Hyb
Italy
Reviews (8)
App formidabile, con un sacco di funzioni valide! l'assistenza è incredibile, risponde e risolve a qualsiasi ora !
App molto potente e funzionale ma la cosa più forte è l'assistenza! rispondono ad ogni ora! anche di notte, risolvendo ogni problema! fantastico specialmente Sonny! complimenti
the application does not change the base price but only the comparison price, after using it it created a chaos of prices on the store and after deactivating the promo it did not restore them as initially. Attention!
Developer reply ·
We’re sorry to hear that the app didn’t meet your expectations. In your case, the products had a pre-existing compare-at price before you initiated the sale through Rockit Sales & Discounts. In such situations, the app calculates discounts based on the compare-at price. This approach is especially important for stores operating in the European Economic Area, as Directive 98/6/EC requires the crossed-out price to reflect the lowest price offered within the last 30 days. Regarding the restoration of original prices, the app’s default behavior is to end sales by reverting to the original price or the compare-at price if it was set prior to activating the sale. If this behavior isn’t desired, there’s an option to restore both the original price and compare-at price, but this option wasn’t selected in your case. The app also features a preview mode, allowing you to review discounted prices before launching a sale. We encourage users who are new to the app to run test sales to familiarize themselves with its functionality rather than assuming it will behave in a specific way without testing. I reached out to you offering to restore the original prices, even though the app wasn’t configured to do so in this instance. The app maintains a history of price changes, making it easy to revert to previous settings. However, I haven’t received a response from you regarding this offer.
app veramente semplice e molto funzionale, prezzo giusto, ottimo sia per principianti che per esperti. Assistenza fantastica anche di domenica grazie a Pete!
app utilissima per chi vuole implementare gli sconti già all'anteprima carrello! il servizio clienti è veloce, utile e tempestivo! assistenza fantastica e app davvero utile per convertire di piu
best app ever and best staff. Never seen such efficient customer service. The money spent with this app comes back multiplied x10
a truly useful app, out of the monotony. An app that can really make the difference because it transforms the site into a social network, ideal for not boring the customer and improving the user experience. Impeccable customer service!
App that works very well and fast and effective customer support! we are very satisfied with the performance
Developer reply ·
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
