CarniStore

We previously shared a review regarding a serious issue we experienced while using Zapiet for our complex delivery setup. At the time, the incident had a significant impact on our operations and had been ongoing for several days without a clear resolution timeline, which was understandably frustrating. Since then, the Zapiet team has worked closely with us to address the situation. They conducted a detailed review of our theme configuration, provided recommendations to optimize our setup, investigated potential conflicts with other apps, and implemented several custom code adjustments to fully resolve the reported problems. The process was not immediate, and the initial period of uncertainty was challenging for our business. However, we do appreciate the team’s continued follow-up, technical effort, and willingness to collaborate until everything was functioning correctly. Zapiet remains a powerful and flexible solution for stores with advanced delivery requirements. Our experience highlighted the importance of faster escalation and clearer communication during business-critical incidents, but we also recognize the effort made to ultimately make things right. We hope to see continued improvements in proactive communication during urgent cases, as that level of support is essential for mission-critical delivery operations.

We're still in the phase of implementing it, but so far support has been instant, and amazing, especially from Mina. Will continue to feedback once we have it on live.

Excellent App with Outstanding Customer Support! Report Pundit has been an amazing tool for our store, it makes reporting so much easier and flexible. What really stands out is their customer service. Any time we’ve needed a very specific or customized report, their support team has been incredibly responsive and helpful. They take the time to understand exactly what we need and deliver the perfect solution quickly. Highly recommend this app to anyone who needs detailed, customized reports and appreciates great customer support!

Easy to Use & Effective! We've been using Smile for our Shopify store, and it's been a game-changer! The app is super easy to set up, and our customers love earning and redeeming rewards. The integration with Shopify is seamless, and the customization options allow us to match our brand’s look & feel perfectly. Plus, the customer support team is top-notch—always quick to respond and genuinely helpful. If you're looking for a powerful yet user-friendly loyalty & rewards program, Smile is the way to go! Highly recommend.

Been using the "Simple Product Page Tabs & Powerful Product Description Tabs" app and it's been a game-changer for organizing our product pages. What really stands out is their customer support. Whenever I had questions or needed assistance, their team was quick to respond and very helpful. Highly recommend this app for anyone looking to improve their product page organization!

CloudShelf is an excellent app for enhancing our in-store experience. They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales! Hello Mohamed at CarniStore, Thank you so much for taking the time to leave us such a kind review. We are thrilled to be working with you and the team, and it's great to hear how Cloudshelf is helping you to increase sales and enhance the in-store experience. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai Best wishes, Sofia from the Customer Success team

Waited 2-3 days for the data to be gathered and finally all it did was take an average number of sales and put it as the forecasted one. Not recommended.

Does exactly what it says. Super easy to install AND we needed a small tweak done and Ihnat, the lead developer responded in a few hours and just did the change. No nonsense. Love it when apps do what they say, nothing more and nothing less.