Happy Endings
Canada
Reviews (12)
OrderlyEmails broke the one rule every Shopify app should follow: do not mess with live store data unless absolutely necessary. A bug in their update deleted our collections, cost us revenue, and left us rebuilding a huge part of our store by hand because Shopify could not restore what was lost. For an email template app, that is honestly absurd. We can’t recommend it after this.
When the app works it's great. Unfortuantley 75% of the time the app is reporting incorrect or nothing at all final mile updates to our customers and is causing confusion a lot of extra emails and phone calls for our business.
Developer reply ·
Dear Customer, Thank you for bringing the issue regarding last-mile tracking information display to our attention. We sincerely apologize for any inconvenience caused by inaccuracies in the tracking updates. Our technical team has already taken steps to optimize the system accordingly. Our team has now fully resolved the display issue. The tracking page will accurately show both the initial carrier and the last-mile carrier information along with their corresponding tracking numbers. Additionally, the system notification issue regarding last-mile carrier details has been resolved. We deeply regret any additional support burden this has placed on your team. With the implementation of these fixes, you and your customers will now enjoy consistent and stable tracking visibility throughout the entire delivery process. We will continue to optimize system performance and maintain ongoing monitoring. If you have any further questions, our support team is always available to assist you. Thank you for your valuable feedback, which helps us continuously improve. We value our partnership with you and are committed to providing you with reliable service. Sincerely, The 17TRACK Team
The inventory system continues to oversell products that should have been updated over a year ago, since I initially reported the issue. Last week, they claimed it was fixed and apologized, but the system oversold products again. I also just noticed all the 1-star reviews from sellers who are experiencing the same issue.
Tier Price Plans become confusing when Etsy and Amazon orders are included, despite the app not being used for those sales. Shopify's App Store should include a policy in its terms and conditions to prevent this practice.
I love this product! It has exceeded my expectations, and the support provided has been absolutely fantastic. I can't believe how helpful and responsive the support team has been. This has been a truly amazing experience, and I highly recommend this product to anyone in need of great support and a high-quality product.
Good customer service! The support team is really helpful.
Developer reply ·
Hello Team, I am very grateful that you took the time to leave such an amazing review for our app. On behalf of the entire team, I really appreciate your support as our customer and for helping to spread the word about us. Best Regards Priya Singh Team AdNabu
After talking with support, it looks like Shopify has changed something, so all orders now have to be "manually request fulfillment." This is used to request fulfillment to the printful automatically. I was told I could update my Shopify settings to " Enable Automatically fulfill the order," but this would also do the same to all incoming orders we need to manage ourselves.
Developer reply ·
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned settings. Please send us an email at feedback@printful.com and we'll investigate right away.
I was thoroughly impressed with the level of support and how useful the software was in collecting data points from my store and integrating them into GA4. Not only was the software easy to use and effective, but the customer service team was always readily available to answer any questions and provide guidance. The data collected has been instrumental in helping me make informed decisions for my business and I would highly recommend this software to anyone looking to optimize their data collection process.
Great support! very helpful and quick to respond to any questions I may have. Highly recommend trying out their app!
Developer reply ·
😊 Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our support team. 🚀 We're here to assist you whenever you need, so feel free to reach out with any questions or concerns. Your recommendation means a lot to us! 🙌 #CustomerSatisfaction #HappyCustomer
The support addressed a few issues I was having with non EUR customers being prompted with a cookie banner. I'm waiting for a separate feature to allow an "OPT OUT" rule for California customers since their cookie policies are the opposite.
Developer reply ·
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The issue you mentioned is related either to the accuracy of the geolocation service of the app or due to the app settings during the setup process because the number of consents from the US is still low. In any case, we are already looking at it further and we will come back to you with our findings. Again thank you because your feedback is extremely valuable. Nikos
Fantastic support, was able to help resolve some SEO issues that another app/theme was introducing to Google. I've been using their product for just over a year and it's been very valuable.
It's the best Tab Accordation ever. Now my description looks even better with this app! I'm searching all night for the look and description of mine, and finally found a solution with this app! Thanks, keep going!
