Brixton.Phoenix
United States
Reviews (6)
We needed help creating a custom report for a custom collection. Richard was available to help via the chat immediately and was so quick to respond. Great customer service!
Amazing customer service! So quick to answer any questions. Great app that is very user friendly :)
Cant say enough good things about Genie! She is so quick to help with any questions I have had and even helped finish setting up the program for us. Incredible customer service!
Developer reply ·
Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com. Have fun exploring our app, Mia BON Team
I used to use UpPromote & found out they were scamming me! So far my experience with GrowthHero has been excellent! I love how their program is set up. Any questions I had were answered within one day.
Developer reply ·
Thank you so much! We're pleased to hear you're enjoying our app :)
I believe this company is a scam. I have an affiliate by the name "Puja Regmi" who somehow is getting orders, sometimes multiple, per day. This person has never ordered from me. I also searched this persons code and it has never been used. How can you generate multiple orders every single day, without your code ever being used? SCAM. Do not pay if something seems fishy!
Developer reply ·
This is Stark from the UpPromote team. We believe there may be some misunderstanding here and would like to clarify. On checking, we can see that the affiliate promoted your shop and brought in referrals using their affiliate link rather than the coupon code. Also, if you ever suspect a referral, you can head to the Referrals tab and deny it. We hope that helps clear things up. Please feel free to reach us at support@uppromote.com or through the in-app chat anytime you need assistance. Cheers!
Amazing customer service. We changed the theme to our site and the button was not working, they quickly fixed the issue for me and got it working within minutes of me contacting them.
