Precisioncraft Laser
Canada
Reviews (7)
Been using this for awhile now works great, quick to respond if I have a question.
Developer reply ·
Thank you so much for your kind feedback!
I'm going 2 stars most times it is good but using ICS is a gamble ICS delivered 2 x to the same client on the third they sent it back "no such address" no refund.
Developer reply ·
Hi, Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you experienced, as we understand how important reliable deliveries are for your business. Our team would be happy to look into this further and provide support, please reach out to our support team so we can review the details with you directly. We truly appreciate your input and will use it to continue improving the experience for all of our users. The ClickShip Team
Needed help with some issues I was having Faissal helped out and got things corrected. (super easy and super fast) Been using the app for a few years now and it works great.
App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.
Developer reply ·
Thank you for your review; the honest opinions of our customers help us improve. Zakeke's ultimate goal is to help print providers automate and scale operations by generating print-ready files that require no further intervention for order fulfillment. Among the various formats, Zakeke generates an SVG file according to international standards, which all graphic software, including CorelDRAW, can read. CorelDRAW still reads the SVG file but doesn't identify the font used. The SVG standard includes the font name in quotes (e.g., "Adamina"), but CorelDRAW fails to recognize it, requiring manual font identification. While this is a limitation of CorelDRAW, we understand it impacts your operations. We will soon release a fix to remove the quotes in the SVG for CorelDRAW, ensuring the font is recognized automatically. ***UPDATE July 2024*** Fix released last July 8. There are no longer any compatibility issues with SVG outputs in CorelDraw.
Really like the app, I'm a bit slow figuring it out but.... There's a chat button and they are there ready to help. Plus the app loads super fast, easy to upload fonts and artwork. It will be interesting to see if this results in more customers.
Developer reply ·
Thank you for sharing your experience with us. We're glad to hear that you're enjoying the app. Our chat support is always ready to assist you with any questions or concerns you may have. We're thrilled to hear that you find the app loads quickly and that uploading fonts and artwork is easy. These features are designed to make your experience as seamless as possible. We hope that using Inkybay - Product Personalizer will indeed result in more customers for you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app, and we look forward to helping you succeed!
Upgrading website, needed to add some code. Rather than me accidently deleting something, I had them do it. For $20 it is well worth it. Thanks!
Worked with Ben on getting this setup, seems pretty straight forward. Should be no more dreading the paperwork...... Worked with Ben again I'm happy thx!
