Medans
Romania
Reviews (8)
Great app, does exactly what it says it does, it's easy to set up and customize; plus the support is stellar. Joseph has been very helpful and helped me sort the cookie panel setup.
Developer reply ·
Thank you for your fantastic feedback! We’re so pleased to hear that you found the app easy to set up and customize, and that John was able to guide you through Google Consent Mode V2. 🌟 Your kind words about our support mean the world to us! If you ever need assistance in the future, we’re always here to help. 😊
We've had a good experience with this app. We wanted for customers to be able to select a gift product when they bought a more expensive item. Vex Auto Add is straightforward and easy to set up. Whatever problems we had, Felix was there to solve them in the least amount of time. So, great support, much appreciated. We ran a campaign using Vex and had very good results.
We've decided to use BixGrow for our referral program after trying 4 different apps, and this one seemed to include everything we wanted. Our store has 2 languages and crucially that was supported by the app. Plus, the widgets and referral page are minimalistic and reduce friction with the user, which was another important aspect. We had a couple of requests we needed on our store and support was really responsive and helped us deal with them. Overall, a very good app.
We're using it to limit COD to a certain country, works as expected. Thank you!
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking. The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround. The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian. There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice. The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english. There is currently no way to change this at this point. This app is just not made for stores that use more than one language at the same time. Found all this after spending about 3 weeks of my extra time customizing it.
Developer reply ·
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well. For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
Almost the reviews app I needed. Here's what's missing: - You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service. - You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck. - You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Developer reply ·
Hey, Rotem from the Loox team here. Thanks for sharing your experience with Loox. We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)
Very good compression I have to say. Results are often better than Photoshop exports for web. Cheers!
It does 80% of the work for you, but you still have to review the translations just to make sure. Great app!