help. It was a seamless, step-by-step hand-holding. I'm hugely grateful and very excited to see my products in the shop! thank you so much :-)
UPDATED REVIEW: I have to say the people at Gameball are very responsive and they got the problem I initially asked for (my original review is below) fixed, so this is now included! I have contacted them a few times and they have bent over backwards to be helpful and REALLY want your business to grow - thanks, Dania :-). ORIGINAL REVIEW: It has been working well, however I've had to disable it as it seems I can't exclude points from the Sale/Reduced items. Therefore, I'm regularly giving double discounts. Other loyalty point apps I've looked at have to ability to exclude discounted products and only include full price products from receiving points. I wish Gameball could do this. This is quite a big issue for me. Apart from that, it was working well.
Developer reply ·
It is sad to see you go but as we take customers' feedback seriously we have come up with a solution for this issue and good news it is in our product roadmap :)
This is a really easy-to-use app, it works beautifully and the support is absolutely fantastic. I asked a question whilst I was working on something on a Sunday (expecting a reply on Monday) and I was surprised to receive a really quick response on the same day! The help documents are really good.
I really like the Seguno app and it's fantastic value for money, having looked at others (and coming away from Mail Chimp, which now doesn't integrate directly with Shopify). Seguno is easy to use, looks good and does the job, including Automations. I have asked the team lots of questions since I've started using it and the help is fantastic - always with a really quick response, and really helpful (even about questions which weren't exactly about the App, they bent over backwards to help me). Highly recommended.
Developer reply ·
Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)
I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!
Developer reply ·
Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
After a theme update I struggled to install the reviews, in the right place. The help desk sorted it out straight away. The app was working well for me previously so I'm looking forward to it continuing to work well. I can recommend it.
I struggled to install this app - the helpdesk was prompt and they even showed me where the code went, which is so helpful. I understand it helps conversions to have the payment icons, so fingers crossed it helps sales !