Word on Fire
United States
Reviews (11)
This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.
Developer reply ·
Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Developer reply ·
Thank you for the five stars, it means a lot 🌟 All the best, Sarah / FORSBERG+two
Super fast and helpful with all the customizations we needed!
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
Super helpful support, was able to make customizations for me within a day or so.
The app works great for my shopify stores and the service is great to work with. Happy to use this app
Developer reply ·
Hello to our friends at Word on Fire Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & the Bulk Discounts Now Support Team
I used this app for years, but recently it has been incorrectly affecting product prices...even for products that aren't set up in this app. On the afternoon/evening of the 24th the price for one of our products not set up this app was affected. ****203 was the last correct order at 3:16pm at $67 ****258 at 8:04 incorrect came through $144.85 I reached out to Shopify support and they confirmed from the logs that "At 7:46 PM UTC on the 24th, the "Sale - All in one" app was recorded adjusting this product's price from $67.00 to $144.85" Uninstalling the app now. This is very concerning
Developer reply ·
Word on Fire, We deeply apologize for the challenges you've recently experienced with our app, and we understand your concerns. Your feedback is invaluable to us, and we are committed to resolving the issues you've raised. We appreciate your years of trust in our app, and we regret any inconvenience the recent pricing discrepancies may have caused you. We understand how concerning it can be when product prices are affected incorrectly, especially for items that are not configured within our app. Upon receiving your message, we took immediate action to investigate the issue. It appears that the sales were indeed stuck on deactivating, which caused this pricing anomaly. We went ahead and reset the sales on your store, which typically restores the prices to their default state before the reset. Should you have any further questions or require additional assistance, please do not hesitate to reach out to us directly via email/chat. We are here to assist you every step of the way. Your satisfaction is of utmost importance to us, and we hope to regain your confidence in our app. Thank you for giving us the opportunity to address this matter. Best regards, Customer Support Team
They have been awesome to work with so far! We are very excited to grow our business with them as partners.
Developer reply ·
Thank you for the review! We love to hear that our team is pleasant to work with and assists your excellence in your shop. Thank you for scaling with Gooten!
Great functionality and great customer service. I was really impressed by their responsiveness and how easy it was to set up.
Developer reply ·
Thank you for your feedback. We're so glad to hear that set-up was easy and that the functionality helps with running your store!
This app is an excellent way to run our 15% off discount of purchases of 20+ of a single item. They have a beautiful discount table, and were able to add code to our site which dynamically crosses off the old price and shows the new discount price. It's very clear and relatively easy to use. Their support is most excellent, so reach out to them with any questions you may have!
Developer reply ·
Thanks for the review! We're glad to hear that our team was able to provide you with the amazing service, we're proud of it. Please let us know if you have any other questions!
