Stimagz
United States
Reviews (8)
I guess this review is about the app > not about my specific interaction with my customer service rep Ayush (who was great). I think the app is probably a 4/5 >>> service from Ayush was 5/5 There are some items that aren't as intuitive and linearly organized in dropdown menus/actionable items from the main dashboard, but overall a solid app for an e-commerce brand.
App selected the same variant of the product every time, not very mysterious. Also sent through as a duplicate order within Shopify which messed up shipping.
We've been helped by Blayne and Luiz and they're both so great! We always receive responses very quickly and they always work quickly to find us helpful answers (even to hyperspecific questions). We love Omnisend so much especially after transitioning from another email platform, it's extremely intuitive and they always take suggestions for further developments into consideration.
Support was very helpful with setup. Haven't used the app itself much, but I'm excited to dig deeper.
Solid affiliate program. UI is a little basic and offers limited customization options to fit your store's branding, but the functionality is very solid. Quite responsive support team too.
This app has been super helpful for us so far! We use it to see where our daily orders are coming from at a glance, ex. we can just open the orders tab of Shopify and see we've gotten 7 orders from Instagram, 3 from Facebook, etc. The support team is also wonderful. I had a question about a tagging workflow and they responded within 24 hours with a custom solution they'd made specifically for my purpose. Check out this app, you won't regret it.
Christian was awesome. Just now setting the full app up, but he was incredibly helpful in the process and assisted me with all of my questions. Seems like it's going to be great!
Absolute gold. BON is very easy to configure / stylize which is far more than can be said for most of the other reward programs I've tried. On top of exceptional functionality, their support team is unbeatable. I've spoken with multiple members of their support team including Anna, Cady, Emile, and Cara, and they have all been extremely helpful as well as timely in resolving issues. I'd highly recommend BON to anyone who wants a high quality and stylish point system on their store.
Developer reply ·
Happy 2023! New year with new plans! We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team, Anna, Cara, Daisy, Emile and the Dev team, all are working very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com. Cheers! Liam BON Team