Gravgear

The app works well, and the support team responds quickly. However, the app struggles to adapt when we update our theme. We have to contact support to ensure badges and features display correctly. A self-updating feature would eliminate the need for support and reduce errors in badge placement.

It just works, easy to set up, no fuss, does what it says. I hope when it becomes a paid app, the price will be reasonable.

We used the app for the very first time and set up a "pre-order release" for just over a thousand orders. It CRASHED the server. Customers received emails leading them to a 503 error. This is our first experience with a 5-star rated app, resulting in the worst tech service we've seen in three years of our business. FIX IT! UPDATE: Changed the review to 3 stars from 1 star. Because the team fixed the issue within one hour. Worse can happen. Now we just need to deal with the aftermath of this incident (thousands of support emails).

Axel has been a real gem over email. He's gone above and beyond, even offering different solutions that don't involve using his app to suit our needs. The app itself is user-friendly and packs a punch with its features. Sadly, we've had to part ways with this app. It's not quite the perfect fit for some of our specific needs - like locking PDFs and distributing to our existing preorders, among other things. Nevertheless, we appreciate all the support and the great tool Alex has developed!

The price test app was great, and the use of cookies to maintain consistent pricing for each visitor was effective. Jeff's support was fantastic. Unfortunately, a huge price hike forced us to move on.

Used this app first, turned to other bundle app, finally come back to this app after realizing it can do so much that we didn't think it could. Great documentation, modern and easy UI, very prompt customer service!

App doesn't work properly upon first installation. The app would intermittently take a long time to load between different configuration pages. Some features like badges and and label in cart page are not working as expected. The support probably could fix it but we are not willing to wait for it. Had to delete it and try other app now.

Clean and easy to use. Integrated well with Shopify. Although it would be even better if the price can be a bit lower.

Generous trial period. Clean setup. Easy UI. Prompt and helpful support! We are still experimenting to get the most out of this app. Wonderful experience so far!

Money heist alert!! Be super aware before you activate the paid plan. Privy has the most ridiculous policy that says, removing the app does not automatically stop the billing. We tried the app and uninstalled it the same month, the billing keeps rolling. Privy support will not refund all the extra charges, although they can clearly see that we didn’t take advantage of the app at all after removing the app, Yes, we are responsible for not carefully reading the policy but Privy can easily correct this by verifying and refunding full payment. Their policy doesn't make sense at all and it almost sounds like a trap. UPDATE from 1 star to 3 star: After seeing the initial review, Privy's billing team verified our last login to the app is actually same as we claimed(last year), they refunded all the remaining amount. The whole experience can be a lot better should their support team make the proper refund in the first place. I wish Privy will consider changing the "removing app doesn't auto remove billing" policy as that is still a big trap to any Shopify store owner. Or at least alert the owners with email or something after the app removal.

I've come from Loox to this super awesome app. Not saying that Loox was bad but Judge.me is simply way more superior. One plan serve all your review needs and beyond. Super best bang for you bucks. Not to say the customer support is very prompt and insanely helpful.

It just works. When it says FREE, it does not means compromises like ads or subpar quality, it is just FREE and works GREAT.